Fresh Recruitment at United Nations World Food Programme June, 2017

Job Title: Administration Associate – G6 

Ref No: 56161
Location: Maiduguri 

Organizational Context

• This job is found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ).
• The Job holders report to a Head of Unit, Chief or Administration Officer. At this level job holders are expected to demonstrate responsibility and initiative to respond independently to queries with only general guidance.
• There is a requirement to use judgment in dealing with unforeseen problems on a daily basis. Job holders have a level of expertise and knowledge to adapt and contribute to the development of systems and processes in order to continually improve the level of support provided.
• Job holders are expected to manage resources and coach and coordinate a team of support staff.

Job Purpose

• To coordinate and provide high quality, client-focused and value-for-money oriented administration services.

Key Accountabilities (not all-inclusive)

• Verify resource requirements in the area of responsibility (WFP facilities, assets, light vehicle fleet, etc.), and assist in the identification of new requirements to facilitate efficiency and cost-effectiveness of operations and services.
• Responsible for provision of services such as facilities management, travel, protocol and light vehicle management related, etc., reporting any discrepancies to the supervisor for consistent and timely delivery of services, to ensure the provision of a safe and comfortable working environment for WFP staff.
• Support the production of various data and compile and prepare reports in order to contribute to the provision of accurate information for informative decision-making and to support the effective and timely management of WFP resources.
• Contribute to planning, monitoring and processing administrative actions related to procurement, finance, human resources, etc., including contracts with external vendors to ensure all data is accurately and timely recorded, processed in WFP corporate systems and any operational issues addressed.
• Adapt and update administrative processes, supporting the implementation of operating procedures, in order to contribute to the continuous improvement of administration services in the area of responsibility.
• Answer a range of queries related to the provision of administrative services in order to support the resolution of daily issues.
• Coordinate the activities of a team of staff working in the area, to ensure individual and team objectives are met in compliance with all relevant regulations, policies, and procedures, and performance plan.
• Provide training and guidance to staff in interpretation of administrative procedures, policies, processes, and use of corporate systems to ensure consistency and efficiency of services provided to all clients.

4Ps Core Organisational Capabilities 
Purpose:

• Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
• Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
• Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
• Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.

People:

• Look for ways to strengthen people’s skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
• Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
• Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
• Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.

Performance:

• Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
• Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
• Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
• Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.

Partnership:

• Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
• Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
• Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
• Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfill the needs of internal and external partners.

Functional Capabilities
Business Support Services & Reporting :

• Applies strong ability to identify country level requirements and develop customer focused solutions and action plans.
• Communicates data-based findings in a highly impactful way that is tailored to the audience.

Internal Controls & Risk Management:

• Utilises understanding of risk management approaches and internal controls to monitor projects and programmes to confirm regulatory compliance, ensure data integrity and ensure client satisfaction.

Resource Management:

• Monitors trends in staffing and resource usage to anticipate and escalate potential issues to programme leaders and key clients.

Specialised Knowledge in Administrative Services:

• Demonstrates a broad or specialist knowledge of administration best practices, techniques and processes, and a good grasp of WFP standards, processes, and infrastructure in area of responsibility; applies this to ensure the provision of efficient and effective administration services.

Customer Focus:

• Monitors and supervises administrative work against the established standards and protocols for service excellence.
• Ensures that customer problems are identified and resolved.

Standard Minimum Qualifications

• Education: Completion of Secondary School Education. A post-secondary qualification in Administration and related field is required.
• Language: Fluency in both oral and written communication in English.
• Experience: At least 6 years of progressive work experience in administration and related fields. Three years of demonstrated sound understanding of WFP administrative operating standards and awareness of international humanitarian development issues through day to day work.

Desired Experience for Entry into the Role:

• Has demonstrated a sound understanding of WFP administrative operating standards and awareness of international humanitarian development issues through day to day work.
• Has provided ad-hoc guidance to new staff members.

Terms and Conditions:

• Female Candidates are encouraged to apply.
• Only shortlisted candidates will be contacted.

Deadline: 20th June, 2017.

