Customer Service Sales Support Officer Jobs in Transportation and Logistics Company

Best Search Recruitment Limited – Our Client is a multinational transportation and logistics
company.

We are recruiting to fill the below position:

Job Title: Customer Service Sales Support
Location: Lagos

Skills & Requirements
Skills, Knowledge and Characteristics:

    Bachelor’s degree
    4 years of experience in a Service or Sales environment
    Engaging and customer friendly with desire to help
    To be self-motivated but able to work as part of a team
    Confidence presenting ideas and plans
    Exceptional organizational and time-management skills
    Familiar with standard concepts, practices, and procedures within the leasing industry including lease underwriting and credit requirements a plus.
    Good business acumen
    Strong negotiation skills and persuasiveness
    Detail Oriented
    Ability to multitask in a fast paced environment
    Solid written and verbal communication skills
    Relies on experience and judgment to plan and accomplish goals

Job Role

    The role is designed to foster relationships and to retain more profitable business by assisting in ensuring new and existing vendors receive the highest level of service and support.

Responsibilities

    Manage the Company’s interactions with Vendors and End Users
    Take inbound service related calls and overflow account management calls
    Initiate outbound calls as needed to assist the Business Development Manager in the organization of their pipeline
    Provide exceptional customer service, on demand trainings and schedule formal training if applicable
    Work as a liaison between approved Vendors, Sales Reps, Credit and Lease Processing teams
    Ensure all processing turn times are being met including securing outstanding documentation
    Provide management with Vendor feedback on inefficiencies in the current process and competitive information
    Provide support to the sales team by relieving them of administrative work including but not limited to, application entry, price quotations, information input, generating lease documentation, and product training
    Evaluate the vendors needs during every call to ensure they understand the process; programs and products

How to Apply

Interested and qualified candidates should forward their CV’s to: faso@bestsearchrecruitment.com

Deadline 5th December, 2014