Ongoing Recruitment at Deloitte Nigeria June, 2017

Reference Number: DFI010
Location: Any City, Nigeria

Job Summary

• To develop and implement the systems and infrastructure required to support the growth and future of the institution

Duties and Responsibilities

• Ensures the effective and efficient management and operations in accordance with the values and strategic direction of the institution
• Provides expert advice and support to the Executive team in the financial monitoring, planning, forecasting, budgeting and analysis of the various business service units within the institution
• Manages, monitors and report on the institution’s compliance with all statutory, funding, grant, contractual & legislative obligations
• Participates in the development, implementation & review of the institution’s strategic and operational business plans
• Develops, implements & administers effective administrative, financial & operational policies, procedures and guidelines in consultation with the Executive Team
• Plans, manages and develops the institution’s financial, regulatory, legislative, administration, human resource and information technology (IT) functions in an efficient and effective manner
• Develops new and or revised services in areas of responsibility as required
• Leads, manages and develops staff and contractors to ensure the efficient & effective operation of Corporate Services and the provision of timely & accurate information
• Creates a high performance culture by collaborating with management and employees to establish a positive work environment
• Develops and maintains relationships with key stakeholders, including within government, NGOs, community and corporate sectors
• Collaborates with the Board and Executives, Federal and State Government agencies, Local Government, the community and private sectors, to implement the Business Plan
• Attends and participates in meetings of the Executive, Board, Board Committees, and internal & external committees as necessary
• Undertakes the day-to-day operational tasks for Corporate Services
• Ensures operating expenditure is within approved guidelines
• Provides monthly reports on areas of responsibility to the Executive Officer and other reports as required
• Prepares and submits communications and marketing information for Corporate Services
• Identifies funding opportunities and assist with the development of submissions in consultation with the Executive team
• Ensures compliance with the institution’s policies & procedures and undertake other duties as required by the Executive Officer
• Develops, implements & administers effective financial & administration management systems & infrastructure
• Oversees the preparation of the institution’s financial projections, budgets and reports and administer all financial accounts
• Provides financial advice, support and guidance to the Board, Executive team & other business units as required
• Provides assistance to the Executive Officer & Board in ensuring that financial policies, systems, and processes promote and protect the financial position of the organisation
• Prepares all payments for approval by key signatories on accounts
• Prepares and processes payroll, salary, taxation, etc. ensuring compliance with relevant legislation and current professional accounting practice
• Prepares and monitors cash flow projections for multiple projects
• Undertakes timely and accurate processing of day-to-day financial transactions, including the reconciliation and payment of creditors and the reconciliation and maintenance of debtors
• Ensures financial records are consistently backed up and stored adequately
• Prepares relevant financial reports for external funding bodies and provide monthly financial reports and other reports as required
• Ensures the effective financial management (integrity of accounting, budgeting, financial reporting and forecasting, balance sheet & cash flow) of the institution
• Provides assistance to the Executive Officer to ensure compliance with statutory, funding, contractual and legislated obligations relating to the operations of the institution
• Ensures Board and organisational compliance with the relevant laws and regulations
• Prepares organisational documents as needed for legal and financial compliance matters
• Conducts research and analysis of the institution’s operations in relation to risk management and compliance with Work, Health & Safety legislation
• Develops, reviews and administers all business contracts and liaise with external contractors as required
• Participates in the development and implementation of human resource strategies in line with current and future goals and objectives
• Provides advice on all aspects of human resource management including employee and organisational development
• Participates in the development and administration of employment contracts and job descriptions and ensure all aspects of the institution’s human resource and industrial relations functions are compliant with the Nigerian labour law and other applicable legislation
• Ensures that recruitment, performance reviews and management processes are undertaken in accordance with the institution’s values
• Builds organizational capability and effectiveness through driving integral strategies and practices covering all facets of human resources; including but not limited to talent acquisition, training and development, employee relations, compensation, benefits and performance management
• Develops and implements policies, procedures and practices in keeping with current industry best practices and compliant with all applicable laws and regulations
• Oversees adequate management of the information technology function including data security, back up, technology upgrades & implementation in consultation with designated external contractors
• Provides related expert advisory and consultative support services to employees at all levels of the organization, including executive, management, and frontline staff
• Provides assistance to the management and employees in the interpretation and application of human resources policies, practices and guidelines

Required qualifications

• A Bachelor’s Degree in the Arts / Law / Humanities /Social Sciences/ Management Sciences
• A Master’s Degree in Administration, business, management or any related field
• Membership of the Institute of Chartered Secretaries & Administrators, Nigerian Bar Association or any related certification in management
• Minimum of 15 years working experience in secretarial/ legal capacity role is required of which at least 8 should be at managerial level

Skills and experience:

• Understanding of financial processes and procedures
• Demonstrated knowledge of the financial industry
• Understanding of legal and secretarial practices
• Knowledge of relationship/stakeholder value and management practices
• Knowledge of conflict management
• Demonstrates expertise in resource management and quality assurance
• Excellent analytical skills
• Ability to identify key organizational issues.

