Quadrant Network Services Ltd Recruitment for Personal Assistant and Marketing Officer – eRecruiter

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Our client Quadrant Network Services Ltd: We are a leading global investment management firm that provides a wide range of cross 
industry services to a diversified client base.
Job Title: Personal Assistant (PA)

Primary Objective of the Role: 
The role holder will perform a wide variety of detailed administrative and executive support of daily operational functions to the CEO, assisting with responsibilities to the management team and team members
Key Areas of Responsibilities:
  • Organize and maintain diaries, screen phone calls, inquiries & requests
  • Plan and maintain office systems, to include data management and filing
  • Take, transcribe and produce minute of meetings
  • Responsible for keeping all corporate documents for the CEO
  • Coordinate calendars, schedule meetings & ensure notice goes out to all attendees.
  • Manage emails correspondence, tracking important reports from management team to the CEO
  • Provide administrative support of daily business operational functions
  • Plan and organize personal and confidential tasks
  • Coordinate and assist all levels of staff
  • Streamline processes for improved efficiency
Requirements
Educational Qualifications:
  • Bachelor’s Degree in related area (Second Class Upper Minimum).
Relevant Experience:
  • Minimum of 2 years PA/Secretarial experience (Post NYSC).
Other requirements

  • Good computer skills, speed and accuracy essential (MS Office, Excel, PowerPoint) 
  • Meticulous attention to detail
  • Excellent verbal and written communication is necessary
  • Ability to handle multiple tasks simultaneously and prioritize work assignments
  • Outstanding problem solving skills
  • Critical thinking skills and the ability to make independent decisions & exercise good judgment
  • Eager to take initiative and assist wherever needed
  • Preferably Female

How to Apply

Job Title: Marketing Officer
Primary Objective of the Role:
  • To drive the sales of company’s product and services.
  • To support the organisation’s marketing activities and campaigns.
  • To contribute to the process of adding value to the business.
  • To strive towards targets achievement.
Key Areas of Responsibilities:
  • Sales and Marketing
  • Product Awareness/Promotion
  • Customer Relationship
Duties and Responsibilities:
Sales and Marketing
  • Support the Head of Marketing in the planning and implementation of marketing strategies.
  • Contribute to the achievement of the department’s goals and target.
  • Organise and attend marketing activities, exhibitions or PR events to raise brand awareness.
  • Support the marketing manager in overseeing the department’s operations
  • Support the planning and attend  marketing activities or PR events to raise brand awareness.
  • Contribute to the planning of advertising and promotional campaigns for products or services on a variety of media i.e. social, print etc.
  • Prepare content for the publication of marketing material and distribute to the target market.
Product Awareness/Promotion
  • Participate in marketing company’s products to potential customers
  • Contribute to the promotion of the company’s products and services such as Cryptocurrency, Swissgolden and Binary Options Trading to enhance product awareness.
  • Follow up on the opening of new client accounts and process necessary documentations
  • Maintain detailed knowledge of the company’s product and services.
Customer Relationship
  • Provide assistance to customers through face to face contact, live chat, telephone or email correspondence.
  • Adequately handle clients’ complaints and provide resolutions.
  • Work with the Customer Service Team to ensure the Know Your Customers (KYC) procedures are adhered to.
  • Provide assistance to customers through face to face contact, live chat, telephone or email correspondence.
  • Build and foster a sustainable customer relationship with new and existing clients to enhance customer retention.
  • Discuss assigned client’s account with them, answer questions or arrange meetings as necessary.
  • Attend to and provide answers to customers on investment options enquiries and queries through face to face contact, email or phone.
  • Follow up on client requests such as payments, withdrawals, status, documentations.
  • Access customers’ details on the system to provide requested information.
  • Perform other duties as assigned from time to time.
Key Performance Indicators:
  • Individual target achievement.
  • Increase in sales revenue growth
  • Number of positive leads
  • Return on investment on marketing cost – advertisement, promotions, running cost.
  • Rate of customer withdrawal or termination of investment.
  • Cost per customer acquisition
  • Prompt response time to client request
  • Professional detailing of products and services to satisfy the customer.
Requirements
Educational Qualifications:
  • Bachelor’s Degree in Marketing, Management, Business Administration, Arts, Finance or other relevant fields of study.
Relevant Experience:
  • A minimum of 2 – 4 years relevant experience in a marketing or sales role. Previous experience in a financial or investment institution is an added advantage.
Professional Qualifications:
  • Professional Certification in Marketing, Management, Administration, NIMN or any equivalent certification.


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