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Job Title: Senior Contract Performance Manager
GE – Nigeria , Port Harcourt
Job description
Business
GE Oil & Gas
Business Segment
OG-TMS Turbomachinery Solutions
Posted Position Title
Senior Contract Performance Manager
Career Level
Experienced
Function
Services
Function Segment
Project Management
Location(s) Where Opening Is Available
Nigeria
City
Port Harcourt
Postal Code
0
Relocation Expenses
No
Role Summary/Purpose
The Contract Performance Manager is the on-site focal point with the GE Oil & Gas customer for all the operational topics, being the key interface for all aspects of the contract. He/She will be responsible to ensure the smooth execution of contractual maintenance and site activities. He will work within TurboMachinery Solutions Organization inside the Region.
Essential Responsibilities
Essential Responsibilities are, but not limited, to the following ones:
Coordinate and support Site team (Resident Engineers and Local Staff);
Interface with GE internal departments, to deliver contractual obligations and to facilitate outage activities coordination;
Supervise the application of admin, EHS, quality, maintenance and engineering policies, procedures and filing the systems to execute this Agreement;
Respond to Owner’s technical inquiries coordinating technical resources, to assure problems identification and resolution;
Assist customer operation and maintenance staff in monitoring performances of covered units and recommend actions to improve safety, availability and reliability;
Identify elements requiring improvement and structure projects and actions to address the needs;
Organize and conduct recurring contract review meetings, outlining activities and units performances (including RCA);
Plan and coordinate the implementation of recommended actions due to Technical Information Letters by monitoring their technical applicability and execution timeframe;
Provide information about the latest advancements in upgrades opportunities to Customer, and assist in their implementation;
Keep Customer updated about design changes of parts to be installed;
Coordinate Field Service, Repair Service and part delivery activities to meet Contract obligation;
Coordinate the reviewing of maintenance plan, with the aim to optimize the Units reliability and availability;
Support Customer for the storage of parts under the Contract;
Maintain maintenance and inspection quality Manuals;
Resolve with the customer any un-clarity in the agreement wording which may arise during the execution of the contract;
Coordinate parties for multi P&L deals. Represent the main interface with customer when requested.
Additionally to these he/she will have the ownership on the following activities:
Interact with GE tools, processes and organization in order to fulfill all Contract obligations
Assure that the planning and ERP tools are maintained continuously updated,
Identify areas of improvement to protect and enhance profitability of the deal, duly tracking the relevant changes
He/She will be a key contributor in assuring the financial performance of the contract, including an active participation to the Contribution Margi Review process (CMR)
Support in the recruitment of local resources and training programs
Facilitate the local procurement and the commercial relationships with local suppliers
Manage the relationship with the local GE Legal Entity for an effective coordination with the local authorities, (immigration and customs offices) and with HQ.
Qualifications/Requirements
Minimum of a Bsc degree in engineering or equivalent from an accredited University
Project Management expertise, better if associate with technical skills and maintenance knowledge
Minimum of 8 years industry relevant senior contract performance management experience
Demonstrated communication & organizational skills
A valid NYSC discharge or exemption certificate will be required.
Must have valid authorization to work full-time without any restriction in Nigeria
Desired Characteristics
Must be certified as a GE Contract Performance Manager (GE employees only)
Certified Six Sigma Green or Black Belt (GE employees only)
Familiarity with long-term parts and services contracts
Sales experience with direct customer interface
Successful P&L experience
Proficiency with computer tools
Strong business / financial skills
Strong interpersonal skills.
Technically savvy while having strong business acumen and ability to drive overall solutions/rigor to meet customer needs
How to Apply
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