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General International / Multinational

Retail Sales Representatives Job Openings in a Multinational Textile Company


Our client is a multinational textile company that produces and distributes fashion fabrics for the
African market and African consumers globally. The company’s brands have become an essential part of African culture. Due to expansion, they now have an opening for a

Job Title:  Retail Sales Representative

Job Profile
Ensures that all customers to the shop are welcomed and that they receive the best possible service. Executes all policies and procedures to make sure that the shop is safe, clean and all merchandise and display areas are being properly presented.

Key Requirements

    Bachelor Degree in any discipline
    Some experience in Retail or Branded business
    Excellent English both written and spoken is a must
    Good French would be a plus

Key Responsibilities

    Ensuring that all customers are welcomed and that they receive the best possible service
    Proposing product combinations to increase sales
    Answering any questions they may have (availability, suitability, price and composition etc.)
    Offering accurate advice to customers with a customer focused approach
    Advising customers at the fitting room
    Keeping constant attention to the cleanliness of the store and proper presentation of all merchandise and display areas in accordance with company procedures
    Checking availability of stock of products for customer requests
    Checking the actual goods received against the announced goods and processing the receipt on the company systems
    Loading and scanning goods into cartons
    Ensuring all merchandise is properly price ticketed
    Being aware of social media activities and send newsletters
    Executes all operating standards, policies, guidelines and procedures of the shop
    Safekeeping and protection of all company assets (owned or rented)
    Replenishing sold items from the stock room to ensure that all merchandise is properly displayed

Key Performance Indicators

    Store Conversion Rate (Ratio of Actual Buying Customers to Potential Customers visiting the shop)
    Shop Look/Image
    Number of sales transactions
    Basket size
    Customer Satisfaction

How to Apply

Interested and suitably qualified candidates should send applications with detailed CVs to c.azode@erecnigeria.com


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