Technology Officer & Commercial Officer Job Opportunities at Kiakiagas.com

Kiakiagas.com is Nigeria’s first online gas shop offering outstanding, quick & safe delivery of liquefied petroleum gas (LPG) and its related products to Nigerian homes and industries.


We are recruiting to fill the position below:


Job Title: Commercial Officer

Location: 
Lagos
Department: Marketing/Sales Department
Job Status: Full Time
Amount of Travel Required: None
Positions Supervised: Digital marketing, Offline Marketing
Work Schedule: Mon. – Sat., 8:00am – 6:00pm

Job Summary 

  • The main purpose of the role is to drive and increase sales.The CO will take full ownership for driving revenue as the company looks to continue doubling turnover on an annual basis with an ambition to capture a significant share of market within the next 5 years.
  • The Commercial Officer will work on major kiakiagas Group initiatives and in all business operations areas including the brand websites, content management, management information, customer care, product upload management.
  • An exciting and very challenging role, the CO will be given the freedom to make their mark on the company, customers, sellers and brands, and have the opportunity to recruit and lead the best team for the job.

Responsibilities will include (but not limited to):

  • Owning and implementing the company’s sales strategy encompassing marketing, technology, data analysis and financials.
  • Delivering company revenue targets
  • Cost effective acquisition and retention of customers
  • Definition of the analytical and reporting standards necessary to make best use of the data and information which informs strategic thinking and management decision making
  • Identifying new potential revenue streams, gathering intelligence on these areas and assessing each opportunity
  • Have experience in carrying out promotional campaigns
  • E-commerce online marketing experience
  • Strong experience with SEO, SEM, affiliate marketing, social media, PPC, and other online marketing efforts
  • Experience in creative design and usability principles, including mobile and social media platforms
  • Proven ability to lead and coordinate cross-functional efforts with multiple vendors, partners, outsourcing agents and in-house team members.
  • Be part of the Company leadership team. Motivate, reward, recognize & retain a high performance culture.

Desired Experience

  • Demonstrable experience developing and implementing commercial, creative multi-channel marketing and/or commerce strategy within a start-up / high growth Ecommerce company
  • Strategic mind; able to rise above the day-to-day and think deeply about customers and their digital experience, seeing the world through their eyes.
  • P&L responsibility and a track record of exceptional commercial achievement within a start-up online retail environment
  • Proven ability to deliver effective customer acquisition & retention activities
  • Significant technical understanding of e-commerce and emerging digital technologies
  • Commercially astute, familiarity with online analytical tools and a clear focus on profit
  • Strong team player, able to influence across a cross-section of disciplines and staff levels
  • Track record of managing and delivering large projects on time, on budget and to the expected standard
  • Excellent communication and presentation skills
  • People management and development experience, along with a philosophy of leading by example
  • Results-driven, with a high level of initiative and proven track record of delivering success through teamwork
  • Friendly, confident, customer obsessed with a can-do attitude, highly organized, motivated and determined individual.
  • Must be highly numerate and confident in the use and challenge of data and its analysis.
  • This is an exciting opportunity to enter the business at ground level and comes with generous share options and so the opportunity for wealth creation as well as the personal achievement of stamping your mark on what will be an extremely successful business.


Job Title: Technology Officer (TO)
Location:
 Lagos
Department: New Technology/ Research Department
Job Status: Full Time
Positions Supervised: Web Design, Development/App development/Web Security/SEO

Job Summary 

  • The Technology Officer (TO) reports to the CEO and is responsible for establishing the company’s technical vision and leading all aspects of the company’s technology development.
  • The CTO is the company’s top technology executive, playing an integral role in the company’s strategic direction, development, and future growth.

Job Descriptions

  • The CTO serves as the company’s Chief Technology Officer and has overall responsibility for the long-range direction of technological planning and development.
  • He/she establishes, communicates and maintains corporate technology architecture for production technology systems, and ensures that the architecture can support the growing and changing needs of the business.

Responsibilities
Strategy & Planning:

  • In partnership with the company’s founders, identify opportunities and risks for delivering the company’s services, including identification of competitive services, opportunities for innovation, and assessment of marketplace obstacles and technical hurdles to the business success.
  • Establish a governance process that meets government, partner, and company expectations for customer information privacy.
  • Direct development and execution of an enterprise-wide information security plan that protects the confidentiality, integrity, and availability of the company’s data and servers.
  • Direct development and execution of an enterprise-wide disaster recovery and business continuity plan.
  • Communicate the company’s technology strategy to investors, management, staff, partners, customers, and stakeholders.
  • Identify technology trends and evolving social behavior that may support or impede the success of the business.
  • Evaluate and identify appropriate technology platforms for delivering the company’s services.
  • Lead strategic planning to achieve business goals by identifying and prioritizing development initiatives and setting timetables for the evaluation, development, and deployment of services.
  • Participate as a member of the senior management team in establishing governance processes of direction and control to ensure that objectives are achieved, risks are managed appropriately and the organization’s resources are used responsibly, particularly in the areas of software development, office networks and computers, and telecommunications.
  • Collaborate with the appropriate departments to assess and recommend technologies that support company organizational needs.

