General IT and Telecoms

Office Experience Associate at Softcom Limited

Softcom is a group of professionals whose overarching goal is to add value. For 3 years, we have supported organisations in their quest for impact and growth using Technology. 

We are recruiting to fill the vacant position below:

Job Title: Office Experience Associate
Location: Lagos

Job Description

  • As the Office Experience Executive, your primary role is to maintain the multiple day-to-day services within the office. Become familiar with the staff and remain personable with the team to support the daily operations, including vendor management.
  • You will start the day resetting all conference rooms, organizing/aligning equipment, stocking, maintaining cleanliness of the office work space, and common areas.
  • Ensure proper working condition and completing the reset/restart of each day in accordance with set standards.
  • You will perform regular walkthroughs of the space to ensure all items are in full compliance with facility standards, be observant for non-compliant issues, and report issues to the appropriate office.


  • B.Sc./HND in Business Administration, Accounting, Human Resource Management, International Relations, or related field preferred
  • Three (3) years previous experience in an office management or similar position.


  • Strong verbal and written communication skills, both online and in person
  • Detail and goal-oriented
  • Adapt quickly to fast paced environment
  • Strong organization skills with a problem-solving attitude
  • Ability to follow through on projects
  • Self-motivated, goal-oriented and problem solver with an action-oriented approach
  • Experience with office management software like MS Office (MS Excel and MS Word, specifically)
  • Great attention to detail

Essential Duties and Responsibilities

  • Serving as the point person for office experience duties including: maintenance, mailing, supplies, equipment, bills,errands, shopping
  • Creating systems to ensure the office runs well and effectively
  • Be the go-to point person and internal resource for special event planning
  • Scheduling meetings and appointments
  • Coordinating meeting schedule for all meeting rooms
  • Organizing the office layout
  • Managing the front desk, greet guests and assist candidates
  • Completing daily walkthroughs of the office to ensure everything is neat and tidy
  • Partnering with HR to update and maintain office policies as necessary
  • Organizing office operations and procedures
  • Coordinating with IT department on all office equipment
  • Providing general support to visitors
  • Assisting in the onboarding process for new hires
  • Addressing employees queries regarding office management issues (e.g. stationery, Hardware and travel and accommodation arrangements)
  • Liaising with facility management vendors, including cleaning, catering and security services
  • Planning in-house or off-site activities, like parties, celebrations and conferences
  • Working directly with Admin Associate
  • Troubleshooting video conferencing system as required
  • Maintaining kitchen cleanliness on a daily basis
  • Performing conference room and common area compliance audits throughout the work day
  • Assisting with auditing furnitures and ensuring all equipments are functioning properly

Deadline: 16th November, 2017.

How to Apply

Click here to apply online

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