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Job Opportunities at Teclab Management Services Limited in Enugu, Cross River, Lagos

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Teclab Management Services Limited is a specialist consulting firm dedicated to human resource services and management. Founded on a philosophy and style that has positioned her to consistently provide a reliable and effective work force as well as manage total overhaul, re-engineering and training services to her numerous clients since 2006.


We are recruiting to fill the vacant position below:


Job Title: Box Office Supervisor

Location: Lagos, Cross River, Enugu

Purpose and Scope of the Post

  • To supervise the Box Office and its staff and to maximize all sales opportunities, ensuring targets are reached and high standards of customer care are maintained.
  • This position reports to the Box Office Manager and ultimately to the General Manager. The Box Office Supervisor is responsible for the smooth and effective running of the Box Office, the ticketing system and financial matters within the Box Office and is responsible for supervising box office staff.
  • The Box Office is the center for all ticket sales including telephone, web and over the counter bookings.

Duties and Responsibilities

  • Ensure all Box Office procedures and systems are maintained at all times
  • Ensure the highest levels of customer service are maintained at all times and that the ethos of customer care is cultivated throughout the Box Office
  • Set and maintain a highly professional attitude towards serving the public for all members of the box office team
  • In conjunction with the Box Office Manager ensure the Box Office is adequately staffed to deal with customer demand
  • Supervise and maintain the box office ticketing system including back-up procedures; liaison with the software and hardware providers as required
  • In conjunction with the Box Office Manager ensure all aspects of the ticketing and membership system are fully operational and functioning for the priority booking period
  • In conjunction with the Box Office Manager, ensure smooth running and accuracy of the ticketing website
  • Supervise processing and ensure accuracy of internet sales
  • Provide accurate data and reports to the General Manager, Marketing Manager and Development Manager as required Bookings
  • Monitor and ensure that all bookings are processed in a timely fashion and remain up-to-date

Staff Management:

  • Supervise the box office team
  • In conjunction with the Box Office Manager to ensure all staff are trained to a competent level
  • In conjunction with the Box Office Manager to roster staff ensuring that the box office is adequately staffed at all times including temporary box offices at venues during Festive periods
  • In conjunction with the Box Office Manager to create a supportive, enjoyable and efficient working environment for the Box Office team

Financial:

  • Ensure that all Box Office staff balance their cash floats and that all staff reports and takings are reconciled before they finish each day
  • Reconcile cumulative sales at the end of each day and return all monies daily to the General Manager for banking

General:

  • Actively contribute to an effective and efficient filing system for all box office related records and correspondence
  • Actively and diligently use the daily Box Office running systems to ensure a positive and productive work environment
  • Ensure adequate ticket/stationary stock is in place at the Box Office at all times
  • Awareness of health and safety issues within the work environment and setting of an exemplary standard for other members of staff

Qualifications

  • First degree in any discipline. 5 years’ experience in a similar role.

Person Specification; Essential Skills and Experience:

  • Professional experience at box office
  • Experience in the use of a computerized ticketing system
  • A proven track record of excellent customer service
  • Experience in staff supervision
  • Ability to work in a constantly busy work environment with a high level of time and stress management
  • Great attention to detail
  • Numerical aptitude and accuracy
  • Financial management including cash handling and analysis
  • Fluent English
  • Resourcefulness
  • Ability to manage several projects simultaneously
  • Team player
  • Flexibility regarding work schedule
  • Computer literacy and knowledge and experience of Microsoft Word and Excel

Job Title: Projectionist

Location: Enugu, Cross River, Lagos

Job Brief

  • Turn on the projector and tests that images are in-focus, the correct size and appropriately lit.
  • Monitors the equipment for overheating problems and attempts to fix the equipment if it stops working.
  • Responsible for equipment cleaning and maintenance of the projector.

Job Specification

  • Qualifications: B.Sc in Information and technology Engineering, Computer Engineering, Computer Science.
  • Experience & Training: 5 Years’ Experience in an IT Role, Must be above the age of 18, must also be able to handle a Pop Corn machine.

Job Specific Competencies (Skills/ Knowledge/ Attributes):

  • Good practical skills
  • The ability to find and repair mechanical faults
  • A keen interest in film and cinema
  • A willingness to work alone
  • The ability to carry out routine jobs quickly
  • Good attention to detail
  • Reliable and excellent time-keeping
  • Good eyesight, hearing and coordination


Job Title: Supermarket Manager

Location: Lagos

Core Purpose of the Job

  • Responsible for every aspect of the day-to-day supervision of the retail outlets, including sales, staff, stock and resources management.

Job Brief

  • Completes store operational requirements by scheduling and assigning employees; following up on work results.
  • Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
  • Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Ensures availability of merchandise and services by approving contracts; maintaining inventories.
  • Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; studying trends.
  • Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.

Key Performance Objectives and Indicators

  • Managing budgets
  • Maintaining statistical and financial records
  • Planning
  • Promoting and marketing the business
  • Dealing with customer queries and complaints
  • Overseeing pricing and stock control

Qualifications

  • First Degree in any discipline. Degree in Business studies or management degree holders may also be at an advantage.
  • Minimum of 4 years’ experience in a similar role.
  • Vendor Relationships
  • Market Knowledge
  • Staffing
  • Results Driven
  • Strategic Planning
  • Management Proficiency
  • Client Relationships

Job Title: Assistant Supermarket Manager

Location: Lagos

Core purpose of the Job

  • Responsible for every aspect of the day-to-day supervision of the retail outlets, including sales, staff, stock and resources management.

Job Brief

  • Completes store operational requirements by scheduling and assigning employees; following up on work results.
  • Assist in coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
  • Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Ensures availability of merchandise and services by approving contracts; maintaining inventories.
  • Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; studying trends.
  • Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.

Key performance Objectives and Indicators

  • Managing budgets
  • Maintaining statistical and financial records
  • Planning
  • Promoting and marketing the business
  • Dealing with customer queries and complaints
  • Overseeing pricing and stock control

Qualification(s)

  • First Degree in any discipline. Degree in Business studies or management degree holders may also be at an advantage.

Job Specification (Experience & Training) Academic and Professional:

  • Minimum of 3 years’ experience in a similar role.

Job Specific Competencies (Skills/ Knowledge/ Attributes):

  • Vendor Relationships
  • Market Knowledge
  • Staffing
  • Results Driven
  • Strategic Planning
  • Management Proficiency
  • Client Relationships



Deadline: 13th February, 2018. 

How to Apply

Interested and qualified candidates should send their Resumes/CV’s to: hr@teclab-ng.com Stating their location. e.g. Box Office Supervisor- Lagos

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