How to Apply

Click here to apply online

• This job is found in Headquarters (HQ), Regional Bureaux (RBs) and Country Offices (COs) and Area/Field Offices. Job holders report to Logistics Officer, a Head of Unit, or the designate. At this level, job holders are expected to take responsibility for completion of a range of processes and activities requiring some interpretation of standard guidelines/practices for all assistance modalities for both WFP and logistics common services.
• Job holders are able to recommend a course of action to staff at various levels and may allocate tasks to other support staff.

Job Purpose

• To implement well-defined standard logistics/supply chain processes and activities to enable effective delivery of goods and services for all delivery modalities.

Key Accountabilities (not all-inclusive)
Ensure timely retailer invoice processing for the SCOPE e-voucher CBT, undertaking the following standard processes:

• Checking & forwarding to Finance unit all invoices received from Sub Offices.
• SES created by Sub Office.
• Proforma Invoices signed by the required parties.
• GRN stamps in each invoice.
• Invoices tracked in Invoice Tracking System (ITS)
• Invoices verified and approved in SCOPE
• Record all invoices in the tracking register
• Process & properly file the dispute pro-forma invoices & NFRs, in accordance with the approved Reconciliation and Payment SOP.
• Reconcile the distribution with SCOPE and forward to Finance, who are responsible for the Bank Reconciliation, Report and bring discrepancies immediately to the attention of the Cash Team Leader.
• Assist in the implementation of Supply Chain risk mitigation actions in the approved Risk Matrix as required;
• Attend to Retailer Complaints related to payments
• Feedback issued to the retailer within 24hrs of receiving the complaint.
• Filing the signed complaint form once issue is resolved.
• Monitor POCB consumption in WINGS / updating the tracking tool daily.
• Monitor all the active interventions every FRIDAY MORNING to ensure that settlements have been created. Update Procurement unit on the status of the ‘Downloaded Invoices’.
• Monitor the weekly invoice tracking system and follow up with Finance to ensure that all invoices are reimbursed on time.
• Monitoring the ITS and following up with sub offices to ensure that all ACTIVE and MOVING invoices are processed on time.
• Ensuring that invoices in SCOPE are verified and approved for all interventions under your jurisdiction.
• Any other responsibilities assigned.

4Ps Core Organisational Capabilities
Purpose:

• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
• Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
• Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
• Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People:

• Look for ways to strengthen people’s skills: Trains junior teammates on new skills and capabilities.
• Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
• Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
• Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance:

• Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
• Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
• Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
• Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership:

• Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
• Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
• Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
• Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

Functional Capabilities
Supply Chain Management and Optimization:

• Displays aptitude at monitoring and reporting on supply chain operations to enable teams to efficiently assess the performance and sustainability of current networks.

Planning, Project & Resource Management:

• Supports the planning, forecasting & resource management efforts of own team by collecting data from diverse sources.

Information Management & Reporting:

• Collates accurate and timely information and data to enable informed decision making on reporting within individual unit and consequently the greater humanitarian community.

Market Analysis, Contracting and Operational Execution:

• Ability to collect and collate necessary information to enable WFP to make informed operational decisions.

Warehouse and Inventory Management:

• Demonstrates ability to implement operational warehouse procedures and normative guidance in order to manage WFP’s warehouse, handle inventory effectively through corporate systems, and ensure loss mitigation.

Technical Assistance and Coordination:

• Demonstrates awareness of the importance of technical assistance and coordination with key stakeholders and an ability to carry out logistics activities, respecting individual mandates and programme priorities.

Standard Minimum Qualifications

• Education: University Degree/Diploma in Public or Business Administration, Logistics, Finance, Statistics, Social Sciences or related fields.
• Desired experience: At least 5 years of practical commercial/professional experience in one or more of the transportation and ancillary sectors: port operations, shipping, clearing and forwarding, air operations, large scale road/rail transport, distribution management and logistics finance management.
• Language: Fluency in English (written and spoken).
• MS Office: Good working knowledge of MS Office particularly Excel and Word

Other Specific Job Requirements:

• This section is optional to describe additional responsibilities & knowledge required for the specific job

Desired Experience for Entry into the Role:

• Experience using corporate systems to monitor ongoing shipments, pipeline information, insurance claims, and food stock.
• Experience analysing data (on commodities, funds, etc.) and drafting reports.
• Experience in measuring service providers’ performance against set KPIs.
• Experience in assisting the preparation of contract documentation.
• Experience in providing technical business support in corporate systems.

