Info Desk Officer at Inland Containers Nigeria Limited

Inland Containers Nigeria Limited, is a fully indigenous organization incorporated in February, 1980 to provide Port Services to the hinterland shipping communities in the country. The Company was born out of necessity and packaged as a veritable intervention facilitator to assist the rapid industrialization and development of the hinterland.

We are recruiting to fill the position of:

Job Title: Info Desk Officer

Location: Lagos

Qualifications

  • Minimum of OND in Mass Communications, English, Arts or any relevant disciplines
  • Technology certification in Database Management
  • Minimum of 3 years experience in similar role


Job Description

  • Monitors the expected time of container arrival (ETA)
  • Updates and maintains databases such as mailing lists, contact lists and client information
  • Provides excellent service to customers both in person and over the phone
  • Converses with customers to obtain accurate container information and providing feedback on the position of containers when requested
  • Forwards customer feedback/compliants to Operations Manager for appropriate follow up and resolution
  • Follows up to ensure proper documentation of all container information and positions
  • Prepares report (daily,weekly,monthly,quarterly and annually) on all container information





Deadline: 24th October, 2017. 

How to Apply
Interested and qualified candidates should urgently send their CV’s to: recruitment@inlandcontainers.net


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