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Current Jobs in Nigeria at Interswitch Limited 26th June, 2014

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Interswitch Limited is an electronic transaction switching and payment processing company with a business footprint that covers the provision of shared, integrated solutions for financial transactions, e-commerce, telecoms value-added services and e-billing in the Nigerian, East and West African environments.

InterSwitch is an independent, private sector led, limited liability company focused on facilitating the exchange of value between service providers (financial, telecommunications and utilities), merchants, their customers, & other stakeholders on a timely and continuous basis.

At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We pride ourselves in our continuous drive to build and develop leaders as we strive to attract young, talented professionals with a desire to change the face of e-payment infrastructure, and Nigerian business as a whole– professionals who genuinely want to make a difference.

Job Title: Head, Innovation & Product Strategy

Interswitch Limited – Nigeria

Job description

Job Purpose:

    To facilitate the development of a proactive, coherent and competitive product and innovation strategy by driving and coordinating research into new and existing product innovations across the group and ensuring that development efforts are prioritised and funded effectively

    To monitor overall product portfolio performance and commercial viability across the group and its markets. 

Key Responsibilities:

    Works with the Group Head, Strategy & Insights to define the product research and innovation strategy. Drives  the implementation and delivery of approved initiatives and objectives within the agreed budget
    Engages with group leadership and strategic SBUs to establish and agree a product development  and enhancement framework for the organisation
    Engages with the market sales teams and other relevant internal and external contacts to develop a thorough understanding of the company’s markets, customer needs and competitor activity. Uses insights gained to advise and support SBUs and Group leadership as they develop their product plans
    Ensures all innovative initiatives are based on the strategic direction and goals of the organisation, taking into consideration the competitive market environment and the business operations
    Monitors the performance of the company’s product  portfolio, and engaging with Strategic Business Units (SBUs) to devise solutions to maximise the success of these products in the company’s various markets
    Coordinate cross-departmental teams as they work to develop and test new ideas and serves as a key leader and liaison as innovative ideas are brought to scale
    Drives product strategy and performance in collaboration with sales, marketing and the group shared technology  team
    Ensures definition of product release requirements to ensure successful introduction of new products
    Liaises with Marketing and SBUs to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer.
    Conducts periodic reviews of products and product performance. Uses insights gained to:
         provide informed recommendations on product development and phase-out pipelines
        define the criteria for adding and dropping products from the Group’s global product portfolio
        drive focus on high-potential products
    Manages the relationship with Group Shared Technology to ensure market and customer requirements are effectively translated to user stories and use cases
    Engages with the SBUs, Service delivery and Group Shared Technology teams to establish and mine ideas for innovations through a product knowledge management framework
    Facilitates cross-functional collaboration (i.e. Corporate and consumer segment, marketing, finance, project management, technology development, etc.)  by managing the product development process from conception through design, build, release, analysis and iteration to ensure it satisfies customers’ needs
    Works with Group Head, HR & Admin in fostering a culture of innovation by advising on onboarding, learning and capability development initiatives
    Works with the Group Head, HR & Admin to support the creation of a structure capable of seizing rapidly emerging opportunities

Key Performance Indicators:

Product management/performance:

    Number of executable ideas / innovation within  agreed period
    Relevance of innovative ideas and the problems they address

Business growth:

    Amount of revenue generated by new innovation/enhancement
    Profitability of innovation/enhancement as matched with cost/enhancement

Budgetary control:

    Variance in target vs. actual budget per product

Relationship management:

    Feedback on collaboration and team work

Customer satisfaction:

    Staff satisfaction level on response to request
    Customer satisfaction with the timeliness and efficiency on products delivered
    Quality of products delivered

Desired Skills and Experience

Education and Experience:

    B.Sc. in Computer Science, Communications or Electrical  Engineering, or any related course is required
    A Masters level qualification in Management, Strategy or Business
    Recognised Project Management Certification e.g. PMP, PRINCE2 and/or Product Management Certification.
    Minimum of ten (10) years’ in a similar role

Key Skills and Competencies:

    Project management
    Market intelligence
    Leadership
    Product management
    Research and data analysis
    Industry and business knowledge
    Teamwork
    Analysis and critical thinking
    Innovation
    Communication
    Planning and Organising
    Relationship management

How to Apply

Click Here to Apply

Job Title: Head, Ventures & Alliance
Interswitch Limited – Nigeria

Job description

Job Purpose:

    To identify new funding opportunities and manage the evaluation of inward investment relationships

    To explore new business areas, identify and assess potential strategic partners and markets and recommend viable options to management.

