General IT and Telecoms

New Job Vacancy in a Multinational Telecom Services Company

Best Search Recruitment Limited – Our client, a multinational Telecom Services company, is currently seeking to employ suitably qualified candidate to fill the position below:
Job Title: Senior Business Analyst



  • The incumbent should review and edit specifications, business processes and recommendations related to the client’s Services offering.
  • The incumbent will be responsible for ensuring analysis and solution definitions through the interpretation of business rules and requirements for technical systems.
  • The Business Analyst is required to understand the business issues and data challenges of the customer organization and industry.

Job Requirements

  • Required Experience: 5-7 year(s)
  • Desired Courses: Any relevant field

Experience and Education

  • 5+ years’ experience as a Business Analyst
  • Technical background (especially in telecommunications and mobile) will be greatly advantages
  • Business Analysis Related Degree/Diploma (preferably internationally recognised qualification).
  • Experience in Financial Services Sector will be advantageous
  • MS Office & Visio
  • SQL
  • Data analysis skills

Personal Characteristics

  • Customer service orientated
  • Attention to detail
  • Good interpersonal skills
  • Logical thinker (strong troubleshooting skills).

Core Competencies

  • Proven ability to solve business problems is essential.
  • Ability to independently analyse data and make sophisticated business recommendations.
  • Strong document writing skills.
  • Experience in establishing the Business Analysis skill and function within a business.
  • Facilitation skills – meetings, client engagement, requirement elicitation.
  • Team player able to work effectively with users, technical and business managers and colleagues, but must also be self-motivated and able to work in a fast pace and changing, start-up environment.

General Competencies

  • Understanding of corporate business functions.
  • Possesses a good understanding of technology trends and movements, especially in the mobile sector
  • Proven ability to take responsibility and achieve high quality result.
  • Excellent communication and presentation skills are required to interact with and influence Business Management at all levels.
  • Ability to converse and liaise with both technical and non-technical stakeholders.
Key Responsibility Areas

  • Assist with testing to ensure that the minimum quality standards and requirements have been met.
  • Liaison between the business units, technology teams and support teams.
  • Follow the in-house agile software development lifecycle (SCRUM / Sprint approach).
  • Analyse costs and benefits of proposed solutions.
  • Work with the business owners to produce accurate, meaningful and measurable business cases.
  • Manage work items in task management system powered by Mantis Bug Tracker.
  • Produce and distribute BI reports and analysis to customers and management.
  • Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks and workflow analysis.
  • Capture user requirements using story cards, workflow diagrams, proposed interfaces, process modelling & documentation.
  • Collaborate with internal stakeholders based in South Africa.

How to Apply
Interested and qualified candidates should forward their Resume to:

Deadline 4th November, 2015. 

Leave a Reply

Your email address will not be published. Required fields are marked *