Yes Africa Global Resources – We are a global financial empowerment company committed to helping people take control of their destiny, lives not only in riches but in generational wealth. With years of experience, and currently operating in West African countries, we offer peace of mind that the success you build with our family is one you can pass down to future generations.
We are recruiting to fill the position below:
Job Title: Database and Telemarketing Specialist
Location: Lagos
Job Description
- To create a process-impelled workflow for telemarketing and leading follow-up and qualification.
- To develop, manage and maintain databases
- To help developing call scripts for telemarketer’s use with lead generation and qualification.
- To supervise telemarketers in persuading the customers to buy the organization’s products and services.
- Maintaining follow-up procedures to new clients correctly and initiating them under minimal supervision.
- Maintaining accurate detailed and applicable contact data in the database.
- To update the customer relationship management system with new contacts.
- To develop, train, and manage telesales or telemarketing teams for technology or software organizations.
- To organize, store, and secure everything from financial information to other records via software.
- To assist determining what users need databases for and then creating, maintaining, updating, testing, and troubleshooting those databases as well as merging old databases with new ones.
- Must create extremely secure and backed up databases due to the important and personal information contained within many databases in case of a power outage or other emergency.
Qualifications/Requirements
- Minimum of HND Statistics, Math, Business Administration, or Computer Science.
- Ability to handle effectively multiple projects.
- Ability to prioritize work as well as meet tight deadlines.
- Technical acumen and knowledge of organization’s product.
- Computer expertise in Microsoft Office (Excel, Word, PowerPoint).
- Ability to train others in telesales or telemarketing function.
- Have demonstrated analytical skills and comfort with data, metrics and statistical methods
- Needs to possess excellent communication and presentation skills to deliver recommendations and finding to staff.
- Strong people skills are necessary to deal effectively with problem solving, brainstorming sessions, strategy development and conflict resolution
- Ability to multi-task, meet deadlines and stay calm under pressure.
Job Title: Chief Operating Officer
Location: Lagos
Job Duties
- Reporting to the Executive Director and ensuring that change projects including but not limited to the strategic sub-projects on Engagement, Training, Sustainability and Administration are successfully implemented with the specified results obtained, to the required quality standard within specific time and cost.
- Facilitate project planning including the definition of project scope, goals and deliverables; develop full scale project plans.
- Undertake research, develop proposals, conduct or oversee feasibility studies, and prepare reports to support strategic decision making.
- Drive the successful implementation of projects; monitor and control projects.
- Provide direction and support to project team
- Timely preparation and submission of periodic progress and other reports.
- Budgeting, resource planning, mobilization and management.
- Responsible for liaison with various strategic partners, agencies and networks; represent the project at meetings of parties to the project
- Build and manage relationships, networks and partnerships to support projects and achieve set goals
- Undertake or drive marketing and fundraising activities
- Monitor and manage risks; contingency planning.
- Conduct project evaluation and results assessment
- Project quality assurance
Qualifications/Requirements
- An MBA or a Master’s Degree in Public Administration, International Relations or a relevant subject area
- Knowledge of project management techniques and tools. Project management certification would be an added advantage.
- Minimum of five years experience in project management including project planning, fundraising and implementation.
- Good working knowledge of Microsoft Word, Excel, PowerPoint, and supporting project management software
- Excellent oral and written communication skills.
- Strong relationship management skills
- Strategic planning and management
- People and relationship management
- Critical thinking and problem solving
How to Apply
Interested and qualified candidates should send their Application letter and CV’s to:careers@yesafrica.com.ng
Deadline: 5th March, 2016.
Leave a Reply