We’re a leading international bank, with more than a 150-year history in some of the world’s most dynamic markets.
We bank the people and companies driving investment, trade and the creation of wealth across Asia, Africa and the Middle East.
With 1,600 branches and offices in 70 countries, we offer exciting and challenging international career opportunities.
Job Title: Head, Talent Acquisition Nigeria & West Africa (base in Lagos)
Job description
Day-to-day management and oversight of the talent acquisition (TA) operation across the designated jurisdiction, to deliver outstanding customer experience and drive business performance. Responsible for:
Executing senior-level hiring, international moves and end of assignment plans
Managing the team to achieve:
Hiring targets and KPIs (time, cost, quality, governance)
Budget and people objectives
Compliance with regulatory requirements and internal policies, procedures, limits and other controls
Key Roles and Responsibilities
Strategy
Customer experience and relationship management
Provide strategic, consultative advice to senior business stakeholders coaching them to take a future focused perspective to their talent acquisition needs
Translate business objectives and stakeholder needs into talent acquisition plans and approaches:
Fulfil the business’ hiring requirements (including graduate and management associate hiring targets), achieving time, cost, quality and governance KPIs
Increase the profile of TA. Foster strong, credible relationships with internal and external stakeholders (including senior managers in the business, HR, candidates, suppliers, regulators) to achieve desired outcomes:
Senior point of escalation for designated jurisdiction. Exercise sound commercial judgement, responding to and resolving (the root cause of) issues appropriately and promptly
Processes
Product Delivery
Act as the TA risk control owner under the Group’s Risk Management Framework (including relevant Operational Risk Framework ownership for TA risk. Ensure a full understanding of the risk and control environment in area of responsibility
Deliver disciplined adherence to all applicable regulatory requirements and internal policies, procedures, limits and other control requirements. Accountable for delivery of the end-to-end talent acquisition and deployment process across the designated jurisdiction, including (but not limited to):
Monitor and manage third party supplier performance against SLAs, driving performance and resolving issues
Approve exceptions and authorise contracts and international assignment documentation, in line with authority matrices
Accountable for the accuracy, completeness and integrity of data held within talent acquisition systems for designated jurisdiction
People and Talent
Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
Carry out Country Head, TA responsibilities for the cluster, and directly manage (Senior) Talent Acquisition Specialists in smaller countries where there is no Country Head, Talent Acquisition (where applicable)
Build and manage a high performing team / region, managing employee engagement, development, succession and retention day-to-day
Drive and embed a strong performance and risk management culture through inspiring, motivating, and rigorous management discipline
Set clear direction for the team and implement a robust tracking, reporting and escalation framework that includes clear metrics, KPI reporting and analysis, and formal reviews
Qualifications and Skills
Graduate, preferably with a Masters Degree in HR or Business related field
Proven leader with demonstrated strengths and experience in coaching, managing and engaging a team to achieve superior performance
Has held a senior management position in delivering recruitment solutions in a large, international, blue-chip business, with demonstrated success in:
Placing senior-level candidates
Leading end to end Talent Acquisition processes
Building attraction strategies to deliver new hires cost effectively and within budget
Preferred supplier management
Leading change, with strong project management experience
Experience in working across a complex matrix organisation – strong consultative and negotiation skills combined with the proven ability to manage internal stakeholders.
Diversity and Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
How to Apply
Click Here to Apply Online
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