Kranite Nigeria Limited commits itself to becoming an international company and a major supplier and designer architectural hardwares in Nigeria. The company is best sourced for wide range of activities related to Stainless Steel Railings; Aluminum Railings; Burglary Proof; Stone Coated Roof; Office Partitions; Shower Cubicles; Furniture & Fittings.
We are recruiting to fill the vacant position below:
Job Title: Customer Service Officer
Location: Lagos
Roles and Responsibilities
- Manage the internal customer service desk and administer customer satisfaction surveys.
- Prepare daily reports and maintain activity log.
- Receive all incoming calls and redirect calls appropriately, maintaining a call log.
- Provide accurate meeting room status information and communicate accordingly.
- Coordinate the visitor’s management process by receiving and directing visitor’s traffic flow as appropriate.
- Manage requests and enquiries from visitors.
- Receive and coordinate all administrative requests and direct such requests to appropriate channels.
- Manage the internal office environment, ensuring that the look and feel are in line with the brand and service standards.
- Supervises cleaning activities and ensure shift patterns are strictly adhered to.
- Participate in other ad hoc projects as assigned.
- Store inventory management using electronic and physical count techniques (electronic record design to be completed today).
- Replace and/or replenish shortage items in the store.
Person Specification
- Bachelor’s Degree or equivalent in any field.
- Minimum of 2 years’ experience in a front desk management role or general office administration role.
- Great interpersonal skills.
- Great verbal and oral communication skills
- Great organizational skills.
- Great team player.
- Presentable in appearance.
- Friendly disposition and personable.
- Good eye for detail.
- Ability to work under pressure and meet stipulated deadlines
- Ability to multitask.
- Good knowledge of Microsoft Office Suite i.e. Microsoft Outlook, Word, Excel, PowerPoint.
Job Title: Graduate Analyst Program
Location: Lagos
Job Description
Purpose Statement:
- Responsible for financial position to make better business/ investment decisions, as well as monitoring and assessing business performance and determining the matrix for assessment thereof.
- The Graduate Analyst is responsible for processing and evaluating businesses, projects, budgets and other finance-related entities to determine their suitability for investment.
- (S)He must be able to perform financial analysis at a micro and macro level to understand the financial health of the company and offer suitable recommendations.
Key Deliverables:
- Recommend individual investments and collections of investments, which are known as portfolios
- Evaluate current and historical data
- Structure and perform analysis and conduct primary research to uncover insights, identify and validate value creation opportunities for the Group
- Provide analytic and research support for key strategy projects, market, trend, customer, channel and competitive assessments
- Support preparation of senior management and board level communications
- Identify key drivers through structured analysis and conceptual thinking to effectively probe problems and causes; work with Strategy Team & and Businesses to develop solutions
- Present at team and client meetings, and determine the most practical way to drive lasting results based on your insights and analysis
- Conduct valuation analyses and financial assessments
- Supports team goals and assessments
- Provide support in managing strategy development process
- Leverage desktop applications such as Excel, PowerPoint, Access with high proficiency to capture and maximize critical thinking Communicate effectively and persuasively in a business context
Minimum Qualification/Experience
- University degree in any of the following Management Science courses; Economics, Actuarial Science, Statistics, Business Management, Accounting and Finance or any other degree i.e. Candidates with a bias for Business Analysis. (Minimum Second Class Upper).
- Maximum of 2 years of cognate working experience (Post NYSC) in a similar capacity within an organisation
- Certification as a Chartered Financial Analyst (CFA) will be an added advantage.
Knowledge/Skills
- Must be able to communicate fluently in written and oral English.
- Must be able to work in a fast-paced, entrepreneurial & dynamic environment
- Must be able to understand market trends and forecast
- Must be thorough in research finding and methodology
- Must possess a flare for numbers and be business savvy
- Must possess excellent numerical and quantitative skills
- Must be a critical thinker with good judgement and decision making
- Must have excellent presentation skills
- Ability to collect, integrate and analyze information from multiple sources to create a cohesive, fact-based analysis
- Must be MS Word, Excel and Internet Browser proficient
Personality Traits:
- Must be hard working and resourceful
- Must possess the ability to multitask and work under pressure
- Must be a person of high integrity
- Must be a self-starter and a team player with proactive approach to work
Working Relationships:
- Internal: Develop efficient and effective cross-divisional relationships among core teams throughout the company including, Finance Managers, Managing Directors, Executive Directors and the Company Board.
- External: Is expected to develop relationships with financial advisory service firms, consulting firms, tax authorities, treasury houses, Investor Relations etc.
Job Title: Manager of Quality Assurance
Location: Lagos
Job Description
- We are looking for a reliable Manager of Quality Assurance to ensure that all external and internal requirements are met before our product reaches our customers. You will be responsible for inspecting procedures and outputs and identifying mistakes or non-conformity issues.
- An excellent Quality Assurance Manager has eyes like a hawk and solid experience in quality control. The ideal candidate is a reliable and competent professional whose approval will be necessary for the continuation of a business life cycle.
- The goal is to assure the high quality of our operations and services aiming to the long-term success of our business.
Responsibilities
- Devise procedures to inspect and report quality issues
- Monitor all operations that affect quality
- Supervise and guide inspectors, technicians and other staff
- Assure the reliability and consistency of production by checking processes and final output
- Appraise customers’ requirements and make sure they are satisfied
- Report all malfunctions to production executives to ensure immediate action
- Facilitate proactive solutions by collecting and analyzing quality data
- Review current standards and policies
- Keep records of quality reports, statistical reviews and relevant documentation
- Ensure all legal standards are met
- Communicate with external quality assurance officers during on-site inspections
Requirements
- Proven experience as a quality assurance manager or relevant role
- Thorough knowledge of methodologies of quality assurance and standards
- Excellent numerical skills and understanding of data analysis/statistical methods
- Good knowledge of MS Office and databases
- Outstanding communication skills
- Great attention to detail and a results driven approach
- Excellent organizational and leadership abilities
- Reliable and Trustworthy
- B.Sc/BA in Business Administration or relevant field.
- Certification of quality control is a strong advantage (ISO 9000 etc.)
How to Apply
Interested and qualified candidates should send their CV’s to: info@kranite.com.ng
Deadline:28th March, 2017.
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