Terms and Conditions:

• Qualified female candidates are encouraged to apply.

Deadline: 11th June, 2017.

How to Apply


Click here to apply online

Note: Only shortlisted candidates will be contacted at each stage.

• Plan and coordinate all activities relating to the safe execution of aviation operations in accordance with WFP and UN AVSTADS (Aviation Standards).
• Develop and apply appropriate operational risk management process, including corrective actions, to ensure the safety of WFP staff and partners.
• Negotiate and coordinate logistics and administrative support for aviation services in the area of assignment e.g. continuous fuel supply, food and accommodation services, preparation of contracts and supplier payments.
• Conduct regular financial analysis and budget reviews, drawing out insights and recommending actions to senior staff to optimise use of available funds.
• Plan, organise and supervise the work of more junior staff to ensure that tasks are accomplished in a manner consistent with organisational requirements.
• Collaborate with internal counterparts and external partners to align aviation activities with wider UN and WFP programmes and activities to ensure a coherent approach to humanitarian air transportation.
• Review and/or prepare accurate and timely reports to support a WFP-wide view of aviation activities that enables informed decision making and detailed reporting to donor representatives.
• Deliver training to WFP staff and partners to promote safe use of aviation services.
• Follow emergency logistics preparedness practices to ensure WFP is able to quickly provide passenger services, relief supplies and emergency medical and security evacuations at the onset of a crisis.
• Act in an assigned emergency response capacity to meet the required provision of service to the humanitarian community as needed.
• Other duties as required.

Standard Minimum Qualifications
Language:

• Fluency in oral and written English with an intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP’s working languages).

Education:

• Advanced University degree in Aeronautics, Aviation Engineering, Airport Management or other relevant field, or First University degree with additional years of relevant work experience and/or training/courses.
• Commercial Pilot License, Air Traffic Control License or Flight Operations Officer License (or equivalent), Aeronautical Engineer or Maintenance Engineer License

Experience:

• At least 5 years of professional experience in Aviation or related fields.

Desired Experience for Entry into the Role

• Experience in commercial aviation with a specific focus in humanitarian air operations or food aid.
• Experience liaising with country authorities to facilitate air operations.
• Experience establishing methodologies for risk analysis and problem resolution.
• Experience working in a humanitarian emergency situation
• Experience supervising professional staff and reviewing reports produced by staff for accuracy and compliance with quality standards.

Terms and Conditions:

• Selected candidate will be employed on a fixed-term contract with a probationary period of one year and eligible for the Rest and Recuperation (R&R) scheme.
• He/she will be required to travel abroad sometime to remote and difficult locations.

WFP Offer

• WFP offers an attractive compensation and benefits package, including basic salary, post adjustment, relocation entitlement, travel and shipment allowances, 30 days’ annual leave, home leave, an education grant for dependent children, pension plan and medical insurance. For more details please visit icsc.un.org

Deadline: 25th June, 2017.

How to Apply


Click here to apply online

• This job is found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). Job holders may either perform administrative support functions in the front office and report to the Business Support Associate, or provide administrative support to team(s) with the reporting line to the relevant Head of Unit, Chief, or the designate. In cases where these positions support a specific business stream, the reporting line may be to the relevant Head of Unit, Chief, or the designate.
• At this level, work is carried out under minimal supervision. Job holders are expected to produce organised and accurate work, undertaking specific business support activities. They may offer guidance on standard practices to more junior staff in their area of work.

Job Purpose

• To deliver standard business support processes for a specific professional area of work, to facilitate effective service delivery. 

Key Accountabilities (not all-inclusive)

• Gather information with clear direction to support the drafting of documents and preparing reports by other staff.
• Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients.
• Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources.
• Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation.
• Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.
• Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.
• Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.
• Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.
• Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.
• Other post functions as delegated by supervisors / Head of Supply chain.

4Ps Core Organisational Capabilities
Purpose:

• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
• Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
• Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
• Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People:

• Look for ways to strengthen people’s skills: Trains junior teammates on new skills and capabilities.
• Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
• Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
• Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance:

• Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
• Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
• Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
• Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership:

• Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
• Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
• Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
• Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

Standard Minimum Qualifications

• Education: Completion of secondary school education. Post secondary certificate / training in general administrative work and/or logistics.
• Experience: Four or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.

