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Global Profilers is a Recruitment and HR Services firm that specializes in recruitment in Africa; We
are currently looking for an Hotel Database Administrator and Contracting

Job Title: Hotel Database Administrator And Contracting

Responsibilities

QUALIFICATION AND EXPERIENCE:

·         Management degree or other related disciplines

·         Minimum2-3 years prior experience in the hospitality industry

·         Good IT Skills

·         Leadership and decision-making abilities

·         Good communication, organizational and interpersonal skills

Website booking monitoring, local hotel’s booking fulfillment, hotels payment processing, and local packages development and input. Hotels negotiation & contracting.

Job Description:

1.      Check the for paid and unpaid Hotel Booking Requests

·         Monitoring 7days a week, 24hrs a day

·         Contact clients with unpaid requests and attend to their enquiries

·         Providing guidance, direction, whilst apply cross selling and persuasive techniques.

·         Contact hotels and fulfill paid hotel requests

·         Manage and update customer database

.         Respond to Hotel Requests on Research and respond to customer enquiries.

·         Fulfill Requests from Customer Care and Holiday Team (inbound calls); by contacting and committing clients.

·         Package preparation for Hotels

2.      Hotel/Client Relations / Database Administration

·         Update Full Hotel details and contact information

·         Hotels rate negotiation and re-negotiation

·         Contact Hotels for room availability /enquiry

·         Contact Hotels for room night reservation and security.

·         Follow up with hotel to fulfill other components booking requests (i.e. airport pickup)

·         Process Hotel Payments with Accounts Department (locally/internationally).

·         Hotels Mystery Shopper

·         Periodically research hotel rack and competitor’s rates in comparison to the organizations’ rates

3.      Hotels Reporting

4.      Domestic Hotel Contracting

·         Hotel Review and evaluation

·         Hotel Contract Evaluation

·         Local Hotel Upload on the portal

·         Hotel Data & Rate Control/Management

Apply Here

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