Gilead Pharmaceutical is recruiting for the following positions in Nigeria.
Job Title: Training & Development Specialist
Job Description
Conducts training classes for employees in support of University Hospitals’ services, applications and systems to educate and provide continual learning for employees.
Responsible for scheduling, communicating and arranging logistics for courses offered. Keeps training documentation current through review and edits.
Aligns work with Customers, Process, Knowledge, HR Performance Management, and Community
Initiates and maintains positive relationships with patients/customers.
Creates relationships with internal colleagues to drive measurable change
Gathers and summarizes course evaluations to provide data for review by senior level trainers to determine effectiveness of training.
Conducts training courses, both on-site and on-line, for complex applications and systems to include lectures, group presentations, and hands-on classroom-based sessions.
Assists in writing training material from business area and subject matter input.
Reviews training materials with senior level trainers and/or instructional designers and business area subject matter experts to ensure the material is accurate and reflects current product features.
Grants access to applications upon completion of required training.
Gathers and summarizes course evaluations for sessions personally facilitated to provide data for review by senior team member to determine effectiveness of training and any needed updates to curriculum.
Keeps informed of and maintains proficiency with University Hospitals services, policies and procedures.
Knowledge:
Actively uploads key knowledge objects to knowledge repository for use by other associates. Strives to create, leverage, and communicate structured, repeatable, improvable processes to IT&S.
Presentation skills to train and educate employees on technical material and applications.
Beginner to intermediate level experience with MS Word, Outlook and PowerPoint.
Performance Management:
Initiates and maintains positive relationships with co-workers
Takes responsibility for self-development and supports a learning environment
Provide clear points of contact; create and maintain environment that fosters open, honest and transparent dialogue
Commitment to work collaboratively prior to escalation. Be available and responsive
Must possess:
Basic communication skills to develop training manuals and procedures.
Basic interpersonal skills for interacting with all levels of employees.
Comprehension skills for understanding products and applying knowledge to presentations.
Personal computer and business solutions software skills.
Basic analytical, organizational and time management skills.
Ability to prioritize and meet deadlines by working both independently and as part of a team.
Requirements
Two or more years of training delivery experience
Experience working with company software, systems, applications and network products
Experience working with communications practices, principles and procedures for both on-site and on-line presentations.
Desires:
Ability and desire to actively pursue learning opportunities in the technical/engineering and training fields
Education Requirements:
Bachelor’s degree in Business Administration, Computer Science, Engineering, Education or related field or RN Licensure required
Preferred Qualifications:
This position is to support a large project deploying technology to implement a new patient registration, scheduling and financials application.
The trainer will be training on the average of 4-5 days a week and will need to be willing to work a variety of shifts to support the 24/7 needs of our end user organization. Care will be given to provide advanced notice of schedules for planning purposes.
This position gives a new employee a great opportunity to work closely with roles that touch our patients and will provide great exposure to our organization.
A desire to be in the classroom and professional classroom delivery is required.
How to Apply
Interested and qualified candidate should forward their CVs/Applications to: gileadpail.comharm@gm
Note: Only shortlisted Applicants will be contacted.
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