Adexen is a global Human Resources Company providing business services in Europe and Africa. We support companies in all industries in the fields of HR, Legal, Finance, Sales & Marketing, Engineering and Supply chain.
Job Title: Customer Service officer & Procurement
Our client is a leading multinational chemical company
The incumbent will be expected to take full responsibility for all back office processes for export and local orders for the business unit.
Support to local and global sales team with regards to companys processes and procedures to facilitate growth for this complex environment.
Customer management (including Data Base), knowledge capturing and sharing with relevant stakeholders.
Handling client enquiries, checking stock availability, compiling quotes, processing orders on SAP, create delivery note and invoice.
Coordinate transport, tracking, completing required documentation, clearing of stock, dealing with inspection agency, managing reports and registers.
Following up on payments; Proactive Credit Management (including working in SAP, creating new client accounts, monitoring overdue accounts, resolving account queries and payment allocations.
Reporting and Planning (completing export registers as per SARS requirements, planning, weekly and monthly status reports and updates and APO
Non Conformance Management; and Inventory Management, demand and supply balance, aging stock monitoring, bonded warehouse arrangements, sub-contractor management, ensuring process compliance, invoice management.
A relevant tertiary qualification
Ability to work independently
Excellent SAP knowledge with a high level of computer literacy (MS Office, Lotus Notes)
Customer focus and high level of commitment
Team player with a high level of administrative skills.
Minimum of 2 – 4 years’ experience in the customer service, sales administration or internal sales field would be required.
Candidates must have a proven track record of organizational and entrepreneurial skills.
Excellent communication and problem solving skills.
Prior experience in chemical Industry is an added advantage
How to Apply
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