At Huawei, we define human progress by innovations that enrich humanity. We do not view connectivity as a privilege, but a necessity. We believe that the impact of information and communications technology should be measured by how many people can benefit from it.
Huawei is a leading global ICT solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields. Our products and solutions have been deployed in over 170 countries, serving more than one third of the world’s population.
Huawei’s vision is to enrich life through communication. By leveraging our experience and expertise in the ICT sector, we help bridge the digital divide by providing opportunities to enjoy broadband services, regardless of geographic location. Contributing to the sustainable development of society, the economy, and the environment, Huawei creates green solutions that enable customers to reduce power consumption, carbon emissions, and resource costs.
Job Title: Network Operation Director
Huawei Technologies – Lagos
Job description
1. Responsible for the establishment, operation and transfer of delivery project, responsible for delivery quality (KPI/SLA) and
customer satisfaction, finance index, organization establishment and process.
2. Responsible for delivery of MS project, accomplishment of quality and customer satisfaction; periodically provide quality analysis report and improve service quality.
3. Budget for operation and maintenance project, control finance cost of project.
4. Team management of operation and maintenance project including HR plan, finance management, routine management, staff
performance management and customer relationship management
5. Establish outsourcing strategy, monitor and manage cooperation partner/subcontractor..
6. Responsible for internal and external communication periodically. .
7. Responsible for delivery management for passive part.
Desired Skills and Experience
1. Bachelor’s Degree or above in telecommunication field or equivalent.
2. At least 10 years practical experience in Telecommunications industry,network operations, planning or engineering. At least 4 years MS PD/OD experiences.
3. Experience with Managed Services management and managing the team with more than 100 persons is preferred.
4. Demonstrated ability to deliver managed services project successfully in vendors or operators,
5. Leadership experience of organizations with significant size and complexity
6. Ability to control quality, cost, progress, and risk during project implementation.
7. Familiar with contract, commerce and finance knowledge.
8. Good interpersonal communications and negotiation skills. Good coordination and organizing skills.
How to Apply
Click here to Apply Online
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