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Job for Manager: Business Support – RAN at Airtel Nigeria


Job Title: Manager: Business Support – RAN
Airtel Nigeria – Lagos

Job description

Job Purpose

The main activities of the RAN Business Support Function will be to support Airtel RAN customer complains quick resolutions and improve revenue.

Support in design, monitoring, troubleshooting, wireless networking, configuration, routing, and load balancers. Strong ability to lead a RAN team, communicate with all levels of the organization, and anticipate potential problems, and solutions for potential and occurring issues, is required. This is a fast pace environment that require quick thinking, and rapid solutions.

Key Accountabilities

RAN Implementation & Support

    Maintains and implement RAN “BSC/RNC/Node B/RBS” environment by providing onsite hardware and software system support; identifying system improvements; upgrading, installing, and configuring systems; monitoring system performance.
    Support to reach quality performance of RAN equipment in Airtel network
    Support daily business operations performed by RAN Engineers during the resolution of critical matters.

 RAN Planning & Optimization

    Coordinates with Planning, Optimization and Performance section for all required configuration changes.
    Ensure the availability of RAN network of Airtel
    Handling of emergencies outages in RAN domain “BSC/RNC/NodeB/RBS”
    RAN “BSC/RNC/NodeB/RBS” recovery from major failure

Network Operations                                                                              

    Manage all network operation and maintenance tasks related RAN for Airtel Network.
    Organize the activities with other stakeholders in order to meet Airtel’s requirements.
    Implementation of urgent network changes to meet network KPIs and improve revenue.
    To implement effective monitoring procedures
    Daily routine maintenance and performance on the network
    Supporting field engineers in troubleshooting daily Node-B and RBS faults when required


Desired Skills and Experience

Educational Qualifications and Functional / Technical Skills

    BS or MS in Electrical Engineering, Electronics Engineering, Telecommunications.

Relevant Experience

    A minimum of 8 years work experience in the Telecoms environment
    Product knowledge within the indicated solution area
    Knowledge about Ericsson business processes and organization.
    Good knowledge about RAN design and dimensioning.
    Good Knowledge on IP Networking and design
    Good Knowledge on network evolution and standards bodies 3GPP, ITU.
    Must have good and strong telecommunications radio knowledge in RAN domain

Other requirements

    Strong problem solving and decision making skills
    Ability to draw conclusions from complex technical data
    Excellent product/services knowledge within the area of responsibility (including working knowledge)
    Knowledge about our competitor’s product/services within the area of responsibility
    Very good computer literacy
    Strong analytical capabilities and troubleshooting
    Strong customer orientation
    Ability to command the attention and respect of senior personnel in the customer
    Good Ericsson organization knowledge
    Customer knowledge about internal as well as external customers and awareness of their situation and needs.
    General Process knowledge – to be familiar with Ericsson’s processes and procedures and to have the knowledge of processes outside the own field of expertise.
    Business knowledge – to have knowledge in business and financial awareness to ensure understanding of the implications of revenues

How to Apply
Click here to apply online


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