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New Vacancy at School Kits Limited for Client Service Officers

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School Kits Limited is a leading professional school outfitting firm and a one-stop shop for a wide range of requirements for students from pre-school age through the secondary (High) school age. School Kits Limited commenced business in 2000 and has experienced significant growth for the 
years becoming a credible brand within the school supply industry in Nigeria.
We are recruiting to fill the vacant position of:


Job Title: Client Service Officer
Location:
 Abuja
Job Type: Permanent
Sectors: Education, Retail
Reporting Line: The employee reports to the Store Manager and Retail Coordinator
Job Description
Job Details: 

  • Attend to clients’ inquiries and complaints. Provide client support services in accurate and timely fashion
  • Ability to Cross sell and up sell
  • Maintain high level of professionalism and competence in every client interaction
  • Work in compliance with company policies and procedures
  • Present and portray a positive image of the organization, its products and services to clients
  • Give regular and timely updates on stock level to the store manager
  • Recommend potential products or services to the store manager by collecting customer information
  • Familiarization with organization’s products and advise customers on its availability
  • Build positive and productive relationship with clients
  • Keep records of sales proceeds at the end of the day
  • Work together as a team with other colleagues.
  • Carry out tasks as assigned by the store manager


Required Skills: 

  • Customer Service: Minimum of 2 years experience
  • Sales and Marketing experience is also an added advantage.


Candidate Requirements 

  • Minimum qualification HND/B.Sc in Social Sciences and Humanities
  • Excellent People and Communication skills
  • Responsible and committed to task assigned to handle
  • Ability to blend into a new environment and work with people of different ethnicity
  • Ability to work under pressure especially during the peak period
  • Punctual
  • Attentive to details
  • Courteous
  • Ability to Cross Sell and Up-sell
  • Experience in Retail/ Education sector
  • Proficiency in Microsoft packages
  • Experience in Customer service especially in a one-on-one interaction
  • Fast learner
  • Certification in Customer Service would be an added advantage
  • Resides in Abuja

Remuneration
N50 000 – N60 000 Per Month (Negotiable).
Other Benefits: 

  • Medical Aid, Training


How to Apply

Interested and qualified candidates should send their CV’s to: careers@schoolkitsng.com




Deadline: 9th June, 2017.

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