Fresh Careers at Lagos Business School for Director, Custom Progammes

Lagos Business School is a leading institution in Africa dedicated to
creating and transmitting business and management knowledge relevant to
emerging markets.

Located in Africa’s second largest city, Lagos, we deliver executive
education at top and middle
management levels, aiming to systematically
improve the practice of management in the continent. Recognising that
executive education is contextual, we pay attention to the needs of the
business community we serve, ensuring our programmes are up-to-date and
relevant. Our system of teaching with case studies also ensures that
participants gain management knowledge and skills they can immediately
apply to their work situations.

We are recruiting to fill the position below:

Job Title: Director, Custom Progammes

Location: Nigeria
Department: Custom Executive Education
Position Type: Regular/Permanent/Full Time
Business Unit: Pan-Atlantic University/Lagos Business School
Reports To: Dean
Directly Supervises: Client Relationship Directors, Client Relationship
Managers, Client Programme Managers and Administrative Assistant

Purpose of Position

• To influence high-impact and blended learning experiences that is tailored to the needs of companies of all sizes.
• Drive the growth of custom programmes as it continues to expand
  globally and develop the strategy, ensuring value for clients, classroom
  full of vibrant participants and added value in terms of increased
  revenue target to the institution.

Essential Duties/Key Job Roles and Responsibilities (include but not limited to the following):

• Keep abreast of emerging trends in corporate executive education through participation and leadership in external organizations.
• Supervise and develop the development of staff who manage the portfolio of clients
• Responsible for the operational/financial success of customized learning experiences
• Lead business development efforts through creation and
  implementation of a model which identifies, qualifies and cultivates new
  clients which meets their educational goals while advancing faculty
  research and development
• Work with custom team to deploy resources in a manner that
  supports the strategic growth and highest quality delivery of custom
  programs
• Manage portfolio of client relationships, serving as the key
  liaison to all parties related to a successful custom programme from
  initial contact and programme design through programme delivery and
  evaluation
• Ensure first-class programmes are developed that meet the
  strategic educational goals of client organizations and create increased
  opportunities for faculty development
• Develop and implement programmes for leaders who can make a difference within their organization
• Build effective relationships with faculty to provide guidance
  and lead the development of strategy for how best to serve existing and
  future clients through blended-learning programmes
• Establish an active pipeline of new/existing clients by creating
  and cultivating relationships with critical balance of leading
  corporations across diverse geographies and industries.
• Provide general administrative oversight of the custom programme department.
• Develop and implement programmes to grow product sales. Set up
  strategic marketing plans for the product portfolio through
  comprehensive market research, competitive analysis, pricing, customer
  engagement, etc.
•  
• Plays the key organizing role in the development of the mission,
  strategy and business plan for custom programme and supports its
  implementation, consistent with the overarching goal of delivering on
  the School mission and brand
• Develop/manage the budget for the department ensuring that resources are optimized
• Any other specific or adhoc duty to be assigned by line manager from time to time

Key Performance Indicator

• Achieving agreed target revenue
• Achieving agreed target number of participants for different seminars/conferences
• Number of new products and channels developed
• Achievement of agreed participant ratings per programme
• Feedback from customers- both internal and external

Qualification

• Good first Degree from a reputable institution.
• A Master’s Degree would be an added advantage.

Skills Requirements

• Planning and organizational skills
• Self motivation, confidence and sound judgment skills
• Good interpersonal skills and keen diplomatic skills
• Experience with electronic and social media marketing
• Customers services skills and Networking skills
• Expert knowledge of MS office
• Knowledge of product  and channel development
• Excellent time management skills
• Excellent oral and written communication skills
• Influencing  and presentation skills

Experience

• At least 10+ years in directly related experience.
• The role requires a keen market orientation with customer facing
  leadership position experience and a proven track record of successful
  business development.
• A deep knowledge and understanding of executive development,
  management learning, programme design, delivery and evaluation,
  experience gained in Sales, Accounts Management and Business
  development, Consulting or project management will be an advantage.
• Some travel experience, both domestic and international is required.
• Experience in strategic planning, evaluation of custom
  programmes, outcome assessment and issues surrounding the development of
  custom programme is expected as well as knowledge of hybrid learning
  models and the application of new technologies desired.
• A record of successful administrative leadership, including strategic fiscal management is also desirable.

How to Apply
Interested and qualified candidates should forward their CV’s to: careers@lbs.edu.ng

Note: Only short-listed candidates shall be contacted. LBS offers equal employment opportunity to all applicants.