Knowledge & Skills:

• Proficient in the use of office equipment and computer software packages, such as Microsoft Word.
• Knowledge of work routines and methods in order to complete processes under minimal supervision.
• Uses tact and courtesy to give and receive information to a wide range of individuals.
• Ability to identify data discrepancies and rectify problems requiring attention.
• Ability to offer guidance or basic on-the-job training to more junior staff.

Language:

• Fluency in both oral and written communication in English.

Desired experiences for entry into the role:

• Proficient in the use of office equipment and computer software packages, such as Microsoft Word.
• Knowledge of work routines and methods in order to complete processes under minimal supervision.
• Uses tact and courtesy to give and receive information to a wide range of individuals.
• Ability to identify data discrepancies and rectify problems requiring attention.
• Ability to offer guidance or basic on-the-job training to more junior staff.

Terms and Conditions:

• Female candidates are encouraged to apply. 
• Only shortlisted candidates will be contacted.

Deadline: 11th June, 2017.

How to Apply


Click here to apply online

• This job is found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ).
• Job holders typically provide administrative support to team(s) and/or support a specific business stream, and report to the relevant Associate. At this level, work is carried out under close supervision and job holders are expected to produce organised and accurate work.

Job Purpose
To deliver a limited number of routine business support tasks, to ensure that staff are effectively supported.

Key Accountablities (not all-inclusive)

• Collect, sort and disseminate correspondence, reports and other materials, to meet the required demands of staff to time standards.
• Respond to simple routine queries with readily available support by senior staff, and escalate where appropriate, in order to provide a timely and accurate response to enquiries.
• Support the maintenance of office files, documents and records in accordance with established systems and processes, so that information is current and readily available for staff.
• Undertake standard data entry tasks in accordance with defined systems, to ensure information is organised and readily available.
• Assist in creating simple images or information using standardised templates, such as graphs or tables to support the drafting of reports for staff.

Other Post Requirements (details to be determined by Post Managers)

• Perform standardised processes and activities in order to support effective, efficient transport and convoys planning and execution.
• Monitor transport and convoys within a geographical area at load and discharge points, and regularly update corporate systems, in order to record shipment progress, and identify and escalate any issues.
• Raise Purchase Orders and/or verify invoices, following WFP financial processes and procedures, and updating and/or ensuring the corporate systems are updated at all stages, in order to support the planning and settlement of transport.
• Research, collate and present information in standard formats, (e.g. corporate reports, internal performance reviews, supplier reviews), to enable informed decision-making by Logistics Officers, and consistency of information presented to stakeholders.
• Update and maintain relevant databases and records, ensuring that relevant information (regarding contracts, truck movements, payments, pipeline, etc.) is accurate, organised, available for others to access, and supports reporting requirements.
• Support risk mitigation activities by checking and verifying shipment data and/or documents, identifying and highlighting any issues to a Logistics Officer.
• Respond to a variety of queries and requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries.
• Work with internal counterparts to support the alignment of transport activities with wider programmes and effective and coherent Supply Chain arrangements.
• Provide technical inputs to process reviews and improvements in methods and practices used within transport, in order to maximise the efficiency and effectiveness of the service.
• Provide support and/or guidance to other staff, in order to assist them in completing standard tasks to agreed standards and deadlines.

4ps Core Organizational Capabilities
Purpose:

• Understand and communicate the Strategic Objectives: Builds an understanding of WFP’s Strategic Objectives.
• Be a force for positive change: Approaches individual tasks and responsibilities with a positive attitude and demeanor.
• Make the mission inspiring to our team: Understands the impact of WFP activities in beneficiary communities.
• Make our mission visible in everyday actions: Connects individual tasks and responsibilities to unit’s goals and mission.

People:

• Look for ways to strengthen people’s skills: Seeks opportunities to build and enhance individual skills.
• Create an inclusive culture: Demonstrates respect and understanding for diversity and cultural differences.
• Be a coach & provide constructive feedback: Identifies and approaches colleagues or supervisors to serve as coaches.
• Create an “I will”/”We will” spirit: Sets clear goals and measurable targets for own tasks and responsibilities.

