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Fresh Graduate Recruitment in a Reputable Financial Institution (Front Desk Tellers)

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Workforce Management Centre – our client, a reputable financial institution, is recruiting Graduate Front Desk Tellers.

 Job Title: Front Desk Tellers


ROLE SUMMARY
Ensure the efficient day-to-day business operations in the branch by providing cash withdrawal/deposit services to customers within authorized limits.
JOB RESPONSIBILITIES
  • Warmly receive customers’ requests / inquiries in a friendly, professional and courteous manner
  • Assist customers and resolve complaints by directing them to appropriate desks or supervisor
  • Receive, count and confirm customers cash deposits
  • Pay cash correctly in exchange for properly certified or verified customer withdrawal instruments
  • Post all house cheque deposits timely
  • Receive and post all confirmed transactions customer account with proper value dating
  • Process Western Union Money Transfer payments
  • Remit Customs Duty payments received and issue receipts
  • Issue Managers Cheques as approved by Supervisor
  • Process Form M processing as requested by customer and approved by Supervisor
  • Process and post all Branch’s collections (received on behalf of utilities, corporation, government, parastatals and other customers) and post on  virtual platforms e.g., VPay,  Interswitch, Remitta, Paydirect                         
  • Take service charges as authorized
  • Maintain accurate teller register and other records for easy access of information               
  • Sale of Bank Products
  • Ensure error and fraud free transactions
  • Monitor and ensure proper use of assigned work tools 
  • Prepare and submit daily, weekly and monthly reports as required 
  • Handle any other task or activity that may be assigned by the Supervisor
EXPERIENCE/QUALIFICATION
  • 0 – 1 year experience  
  • OND/HND in related fields
  • Work experience in other Banks or companies is also a plus
  • Not more than 27 years
How to Apply

Qualified and interested candidates should kindly send their CVs to jobs@wfmcentre.com
Please indicate the position for which you are applying for in the subject line.

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