Implementation & Deployment:

  • As a member of the senior management team, participate in the selection and registration of the company’s web site domain names, including any related-but-unused domains that could compromise the integrity of the business.
  • Establish email service for the company.
  • Select and set up a software revision control system and repository.
  • Select and manage company staff or outsourced vendors who will implement a design as web pages using CSS and XHTML conforming to web standards.
  • Select or define the company’s software development methodology.
  • Establish a specification conformance and testing regimen based on user stories and the User Experience design.
  • Review and approve proposed development releases and manage the release process.
  • Evaluate and select web application hosting providers.
  • Establish an application deployment process and supervise deployment to staging and production servers.
  • Monitor application performance and review any application failures in staging or production.
  • Establish and monitor a web analytics regime that measures site traffic and application usage relative to business goals.
  • Support the marketing process by providing implementation of technical requirements for Internet marketing and search engine optimization.
  • Promulgate coding conventions and documentation standards.
  • Select and set up web-based internal communications systems, such as a Linkedin, Twitter, Facebook, wiki, blog, chatroom, project management, and bug tracking systems.
  • Collaborate with the founders and potential customers to develop use cases (or user stories) and specifications that describe the implementation of the company’s services.
  • As a member of the senior management team, participate in the selection of a graphic designer who will create the company corporate identity and design the web application’s look and feel. Ensure that the graphic designer has sufficient web experience, follows guidelines established in the User Experience design process, and delivers assets that can be easily adapted to web requirements.
  • Review current best practices for the selected web framework and establish the initial architecture for the application.
  • Select and manage company staff or outsourced vendors who will implement the application.
  • Establish and supervise the software development process, setting short-term objectives and assessing progress as defined by the selected software development methodology.
  • Conduct code reviews and specification conformance testing as defined by the selected software development methodology.
  • Establish and supervise a quality assurance process, including integration and system testing.
  • Select, deploy, and monitor performance profiling tools and procedures.
  • As a member of the senior management team, establish a customer service and support process, with particular responsibility for web-based services that implement the support function. Establish a process to integrate customer service and support with the software engineering process to support resolution of customer issues and improve application usability.

Operational Management:

  • Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices by attending relevant conferences and reading widely (including reading your peers’ blogs!).
  • Ensure company technical problems are resolved in a timely and cost-effective manner.
  • Develop, track, and control the development and deployment annual operating and capital budgets for purchasing, staffing, and operations.
  • Promote achievement of the company’s business goals within a context of community collaboration by developing policies for sharing software code, technological innovation, business processes, and other intellectual property.
  • Contribute to open source software development, standardization of technologies, and evolution of best practices by collaborating with peers outside the company, releasing code, presenting at conferences, and writing for publication (online or offline).
  • Responsible for profitability and execution of the Tech Services line of business. Including but not limited to In-building & DAS systems, Wi-Fi, RF Engineering, (OEM) Radio Equipment installations and Microwave Backhaul. 
  • Define and communicate company values and standards for acquiring or developing systems, equipment, or software within the company.
  • Ensure that technology standards and best practices are maintained across the organization.
  • Share knowledge, mentor, and educate the organization’s investors, management, staff, partners, customers, and stakeholders with regard to the company’s technological vision, opportunities, and challenges.
  • Supervise recruitment, training, retention, and organization of all development staff in accordance with the company hiring process, personnel policies, and budget requirements.
  • Establish standards of performance and monitor conformance for staff (through performance review) and vendors (through service level agreements).
  • Ensure the company’s internal technological processes and customer-facing services comply with community expectations and applicable laws and regulations for privacy, security, and social responsibility.

Position Requirements

  • Demonstrated ability to envision web-based services that meet consumer needs or solve business problems.
  • Must be able to understand in-building wireless network projects, floor plans, site surveys and the fundamentals of testing.
  • In-depth knowledge of project planning methodologies and best practices.
  • Vendor relations and negotiation skills and experience.
  • Network deployment and site build experience.
  • Program and project management experience.
  • Experience with UNIX system administration and web server configuration.
  • Knowledge of Internet protocols and RFC standards, database management systems, and control systems.
  • Familiarity with technical requirements of Internet marketing and search engine optimization.
  • Familiarity with information security vulnerabilities and risk management.
  • Familiarity with consumer privacy and payments industry compliance requirements.
  • Exposure to business theory, business process development, governance processes, management, budgeting, and administrative operations.
  • Experience managing web application development.
  • Experience with startup companies.
  • Hands-on experience coding in more than one currently popular web application framework.
  • Familiar with more than one software development methodology.
  • Ability to discern user requirements and develop specifications.
  • Has contributed to one or more open source projects.
  • Skill with CSS, XHTML, one or more Javascript frameworks, and AJAX.
  • Knowledge of web standards.

Personal Attributes

  • Proven leadership ability.
  • Ability to set and manage priorities judiciously.
  • Excellent written and oral communication skills.
  • Exceptional service orientation.
  • Ability to motivate in a team-oriented, collaborative environment.
  • Travel across the country
  • Sitting for extended periods of time.
  • Dexterity of hands and fingers (or skill with adaptive devices) to operate a computer keyboard, mouse, and other computing equipment.
  • Excellent interpersonal skills.
  • Ability to articulate ideas to both technical and non-technical audiences.
  • Exceptionally self-motivated and directed.
  • Keen attention to detail.
  • Superior analytical, evaluative, and problem-solving abilities.



How to Apply
Interested and qualified candidates should send their Resume to: careers@kiakiagas.com
Disclaimer
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. 

This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate

Deadline  1st January, 2016. 


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