Performance:

• Encourage innovation & creative solutions: Assesses own tasks and responsibilities to find ways to be more efficient.
• Focus on getting results: Maintains accurate records of completion times and tasks in own areas of responsibility.
• Make commitments and make good on commitments: Understands responsibilities and the metrics associated with own tasks.
• Be Decisive: Notifies supervisors of dangerous situations or potential issues that may arise while in the field or office.

Partnership:

• Connect and share across WFP units: Understands WFP’s organizational structure, including the purpose and mission of each unit.
• Build strong external partnerships: Supports team in working with colleagues and WFP’s partners in the field toward common goals.
• Be politically agile & adaptable: Maintains a professional and courteous relationship with other WFP employees and partners in the field.
• Be clear about the value WFP brings to partnerships: Understands own team’s contributions in its partnerships with internal and external stakeholders.

Standard Minimum Qualification

• Education: Completion of secondary school education. Post secondary school training / certification in administrative or related functions is required.
• Experience: Two or more years of experience in general administrative work.

Knowledge & Skills:

• Ability to use standard office equipment such as photocopiers and scanners.
• Ability to follow standard business support processes and procedures.
• Knowledge of standard office software packages, e.g. Microsoft word.
• Ability to provide information using courtesy and tact.
• Good attention to details.
• Language: Fluency in both oral and written communication in English.

Other Specific Job Requirement

• This section is optional to describe additional responsibilities & knowledge required for the specific job.

Terms and Condition

• Qualified female candidates are encouraged to apply.

Deadline: 11th June, 2017.

How to Apply


Click here to apply online

• This job is found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). Job holders typically provide administrative support to team(s) and/or support a specific business stream, and report to the relevant Associate.
• At this level, work is carried out under close supervision and job holders are expected to produce organised and accurate work.

Job Purpose

• To deliver a limited number of routine business support tasks, to ensure that staff are effectively supported. 

Key Accountabilities (not all-inclusive)

• Collect, sort and disseminate correspondence, reports and other materials, to meet the required demands of staff to time standards.
• Respond to simple routine queries with readily available support by senior staff, and escalate where appropriate, in order to provide a timely and accurate response to enquiries.
• Support the maintenance of office files, documents and records in accordance with established systems and processes, so that information is current and readily available for staff.
• Undertake standard data entry tasks in accordance with defined systems, to ensure information is organised and readily available.
• Assist in creating simple images or information using standardised templates, such as graphs or tables to support the drafting of reports for staff.
• Other post requirements to be determined by post managers.

Other Specific Job Requirements:

• This section is optional to describe additional responsibilities & knowledge required for the specific job

4Ps Core Organisational Capabilities 
Purpose:

• Understand and communicate the Strategic Objectives: Builds an understanding of WFP’s Strategic Objectives.
• Be a force for positive change: Approaches individual tasks and responsibilities with a positive attitude and demeanor.
• Make the mission inspiring to our team: Understands the impact of WFP activities in beneficiary communities.
• Make our mission visible in everyday actions: Connects individual tasks and responsibilities to unit’s goals and mission.

People:

• Look for ways to strengthen people’s skills: Seeks opportunities to build and enhance individual skills.
• Create an inclusive culture: Demonstrates respect and understanding for diversity and cultural differences.
• Be a coach & provide constructive feedback: Identifies and approaches colleagues or supervisors to serve as coaches.
• Create an “I will”/”We will” spirit: Sets clear goals and measurable targets for own tasks and responsibilities.

Performance:

• Encourage innovation & creative solutions: Assesses own tasks and responsibilities to find ways to be more efficient.
• Focus on getting results: Maintains accurate records of completion times and tasks in own areas of responsibility.
• Make commitments and make good on commitments: Understands responsibilities and the metrics associated with own tasks.
• Be Decisive: Notifies supervisors of dangerous situations or potential issues that may arise while in the field or office.

Partnership:

• Connect and share across WFP units: Understands WFP’s organizational structure, including the purpose and mission of each unit.
• Build strong external partnerships: Supports team in working with colleagues and WFP’s partners in the field toward common goals.
• Be politically agile & adaptable: Maintains a professional and courteous relationship with other WFP employees and partners in the field.
• Be clear about the value WFP brings to partnerships: Understands own team’s contributions in its partnerships with internal and external stakeholders.

