The British Council is the world’s leading cultural relations
organization and creates opportunities for people in the UK and
worldwide to understand each other, to work together and learn from one
another. We see this as crucial to building secure, more prosperous and
sustainable futures for us all.
We build trust and understanding between
different countries and cultures and develop strong international links
that are of benefit to people in Britain and the rest of the world.
Job Title: Customer Service/Examinations Assistant
Region Sub Saharan Africa
Country Nigeria
Location Abuja
Department English & Exams
Job Category Exams
Pay Band Locally appointed Grade J
Vacancy Description
Post is Pay band 2/Temporary contract (October 2015 – February
2016)/open to internal and external candidates/post is in
Abuja/applicants must have the right to work and live in Nigeria.
British Council is seeking an energetic and enthusiastic
professional to support Examination Services in Nigeria in delivering
exams and tests and to maintain them at the highest professional
standards as set out in the British Council’s EQCA (Examination Quality
& Compliance Standards), examinations boards and partner standards.
See the role profile for more information on role accountabilities.
Applicants must have experience
- Dealing with customers and enquiries in a service environment and providing service within quality standards.
- Working quickly and accurately to tight deadlines. -Experience in administering examinations.
- Experience of managing/supervising a group of people to achieve a specific purpose.
Relevant documents
Role Profile
BC Core Skills.pdf
BC Behaviours.pdf
How to Apply
Click Here to Apply
Deadline: 23:59 UK time 24th September 2015
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