Key Responsibilities:

    Identifies and manages new investment opportunities and ensures relationships are properly maintained for continuous partnership to enhance business growth
    Evaluates proposals from external parties interested in partnering with Interswitch and makes recommendations to management
    Develops and implements an appropriate research and monitoring programme to track funding opportunities and identify strategic alliances
    Manages the sourcing of new investors/partnerships  including meeting with investors, entrepreneurs, high net-worth  individuals,
    Advises leadership on networking events and/or activities with high funding / investment generating potential  Explores new business areas, opportunities and funding options and ensures the funds are well managed to generate revenue for the company
    Continues to deepen already existent industry knowledge and contacts to help drive investment strategy and effectively conduct due diligence
    Engages with Finance (Treasury & Investment management) to build financial models relating to financing, restructuring, liquidity and  valuation analyses to determine the adequacy of current funding
    Develops presentation materials for partnership opportunities; this includes developing and refining presentation themes, data gathering and synthesis, and constructing professional presentation materials
    Engages with Strategic Business Units to establish and implement a group-wide bid response and bid management framework
    Coordinates and reviews bid preparations and submissions for the company, ensuring that  they meet specified requirement and timeliness

Key Performance Indicators:

Joint Ventures & Partnering:

    Number of identified strategic funding opportunities within agreed period
    Returns on investment on partnering and alliances
    Ratio of costs to returns
    Clarity and comprehensiveness of presentations and proposals to the management and external parties

Forecasting & Budgeting:

    Accuracy and timeliness of budgets and forecasts
    Timeliness of identification of business funding needs

Bid Management:

    Number of deadlines met on bid submission
    Level of compliance of bids to specified requirement
    Number of bids won

Relationship Management:

    Feedback from partners and stakeholders
    Cost savings due to effective relationship management

Desired Skills and Experience

Education and Experience:

    Bachelor’s degree in Economics, Management, Finance, Actuarial Science or any Finance related discipline.
    MBA or relevant postgraduate level qualification
    Minimum of ten (10) years of relevant experience including at least three years investment and equity fund management experience at a senior level

Key Skills and Competencies:

    Strategic planning and monitoring
    Strategic Partnership/Alliances
    Research and data analysis
    Financial Modelling
    Industry and business knowledge
    Budgeting and Forecasting
    Bid management
    Communication (Written, Verbal, Presentation)
    Negotiation /Networking
    Analytical
    Contract management
    Stakeholder and Relationship Management

How to Apply

Click Here to Apply

Job Title: Head Strategy & Professional Services
Interswitch Limited – Nigeria

Job description

Job Purpose:

    Supports the development and implementation of the organisation’s strategic goals through the application of research, market and business insights

    Identify  new business development and partnership opportunities for the organisation

Key Responsibilities:

    Works with  the Group Head, Strategy, Insights and Growth to drive the implementation of  Interswitch’s corporate strategy and operating plans
    Coordinates the preparation of departmental strategies across the group and monitors their execution, ensuring alignment with the corporate strategy
    Liaises with Group Heads to ensure  development of annual plans  that would facilitate the achievement of the overall corporate strategy
    Keeps up to date with new techniques and proposes creative ways of executing strategy.
    Reviews and collates status reports on the implementation of departmental plans in each group across the business and submits to supervisor
    Monitors and prepares periodic performance reports for each business with regards to the corporate performance and provides robust analysis against targets, trend, variance, etc.
    Coordinates performance review meetings ensuring they are held as planned
    Prepares and submits  periodic reports on trends and developments in the economy and business environment
    Engages with SBUs and support functions to facilitate the establishment of internal service delivery levels (SDLs) and agreements
    Monitors compliance with defined SDLs and works with the relevant functions and SBUs to address deviations
    Directs the retrieval and analyses of data on operations and service delivery trends and develops appropriate insights to guide management’s business decision making.
    Identify additional customer needs that were previously unrecognized by the business divisions and involve Group Heads across functions in developing solution options
    Leads and develop departmental staff towards improved performance

Key Performance Indicators:

Business performance:

    Business performance and profitability
    Level of deviation of departmental strategy
    Percentage implementation of departmental plans
    Timeliness in report preparation
    Quality of evaluation
    Budget deviation

Business Intelligence:

    Number of informed and strategic decisions made which are beneficial to organisational growth
    Degree and frequency of update of market information and opportunities
    Number of new markets identified
    Number of new business opportunity identified

Relationship Management:

    Number of new business/ partnership built
    Feedback from Group Heads on response to research request

Operational Efficiency:

    Cost savings due to efficient business processes
    Process turnaround time
    Increased efficiency in business performance
    Percentage implementation of new polices, processes and standards

Learning and Development:

    Staff performance index

Desired Skills and Experience

Education and Experience:

    Bachelor’s Degree in a Social Science or Financial management degree
    Master’s in Business Administration or any Management related degree is desirable
    Relevant professional membership and/or certification e.g. PMP
    Minimum of 10 years cognate experience in a strategy and business development-focused role

Key Skills and Competencies:

    Strategic Planning
    Business Intelligence
    Research and data analysis
    Industry Knowledge
    Process Mapping and improvement
    Organisational development
    Product Knowledge
    Communication
    Problem-solving and analytical thinking
    Interpersonal Skills
    Leadership
    Negotiation
    Relationship Management

How to Apply

Click Here to Apply

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