Ericsson is the world’s leading provider of technology and services to telecom operators. Ericsson is advancing its vision of being the “prime driver in an all-communicating world” through innovation,
technology, and sustainable business solutions.
Job Title: Engagement Manager
Ericsson – Lagos, NG
Job description
Req ID: 40747
Ericsson Overview
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.
We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential everyday. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.
We welcome the opportunity to meet you!
Job Summary
Accountable for customer centric offerings, including re-use, based on the complete Ericsson portfolio & 3PP. Responsible for creating & taking forward offerings to existing or new markets & customers with potential for substantial growth through innovative business & go-to-market models, cross all engagement models. Responsible for sales of offerings within respective practice. Responsible for Lead Management to establish a long term business growth. Partner with the KAM/AM in driving customer engagements by providing thought leadership & support in identifying & capturing opportunities. Responsible for creating a highly capable & experienced organization, able to work with C-level with customers, long-term engagements & to prove Ericsson credibility in the field with successful business cases.
Responsibilities & Tasks
Deliver customer value & thought leadership
Lead virtual/functional team to support KAM to grow within & beyond current business
Conduct in-depth business focused discussions with the customer & analyze customer business environments, requirements, plans & issues
Generate & manage leads to increase the 36 month sales funnel
Perform value argumentation through generating customer business cases
Identify & proactively drive new business opportunities
Perform value argumentation through generating customer business cases
Identify & proactively drive new business opportunities
Build, manage & expand the regional offering portfolio in a specific area of competence &/or business
Drive knowledge transfer among relevant communities within Ericsson
Support in developing & delivering customer presentations including solutions, value argumentations & business cases.
Position Qualifications
Core Competences:
Problem Solving & Strategic Thinking
Customer Insight
Consultative Selling Skills
Negotiation & argumentation Skills
Preferred Skills:
Commercial Understanding
Market Insight
Presentation & Communication Skills
Teamwork & Collaboration
Minimum Qualifications & Experience Requirements:
5-10 years experience of relationship sales & from ICT industry
Minimum 5 years in leadership positions for job stage 7 & upwards
How to apply
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