How to Apply

• To ensure continuous improvement of systems and processes that underpin consumer lending offer, such as underwriting, loan administration, collections and treasury.
• To ensure consistent application of a credit policy, periodic credit reviews of customers ,and the assessment of the creditworthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses

Duties and Responsibilities

• Ensures adequate outlining of process flows, definition of operating rules and policies, assigning of operational roles and responsibilities, integration of manual operations with systems and defining performance metrics.
• Ensures adequate management of credit processes and oversees a wide range of operational activities alongside managing customer relationships. These include but are not limited to: performing credit analysis, establishing direct communication channels with applicants and borrowers, issuing loan agreements, applying payments to individual accounts, identifying delinquent accounts, taking direct collections action, issuing monthly statements, addressing customer claims, etc.
• Ensures standardization of the manual authorizations process as it relates to credit
• Ensure that credit reviews and requests are dealt with scientifically and timeously
• Identifies, drafts, develops and implements operational processes, policies and guidelines as it relates to credit
• Analyzes the performance of existing clients loans and products
• Ensures development of credit risk management strategies, maintenance of the credit policy and recommend changes in the credit policy / directory
• Oversees the acceptance or rejection of credit recommendations and ensure adequate monitoring of credit grants and updates
• Ensures awareness of best practice methods and trends, conduct prompt investigation of customer credit applications and make appropriate recommendations when required
• Prepares monthly reporting on financial performance to the Management / Board of Directors

Required qualifications

• A bachelor’s degree in Economics, Business Administration, Banking and Finance, Accounting, Finance and Administration or any related field
• A Master’s Degree in business or development finance related field or management is an added advantage
• Membership of a professional business related institute such as ICAN, CIMA, ACA, CIBN etc. is required
• Minimum of 8 years working experience in a financial institution /development agency is required of which at least 4 should be at managerial level.

Skills and Experience:

• Good working knowledge of financial procedures and applications
• Understanding of banking practice and related policy issues, their implications and applications
• Knowledge of credit operations and management
• Expertise in formulation and implementation of credit policies and regulations
• Expertise in credit administration/ supervision
• Excellent analytical skills.

How to Apply

• To ensure development, positive positioning, and consistent management the institution’s professional image and reputation. Communicate key messages to defined target audiences towards the establishment of goodwill and understanding between the industry and its stakeholders.

Duties and Responsibilities

• Coordinates the preparation of speeches, briefing notes, and media articles for the institution
• Directs consistent roll-out of information on all corporate-wide employee communication vehicles
• Strengthens employee understanding of the institution’s vision, strategy, goals and values by overseeing the development of consistent, effective internal communication programmes
• Leads the creation, editorial planning, content development, layout and production of internal newsletters and internal portal (intranet)
• Approves all content published on the institution’s website, intranet and notice boards
• Ensures the provision of requisite information to the media personnel and the general public
• Ensures adequate monitoring and analysis of media coverage of activities of the institution, the financial services industry and the socio-economic environment in general and make recommendations as appropriate
• Ensures timely and adequate information dissemination to the public through the media
• Facilitates press briefings and interviews for the Executives when necessary
• Oversees all event planning for the Group including organizing and coordinating sponsorship activities
• Ensures coordination of the institution’s Corporate Social Responsibility activities
• Coordinates the research and development of news releases, articles, editorials, publications and other written communications products
• Ensures the evaluation and measurement of the effectiveness of communications programmes
• Coordinates events management in the institution
• Advises and counsels senior management on  communication issues and opportunities
• Oversees the development of comprehensive communications strategies that support the overall strategic direction of the institution
• Leads the development of communications risk mitigation plans, including crisis communications preparedness and planning, as well as proactive support for utility operations
• Ensures review and approval of communication contents regularly
• Oversees all Public relations efforts and manage external vendors and consultants
• Define, recommend, implement and maintain adequate above and below the line advertising though the media, outdoor advertising, radio, television, etc.
• Oversees the development of metrics to evaluate efforts and verify results including social listening and predictive communications metrics
• Reviews reports of evaluation and measurement of the effectiveness of communication programmes
• Ensures definition and implementation of customer acquisition and retention programmes
• Oversee all research activities for the institution including Customer satisfaction surveys