Ethics and Compliance:

• Maintains accurate records of activities in line with compliance standards to increase ease of response to basic audit queries.

Standard Minimum Qualifications

• Education: Completion of secondary school education.
• Experience: Two or more years of experience in general administrative work.

Knowledge & Skills:

• Ability to use standard office equipment such as photocopiers and scanners.
• Ability to follow standard business support processes and procedures.
• Knowledge of standard office software packages, e.g. Microsoft word.
• Ability to provide information using courtesy and tact.
• Good attention to details.
• Language: Fluency in both oral and written communication in the English language.

Desired Experience for Entry into the Role:

• Ability to use standard office equipment such as photocopiers and scanners.
• Ability to follow standard business support processes and procedures.
• Knowledge of standard office software packages, e.g. Microsoft word.
• Ability to provide information using courtesy and tact.
• Good attention to details.

Terms and Conditions:

• Qualified female candidates are encouraged to apply.
• Only shortlisted applicants will be contacted.

Deadline: 11th June, 2017.

How to Apply


Click here to apply online

• This job is found in Headquarters (HQ), Regional Bureaux (RBs) or Country Offices (COs) and job holders report to a more senior Programme Policy Officer.
• Job holders are likely to be working under the close support and guidance of a more experienced professional staff member receiving guidance and regular feedback on work performed.
• They are typically involved in programme or policy activities or similar nature and analytical work of limited complexity.

Job Purpose

• To provide support to policy and programme activities that effectively meet food assistance needs.

Key Accountabilities (not all-inclusive)

• Contribute towards the development of a limited number of projects, plans and processes, ensuring alignment with wider programme policies and guidance.
• Provide project management support to specific and defined programmes and projects of small to moderate size that are relatively straight forward in nature, ensuring a coordinated approach with wider programmes that complies with WFP standards and procedures.
• Follow data gathering and monitoring systems ensuring that rigorous quality standards are maintained.
• Research and analyse policy and operational issues to support senior colleagues in the development of policies, programmes and activities.
• Contribute to the preparation of accurate and timely reporting on programmes and activities that enable informed decision making and consistency of information presented to stakeholders.
• Liaise with internal counterparts to ensure effective collaboration, monitor ongoing projects.
• Support the identification, development and management of potential partnerships to collaborative working leading to improved food assistance packages.
• Support the capacity building of WFP staff, partners and national government to prepare for and respond to food assistance needs, e.g. through project management support of learning initiatives.
• Provide guidance to support staff, acting as a point of referral and assisting them with analysis and queries.
• Other as required.

4Ps Core Organizational Capabilities
Purpose:

• Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
• Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
• Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
• Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.

People:

• Look for ways to strengthen people’s skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
• Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
• Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
• Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.

Performance:

• Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
• Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
• Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
• Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.

Partnership:

• Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
• Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
• Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
• Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.

Standard Minimum QualificationsEducation:

• Advanced University Degree in International Affairs, Economics, Nutrition/Health, Agriculture, Environmental Science, Social Sciences or other field relevant to international development assistance, or First University Degree with additional years of related work experience and/or trainings/courses.

Language:

• Fluency (level C) in English language.

Functional Capabilities
Programme Lifecycle & Food Assistance:   

• Demonstrates ability to identify key variables and contextual factors that affect food assistance problems and programmes throughout the lifecycle to inform quality programme design or re-design.

Transfer Modalities (Food, Cash, Voucher):

• Demonstrates ability to analyse and consolidate quantitative and qualitative information from different sources (e.g., market studies) to inform transfer modality selection and programme development.

Broad Knowledge of Specialized areas (i.e. Nutrition, VAM, etc.):

• Demonstrates the ability to interpret basic data in the context of WFP specialised fields to contribute to technical programme design, implementation and monitoring.

Emergency Programming:

• Displays capacity to provide inputs into the development, implementation and realignment of high quality emergency programmes.

Strategic Policy Engagement w/ Government:

• Develops thorough recommendations using multiple inputs (e.g., government counsel, research, own experience) to strengthen national or subnational entities and government owned food and nutrition security programmes.

Other Specific Job Requirements:

• This section is optional to describe additional responsibilities & knowledge required for the specific job.

