Vacancies in a Fast Growing Logistics Company

Pivotage Consulting – Our client, a fast-growing/reputable Logistics company, is currently seeking to grow its team by hiring experienced candidates for the position below:
 Job Title: Human Resource Officer
Job ID: PIV/1217/HR
Location: Lagos
Job Description
  • We are currently looking to hire a HR Officer to oversee all aspects of our human resource practices and processes.
  • Your responsibilities will include the following;
  • Develop and implement HR strategies and initiatives aligned with overall business strategy.
  • Bridge management and employee relations by addressing demands, grievances and other issues.
  • Manage the recruitment and selection process.
  • Develop and monitor overall HR strategies, systems and procedures across the organization.
  • Develop and Implement a performance management system that best suits the organization.
  • Nurture a positive working environment.
  • Develop a reward and compensation plan.
  • Assess training needs to apply and monitor training programs.
Requirements
A suitable candidate must:
  • Have at least 2 years cognate experience as a HR generalist
  • Have in-depth knowledge of labour Law and HR practices
  • Have excellent interpersonal, communication, presentation skills
  • Be confident and very well presentable
  • Be a good team player.
Job Title: Client Service Officer
ID: LGC/1217/CSO
Location: Lagos
Responsibilities 

Your responsibilities will include the following:
  • Communicate effectively and build a professional relationship with carriers, shippers and internal/external customers to strive to exceed their total service expectations.
  • Respond to carriers/customers to ensure critical success factors are achieved.
  • Understand and complete all necessary customer specific tasks.
  • Resolve customer issues.
  • Manage shipments from origin to destination to ensure customer satisfaction.
  • Build customer relationships and providing excellent customer service.
  • Send new shipment bookings to customers.
  • Manage daily emails/phone calls from customers.
  • Use daily customer service report to make sure all release requirements have been met before containers arrive at final destination.
Requirements
A suitable candidate must:
  • Be very detail oriented
  • Be numbers oriented
  • Be computer savvy and great with data entry.
  • Have strong communication, both oral and written.
  • Experience in a Logistics Company will be an added advantage
How to Apply
Interested and qualified candidates should send their CV’s (MS Word format) to: recruitment@pivotageconsulting.com Stating the job ID as subject
Application Deadline  14th January, 2018.

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