Job Title: Data Centre Specialist
Huawei Technologies – Lagos
Job description
Assist in the resolution of first level IT related hardware, and network issues organization-wide.
Assist in providing general first level technical support Data Centre organisation-wide.
Assist in resolving issues and attending to service requests in line with agreed SLAs.
Interact and consult with internal and external customers to manage customer satisfaction.
Assist in developing and maintaining an accurate database of historical information about previous user issues.
Collate and prepare appropriate daily, weekly and monthly activity and performance reports for the attention of the BO and FS Lead.
Perform other duties as assigned by the BO and FS Lead.
Desired Skills and Experience
First degree or equivalent in a relevant discipline.
Minimum of two (2) years relevant work experience.
How to Apply
Click here to apply online
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