Desired Experiences for Entry into the Role

• Experience in implementing technical programs (i.e. nutrition, etc.).
• Experience in implementing programmes and provided input into designing operations.
• Experience in providing input into policy discussions and decisions.

Terms and Conditions

• Only Nigerian nationals are eligible to apply for this position.  Qualified females candidates are encouraged to apply.

Deadline: 15th June, 2017.

How to Apply


Click here to apply online

• This job is found in Headquarters (HQ), Regional Bureaux (RBs) and Country Offices (COs) and Area/Field Offices. Job holders report to Logistics Officer, a Head of Unit,  or the designate. At this level, job holders are expected to take responsibility for completion of a range of processes and activities requiring some interpretation of standard guidelines/practices for all assistance modalities for both WFP and logistics common services.
• Job holders are able to recommend a course of action to staff at various levels and may allocate tasks to other support staff.

Job Purpose

• To implement well-defined standard logistics/supply chain processes and activities to enable effective delivery of goods and services for all delivery modalities.

Key Accountabilities (not all-inclusive)

• Provide support to logistics operations and activities, following standard processes and facilitating, directly or indirectly, the effective delivery of food assistance to beneficiaries.
• Support timely ordering and delivery of commodities and supplies to authorised partners and destinations.
• Support management of logistics vendors’ contracting activities including performance monitoring and measurement.
• Respond to a variety of technical queries/requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries with a high standard of client service mind-set.
• Contribute to budget preparation, monitoring and revision for all delivery modalities, ensuring adherence to relevant procedures and in compliance with corporate standards.
• Assist in monitoring inventory management processes to track trends and account for the inventory status from source to beneficiary.
• Assist in management of commodity accounting data quality and integrity.
• Support operational pipeline analyses, assessments and operational planning for all delivery modalities.
• Process documentation for execution of logistics operations (e.g. customs clearance, invoice verification), take appropriate actions to resolve operational issues escalating various issues to the supervisor.
• Collect and compile data, produce and/or contribute to reports (e.g. CCTI, SPRs, financial closure, physical inventory, transport performance) and ensure information accuracy in corporate systems in support to informed decision-making.
• Liaise with internal and limited number of external stakeholders to support efficient logistics operations management.
• Provide guidance to other support staff, in order to assist them in completing standard tasks to agreed standards and deadlines.
• Other Post requirements (details to be determined by hiring manager).

4Ps Core Organazational Capabilities
Purpose:

• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
• Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
• Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
• Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People:

• Look for ways to strengthen people’s skills: Trains junior teammates on new skills and capabilities.
• Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
• Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
• Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance:

• Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
• Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
• Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
• Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership:

• Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
• Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
• Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
• Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

Functional Capabilities
Supply Chain Management and Optimization:   

• Displays aptitude at monitoring and reporting on supply chain operations to enable teams to efficiently assess the performance and sustainability of current networks.

Planning, Project & Resource Management:   

• Supports the planning, forecasting & resource management efforts of own team by collecting data from diverse sources.

Information Management & Reporting:    

• Collates accurate and timely information and data to enable informed decision making on reporting within individual unit and consequently the greater humanitarian community.

Market Analysis, Contracting and Operational Execution:    

• Ability to collect and collate necessary information to enable WFP to make informed operational decisions.

Warehouse and Inventory Management:   

• Demonstrates ability to implement operational warehouse procedures and normative guidance in order to manage WFP’s warehouse, handle inventory effectively through corporate systems, and ensure loss mitigation.

Technical Assistance and Coordination:

• Demonstrates awareness of the importance of technical assistance and coordination with key stakeholders and an ability to carry out logistics activities, respecting individual mandates and programme priorities.

Standard Minimum Qualifications

• Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.
• Language: Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.
• Experience: At least 5 years experience in Logistics, Administration or other related field.

Desired Experiences for Entry into the Role: 

• Experience using corporate systems to monitor ongoing shipments, pipeline information, insurance claims, and food stock.
• Experience analysing data (on commodities, funds, etc.) and drafting reports.
• Experience in measuring service providers’ performance against set KPIs.
• Experience in assisting the preparation of contract documentation.
• Experience in providing technical business support in corporate systems.

Terms and Conditions

• Qualified female candidates are encouraged to apply.
• Only shortlisted applicants will be contacted.

Deadline: 11th June, 2017. 

How to Apply


Click here to apply online