Lagos Business School is a leading institution in Africa
dedicated to creating and transmitting business and management
knowledge relevant to emerging markets.
Located in Africa’s
second largest city, Lagos, we deliver executive education at top and
middle
management levels, aiming to systematically improve the practice
of management in the continent. Recognising that executive education is
contextual, we pay attention to the needs of the business community we
serve, ensuring our programmes are up-to-date and relevant. Our system
of teaching with case studies also ensures that participants gain
management knowledge and skills they can immediately apply to their work
situations.
Yearly, our programmes attract over 3,000
participants from multinational and indigenous companies who attest to
the expert teaching and the overall benefits derived from attending.
LBS is a member of the Association of African Business Schools (AABS),
the Global Business School Network (GBSN) the Principles for Responsible
Management Education (PRME) and AACSB International – The Association
to Advance Collegiate Schools of Business. LBS is the graduate business
school of Pan-Atlantic University (formerly Pan-African University).
LBS has been ranked every year since 2007 by the Financial Times of London among global providers of executive education.
Job Title: Director, Custom Progammes
- Job TypeFull Time
- QualificationBA/BSc/HND MBA/MSc/MA
- Experience
10 years - Location
Lagos
- Job Field
Administration / Secretarial
Department:
Custom Executive Education
Business Unit: Pan-Atlantic University/Lagos Business School
Reports To:Dean
Directly Supervises:
Client Relationship Directors, Client Relationship Managers, Client Programme Managers and Administrative Assistant
Position Type:Regular/Permanent/Full Time
Purpose of Position: To influence
high-impact and blended learning experiences that is tailored to the
needs of companies of all sizes. Drive the growth of custom programmes
as it continues to expand globally and develop the strategy, ensuring
value for clients, classroom full of vibrant participants and added
value in terms of increased revenue target to the institution.
QUALIFICATIONS
- Good first degree from a reputable institution. A masters degree would be an added advantage.
EXPERIENCE
At least 10+ years in directly related experience.
The role requires a keen market orientation with customer
facing leadership position experience and a proven track record of
successful business development. Experience in strategic planning,
evaluation of custom programmes, outcome assessment and issues
surrounding the development of custom programme is expected as well as
knowledge of hybrid learning models and the application of new
technologies desired. A record of successful administrative leadership,
including strategic fiscal management is also desirable.
A deep knowledge and understanding of executive development,
management learning, programme design, delivery and evaluation,
experience gained in Sales, Accounts Management and Business
development, Consulting or project management will be an advantage.
Some travel experience, both domestic and international is required.
ESSENTIAL DUTIES/KEY JOB ROLES AND RESPONSIBILITIES
It include but not limited to the following:
- Work with custom team to deploy resources in a manner that
supports the strategic growth and highest quality delivery of custom
programs - Manage portfolio of client relationships, serving as the key
liaison to all parties related to a successful custom programme from
initial contact and programme design through programme delivery and
evaluation - Plays the key organizing role in the development of the
mission, strategy and business plan for custom programme and supports
its implementation, consistent with the overarching goal of delivering
on the School mission and brand - Develop/manage the budget for the department ensuring that resources are optimized
- Keep abreast of emerging trends in corporate executive education through participation and leadership in external organizations.
- Supervise and develop the development of staff who manage the portfolio of clients
- Responsible for the operational/financial success of customized learning experiences
- Lead business development efforts through creation and
implementation of a model which identifies, qualifies and cultivates new
clients which meets their educational goals while advancing faculty
research and development - Any other specific or adhoc duty to be assigned by line manager from time to time
- Ensure first-class programmes are developed that meet the
strategic educational goals of client organizations and create increased
opportunities for faculty development - Develop and implement programmes for leaders who can make a difference within their organization
- Build effective relationships with faculty to provide guidance
and lead the development of strategy for how best to serve existing and
future clients through blended-learning programmes - Establish an active pipeline of new/existing clients by
creating and cultivating relationships with critical balance of leading
corporations across diverse geographies and industries. - Provide general administrative oversight of the custom programme department.
- Develop and implement programmes to grow product sales. Set up
strategic marketing plans for the product portfolio through
comprehensive market research, competitive analysis, pricing, customer
engagement, etc.
KEY PERFORMANCE INDICATORS
- Achieving agreed target revenue
- Achieving agreed target number of participants for different seminars/conferences
- Number of new products and channels developed
- Achievement of agreed participant ratings per programme
- Feedback from customers- both internal and external
SKILLS REQUIREMENTS
- Planning and organizational skills
- Self motivation, confidence and sound judgment skills
- Good interpersonal skills and keen diplomatic skills
- Excellent time management skills
- Excellent oral and written communication skills
- Influencing and presentation skills
- Experience with electronic and social media marketing
- Customers services skills and Networking skills
- Expert knowledge of MS office
- Knowledge of product and channel development
How to Apply
Interested candidates should forward their CVs to: careers@lbs.edu.ng.
Only short-listed candidates shall be contacted. LBS offers equal employment opportunity to all applicants.
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