Customer Care Officer at a Manufacturing Company

W-Holistic Business Solutions – Our client, a reputable Manufacturing company, is recruiting suitably qualified candidates to fill the position below:


Job Title: Customer Care Officer
Location:
 Lagos
Responsibilities
The responsibilities of the ideal candidate will be to: 

  • Attend to customers orders, enquires and complains through answering phone calls, responding to mails, and other social media platforms.
  • Prepare reports by collecting and analysing customers orders, enquiries and complains, and send it through the management reporting system.
  • Occasionally be involved in attending to walk-in customers, and going on errands, as required by the CEO.
  • Contribute to team effort by accomplishing related results as needed.

Minimum Qualification 

  • The candidates should have OND/HND in any field with at least 1 year relevant work experience.
  • The Ideal candidate must be resident in Ogba, Lagos.

Competencies and Skills: 

  • Good Communication Skills (Oral and Writing)
  • Must be able to Listen effectively
  • Must be Humble
  • Must possess phone answering skills
  • Must be Patient
  • Must be competent in the use of Microsoft Office Suit, particularly MS Word and Excel.
  • Ability to write reports.

Salary
20,000 – 25,000 naira.


How to Apply
Interested and qualified candidates should send their CV’s, not more than 2 pages, to: whbsjobcentre@gmail.com


Deadline: 14th April, 2017. 


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