MicroEnsure is the world’s first and largest insurance intermediary
dedicated to serving mass markets across the globe. The organisation,
founded in 2005 and headquartered in the UK, currently serves 15 million
people in 17 countries around the world with insurance, the majority of
whom have
never before been insured.
Job Title: Account Executive – Lagos, Nigeria
MicroEnsure – Lagos
Job description
The Account Executive – Nigeria is responsible for ensuring that large accounts launch and implement MicroEnsure products with high potential for scale, receive superior service, and grow their business with us over time. Micro insurance is an emerging industry in Nigeria, so MicroEnsure must continue to set the standard for product innovation, business process acumen and service excellence. In addition, the Account Executive will be expected to grow the company’s network and partnerships with distribution partners, and insurance partners.
Success for the Account Exceutive will be defined by 1) interfacing with existing and new customers to launch and maintain large-scale, sustainable business, 2) providing high quality, efficient service to partners and end users of MicroEnsure products, and 3) quickly forming a deep understanding of the micro insurance sector in Nigeria.
Specific responsibilities include:
Major Project Management
Take responsibility for bringing 2-3 major projects to market each year, serving as the key local contact for all workstreams, clients, and regional and global MicroEnsure staff
Identify project interdependencies and conflicts and manage appropriately
Balance disciplined project management structures with entrepreneurial interests and requirements
Develop, manage and report against project budgets and objectives
Create and manage project structures, reporting and communication plans
Support project teams in deliverable execution against project plans
Identify and manage resource constraints
Identify, document and communicate project risks and exposures. Develop methods to mitigate identified risks
Partner Relationship Management
Establish and maintain excellent communication with management and operational staff, as well as with regional and global MicroEnsure staff
Capitalize on opportunities and address operational weaknesses with urgency and focus; pursue a model of ongoing innovation and improvement
Develop communication and partnership management routines and practices, together with regional MicroEnsure account management resources
Ensure an excellent reputation for MicroEnsure both within and beyond partner networks
Proactively identify value added products and services to enhance business delivery
Client Education and Staff Training
Together with the regional MicroEnsure team, develop and maintain a robust client education programme including training materials for customer-facing partner staff
Conduct audits and training workshops at the field level as necessary
Ensure that end customers have a strong understanding and appreciation of our products
Compile and distribute client outcome stories for publication within partner networks
Market Awareness and Microinsurance Expertise
Use research insights to deliver value in current products, identify new products, and make critical changes in operations and communication
Develop expertise in technical features of microinsurance, in order to demonstrate MicroEnsure’s thought leadership in the industry
Desired Skills and Experience
4-year degree qualification required
2 – 4 years’ work experience preferred, with a track record of achievement and responsibility
Strong business development, sales or marketing background and/or leadership ability
Appreciation and concern for the plight of low-income people
Knowledge of financial services sector essential, knowledge of insurance preferred
Strong organisational, analytical, relational and time management skills
Ability to effectively present and sell concepts to managers in partner organizations who are often not familiar with insurance
Ability to train staff members and low-income individuals in unfamiliar insurance concepts
Ability to develop and work with business cases, simple financial models and project budgets
Ability to utilize contacts for new business opportunities
Ability to perform business analysis by utilizing operational, financial and other data
Willingness to work as a team member with people across geographies and cultures
Strong self-starter able to perform tasks with minimal input
Commitment to model and articulate MicroEnsure’s mission, vision and values
Fluency in spoken and written English essential; other local languages would be a plus
Strong knowledge of and experience with Microsoft Office Suite, including Word, Excel and PowerPoint, including using these tools to present materials orally and in written form
How to Apply
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