Prepclass is an academic solutions provider offering a customized learning program for each and every student. We have learning programs to fit any family’s needs and preferences – whether it’s in-home tutoring or online test prep.
We are recruiting to fill the position below:
Job Title: Customer Service Personnel
Location: Lagos
Responsibilities
- Effectively manage large amounts of incoming calls
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Generate sales leads
- Follow communication procedures, guidelines and policies
Requirements
- Proven customer support experience
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Minimum qualification HND
How to Apply
Click here to apply online
Deadline:15th July, 2016.
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