Required Qualifications

• A bachelor’s degree in Arts, Humanities, Social Sciences, Mass Communication, Journalism, Management sciences or any related field
• A Master’s or post graduate degree in Mass Communication, Journalism or any related field is required
• Professional qualification in Personnel Management/ Public Relations is an added advantage
• Minimum of 8 years working experience in Corporate Communications related role is required, of which at least 4 years at managerial level

Skills and Experience:

• Financial services industry Knowledge
• Excellent knowledge of the Bank’s strategic mandates
• Knowledge of latest trends and practices in corporate communication
• Knowledge of Media systems and structures, branding and public relations
• Understanding of the global media environment and application
• Knowledge of crisis and people management
• Expertise in communication processes and methodologies
• Demonstrated expertise in change management
• Excellent written and oral communication
• Demonstrates expertise in Information Management
• Expertise in Research, data gathering and analysis methods
• Proficiency in personal productivity tools such as Microsoft Word, Excel, PowerPoint, etc.

How to Apply

• To direct and control the provision of effective legal services to the institution and ensure the highest quality of legal and compliance advice is provided to the institution in the most efficient manner.
• Provide assistance to the Board of Directors in the daily business activities by performing all types of secretarial activities.

Duties and Responsibilities

• Serves as an advisor to the Chief Executive Officer and Board of Directors on all matters relating to company law and corporate governance
• Provide accurate and timely advice on all legal and regulatory matters of the institution and support in legal and compliance related matters
• Provides assistance to the business in ensuring compliance with all various legal requirements
• Assists with ensuring that the institution meets its legal responsibilities under the Nigerian Laws and Regulations
• Manages the relationship with external legal firms and practitioners, as required
• Ensures transfer of files to external lawyers, in coordination with the Chief Executive Officer, and monitor performance
• Reviews and proposes updates to the institution’s documents as needed
• Ensures proper legal consultations are provided to departments / units
• Conducts meetings with clients and concerned parties to discuss related legal matters
• Conducts review of texts of standard contracts, agreements, legal correspondence and forms as well as analysis of formal complaints against the institution and advice on measures of action
• Ensures the registration of agreements before submitting to ministries, governmental departments and administrations
• Represents the institution in ensuring the efficient handling and winning resolution of all negotiations and disputes
• Prepares relevant periodic reports related to the department functions as and when requested by Executive Management
• Ensures the proper filing of the department files
• Ensures the smooth running of the Board’s and Board Committees’ activities
• Acts as a primary point of contact and source of information, advice, and guidance for directors regarding the institution’s activities, in order to support the decision making process
• Prepares communication letters upon arranging with the Chairman as the need arise, and handles the required communication to schedule/call for Board meetings
• Prepares information packages that need to be circulated to the Board members upon Board meetings, or to shareholders upon General Assembly meetings
• Attends Board meetings, prepares minutes of meeting and ensures prompt and timely circulation of the minutes to all Board members
• Documents and follows up on the issues requiring Board action as raised in subsequent Board meetings and recorded on the related meeting action sheet
• Ensures circulation of Board decisions to the concerned parties
• Coordinates with the concerned departments, especially the Finance & Administration Department and Legal & Compliance Department, regarding Board decisions that necessitate legal compliance and regulatory procedures

Required Qualifications

• A Bachelor’s degree in Law
• Possession of a Post graduate qualification (i.e. LLM) is required
• Membership of the Nigerian Bar Association is required
• Minimum of 15years working experience in a financial regulatory environment is required, of which at least 8 years post call cognate experience at managerial level

Skills and Experience:

• Deep understanding of legal issues, including governance and legal compliance
• Deep understanding of Budget and cost management
• Understanding of the financial services industry
• In-depth knowledge of customer service principles and practices
• Knowledge of conflict management
• Advanced knowledge of Administrative laws
• Deep understanding of ethical rules and laws
• Excellent research and report writing skills
• Excellent analytical skills

How to Apply