Head of Operations Job at Talent Bureau Limited

Job Title: Head of Operations
Talent Bureau Limited – Nigeria

Job description

KEY PURPOSE OF JOB

    To plan, direct and manage the performance of  operations, as dictated by the overall business strategy, so as to maintain and develop business growth in accordance with the agreed business strategy

MAIN RESPONSIBILITIES

    1.         Strategy formulation & implementation

    Support the overall process of management and corporate decision-making to ensure maximizes its short, medium and long-term profitability and returns to its shareholders
    Liaise with other departments’ heads on the implementation of the company’s strategic and operational plans
    Develop, review, and report on operation’s strategy, ensuring the strategic objectives are well understood and executed by team members

    2.        Budgetary responsibilities

    Present a yearly budget for management approval and prudently manage resources within those budget guidelines according to company policy and within ethical corporate governance guidelines

    Management of overall Operations function including:

    Transport & Logistics Management
        Ensure that the transport and logistics functions are run effectively and efficiently so that each operational unit (Fuel & Chemicals and Dry Freight) performs in terms with their strategic plan, developmental plan and operational plan objectives
        Implement, maintain and manage an effective system of controls throughout the department, covering non-financial as well as financial controls
        Provide weekly/monthly/quarterly reports in regard to financial and physical resources, administration and budgeting in order to optimize opportunities, outputs and revenue.

    4.       Health &Safety responsibilities

    Ensure compliance with all health, safety and security regulations and policies.
    Ensure that adequate and effective risk assessments are undertaken and regularly reviewed.
    Liaise with Head of HSSEQ on any health, safety or security problem which you cannot resolve.
    Responsible for the health, safety and welfare of all staff under direct management and expected to contribute to the health and safety of all personnel in the overall business unit.
    Comply with health and safety procedures and instructions.

    5.        People Management

    Build and lead an effective and cohesive operations team
    manage the performance of managers and team members within the department through the formal performance management system
    Self-development and continuing personal development

ANTICIPATED OUTCOMES OF ROLE

    Compliance with all fleet and transport regulations.
    Achievement of all financial and performance criteria.
    Maximize availability of fleet for operational teams.
    Improved order delivery cycle time
    Improved customer order fulfilment ratio against SLA
    Compliance with all HSSEQ regulations

JOB REQUIREMENTS

EDUCATION

    A first degree from a recognized institution or a relevant postgraduate business qualification (MBA or equivalent tertiary qualification)

EXPERIENCE

    Minimum of 10 years operations experience. 5 years of which must be operations management experience, specifically people management. Of the 10 years’ experience, at least 3 years must have been spent in a senior management role.

PROFESSIONAL MEMBERSHIP OR REGISTRATION

    Chartered Institute of Logistics and Transport Nigeria

KEY SKILLS

KNOWLEDGE

The incumbent must have proficient knowledge in the following areas:

    Transport & Logistics management
    Operations
    Contract management
    Management Information Systems
    Budget planning & preparation

SKILLS

The incumbent must demonstrate the following skills:

    Planning & organizing
    Project management
    Strategic planning & development

PERSONAL ATTRIBUTES

The incumbent must have the following personal attributes:

    Must be customer focused
    Ability to deliver results
    Open to learning
    Have professional confidence
    Must be a strategic thinker

REPORTING RELATIONSHIPS

Functionally Reports to

    Managing Director

Administratively Reports to

    Managing Director

Supervises

    Fuel & Chemical Manager
    Dry Freight Manager
    Fleet Manager

WORKING RELATIONSHIPS

INTERNAL

    Heads of Departments (Finance, Commercial, HR)
    Managers
    Staff

EXTERNAL

    External customers
    Vendors (Tyres & Spares)
    Support

Hours/Days the incumbent is required to work

Monday-Saturday (8am-6pm)


How to ApplyClick here to apply online


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