General Retail / Sales

Telesales/Online Customer Service Operative Job in is a fast growing Nigerian one-stop
online shopping mall founded with vision to
empower people worldwide in
buying and selling online. The need for expansion in our Company has
created opportunities to recruit competent hands to the company.

We are recruiting to fill the position of:

Position : Telesales/Online Customer Service Operative


As a Telesales/Customer Service Agent, you will put customers at the
centre of your day, helping our customers with a range of products.
Basically also to build repeat sales through strong customer
relationships by focusing on customers’ wants and needs, rather than
using high-pressure sales techniques.


Min. Qualification: Bachelor’s degree in any Social Science related Course
Min. Years of Experience: 0 – 2 years

Required Age:

Not more than 28 years

Primary Responsibilities

Advising existing or prospective customers by answering incoming
calls, converting inquiries into sales and making outbound calls.
Processing customer orders and up-selling products based on identified customer needs.
Following up on customer’s order and ensuring is been shipped and delivered in time.
Ensuring our courier partner deliver item in time and remit us success delivery payment
Maintaining quality service by following organization standards.
Being the first point of contact for customers
Identifying how we can best help customers in solving problems

Special Skills & Key Behavioural Competences:

Attentive to details
Analytically Minded
Computer Skills – MS office packages
Fast and accurate in typing (at least 39 words per minute)
Dynamic and enthusiastic person with good written and verbal communication skills
Persuasion and Influencing skills, strong negotiating skills
Good work organization, time management skills and ability to work under pressure
Ability to work as part of a team
Self-motivated, delivers quality work and is proactive
Result driven as this is a high-performance, output environment
Ability to work to targets
Ability to self-manage and self-motivate- must be a self-starter
Candidate must be living around Lagos mainland, Locations around Yaba or Surulere will be an added advantage.

How to Apply
Interested and qualified candidates should send their CV’s to:

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