Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
We are recruiting to fill the following positions below:
Job Title: Business Development Executive – SIPML
Job ID: 28412
Location: Lagos Island, Lagos
Job Sector: Financial Services
Job Purpose
The Relationship Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management.
Job ID: 28412
Location: Lagos Island, Lagos
Job Sector: Financial Services
Job Purpose
The Relationship Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management.
Responsible for ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.
Key Responsibilities/Accountabilities
- Achieve and surpass assigned monthly RSA pin target
- Achieve and surpass assigned monthly/yearly contribution target
- Achieve and surpass assigned new employers targets
- Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
- Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
- Identify, initiate and convert leads for SIPML.
- Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
- Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
- Make physical / telephone calls / e-mails to clients for customer interactions
- Educate and enlighten employees and their employers about the dynamics of the Pension industry
- Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company
- Ensure adherence to code of ethics and all other related guidelines
- Ensure smooth internal & external stakeholder management
Internal Relationships:
- Maintain close contact with all internal stakeholders within Wealth – Benefit Administration, Administration, Contribution & Collections, Investment Management, Information Technology, Client Services, Client Experience, SIIB, SIAML, SITL and across all segments
External Relationships:
- Liaise with Regulator on product development
Preferred Qualification and Experience
- Minimum of a First degree in General Social Science/Marketing
- A relevant Master’s degree or professional qualifications will be an added advantage
- Minimum of 3 years sales experience with exposure in sales and relationship management
Knowledge/Technical Skills/Expertise:
- Effective Business Communication – The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes..
- Presentation Skills – The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.
- Brand Management – The ability to use marketing techniques to increase the perceived value of the organisation over time and build customer loyalty through positive brand awareness.
- Compliance – The ability to interpret regulations and laws that apply to the business and to provide information to business on how to comply e.g. Pension Reform Acts 2014.
- Focusing attention and efforts on understanding customers (or customer segments) and proactively addressing different customer/client needs. Makes organisational changes or innovates when needed to address customer/client needs.
Deadline 17th November, 2017.
Job Title: Business Development Executive – SIPML (South – South)
Job ID: 28413
Locations: Port-Harcourt & Uyo
Job Purpose
Job ID: 28413
Locations: Port-Harcourt & Uyo
Job Purpose
- The Relationship Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management.
- Responsible for ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.
Key Responsibilities/Accountabilities
- Achieve and surpass assigned monthly RSA pin target
- Achieve and surpass assigned monthly/yearly contribution target
- Achieve and surpass assigned new employers targets
- Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
- Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
- Identify, initiate and convert leads for SIPML.
- Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
- Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
- Make physical / telephone calls / e-mails to clients for customer interactions
- Educate and enlighten employees and their employers about the dynamics of the Pension industry
- Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company
- Ensure adherence to code of ethics and all other related guidelines
- Ensure smooth internal & external stakeholder management
Internal Relationships:
- Maintain close contact with all internal stakeholders within Wealth – Benefit Administration, Administration, Contribution & Collections, Investment Management, Information Technology, Client Services, Client Experience, SIIB, SIAML, SITL and across all segments
External Relationships:
- Liaise with Regulator on product development
Preferred Qualification and Experience
- Minimum of a first degree in General Social Science/Marketing
- A relevant Masters degree or professional qualifications will be an added advantage
- Minimum of 3 years sales experience with exposure in sales and relationship management
Knowledge/Technical Skills/Expertise:
- Effective Business Communication – The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes..
- Presentation Skills – The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.
- Brand Management – The ability to use marketing techniques to increase the perceived value of the organisation over time and build customer loyalty through positive brand awareness.
- Compliance – The ability to interpret regulations and laws that apply to the business and to provide information to business on how to comply e.g. Pension Reform Acts 2014.
- Focusing attention and efforts on understanding customers (or customer segments) and proactively addressing different customer/client needs. Makes organisational changes or innovates when needed to address customer/client needs.
Deadline 17th November, 2017.
Job Title: Head, Group lagos
Job ID: 28449
Location: Lagos Island, Lagos
Job Details
Job ID: 28449
Location: Lagos Island, Lagos
Job Details
- Risk Management: understanding all risks – from the economic to the political – that could affect our global business, and offering guidance to all parts of the bank
Job Purpose
- To provide oversight and leadership in ensuring that all Financial Crime Control functions are carried out according to the Group Financial Crime Control (GFCC) mandate and that standards and methodologies are designed and aligned to add value to the Stanbic IBTC PLC, Nigeria business.
Key Responsibilities/Accountabilities
- Manage, lead, provide guidance, facilitate and pursue financial crime that is committed against Stanbic IBTC Bank PLC and its Customers.
Strategic Leadership:
- Operate within the Code of Ethics and Values of the Bank.
- Assist with the development of strategy towards financial crime combating initiatives within Stanbic IBTC Bank Business portfolio and to align this to the GFCC strategy.
Prevention:
- Provide input and assist where required with the design of country specific fraud and Security policies; standards and methodologies.
- Develop fit for purpose fraud prevention and awareness programs leveraging available delivery mechanism like social media, digital channels, email, SMS and face to face channels.
Investigations:
- Establish and maintain investigative principles, processes and techniques that lead to loss recovery (civil and criminal) and successful prosecution.
- Ensure utilisation of the Digital Forensics lab and tools in driving effective and efficient investigations.
Management Information:
- Analytically review management information to determine current and emerging trends and establish tactical approach.
- Report significant control weaknesses and make recommendations to mitigate the same.
- Report significant issues related to the governance and operational processes including potential improvements to these processes and the provision of information concerning the resolution of such issues.
Effectively manage risk and loss:
- Accountable for ensuring the recovery of losses through Criminal and Civil action
- Take ownership and overall accountability for allocated cases for Nigeria from the point of allocation until their “formal” conclusion as per the defined processes.
Process and Case Management on Investigations:
- Constantly provide intelligence regarding trends, modus operandi, type of financial crime documents, and standard of fraud application, knowledge of the criminal groups / syndicates regarding the verification process, other processes of SBA that are detected in current investigations on hand. Secure reporting line to relevant Business Heads regarding relevant intelligence gathered through investigations.
- Regularly liaise with Law Enforcement Intelligence Services to gather information regarding the movement of suspects (locally and internationally), new trends, crime threats and modus operandi that are identified.
Customer Service and Portfolio management: Alliances / Liaison & Networking:
- Ensure effective Customer Service Escalation matrix.
- Timeous input to relevant report requirements (Exco, SAC, Risk Committees, Nigerian Central Bank reports) and management reports
Internal Relationships:
- Various Business Units
External Relationships:
- Nigeria Police Services; Economic and Financial Crimes Commission; Directorate of Intelligence Services of Nigeria; Directorate of Public Prosecution of Nigeria; Nigerian Courts; Central Bank of Nigeria (CBN); Nigeria Deposit Insurance Corporation; Financial Institutions Training Centre; Committee of Chief Inspectors of Banks in Nigeria; Inter-banks Risk Forum – Other banks
Preferred Qualification and Experience
Qualification:
Qualification:
- A first degree in Finance and Accounting preferred.
- Relevant professional qualifications will be an added advantage.
Experience:
- 10-12 years significant experience in managing financial crime risk in a large scale financial crime operational area in Nigeria.
Knowledge/Technical Skills/Expertise:
- Advanced Risk Management
- Advanced Risk Identification
- Advanced Fraud Detection and Management
- Advanced Risk Awareness
- Risk Reporting
Deadline 21st November, 2017.
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