Client Relationship Manager Job at Telinno Consulting Limited

Telinno Consulting Limited (TCL) – Specialises in design, roll out, management and performance improvement of the cellular network to ensure the cellular operator can offer best in class service to its customers while maximising return on its network infrastructure investments. TCL’s team of experienced engineers have successfully delivered its full range of services to more than 15 cellular operators around the world.
We are recruiting to fill the position below

Job Title: Client Relationship Manager
Location
: Lagos
Qualifications
  • Bachelor’s Degree in Sales, Marketing and Engineering.
  • Should have successfully sold services, business solutions within the telecoms industry.
  • Must have existing relationships in the telecoms, oil and gas industries to leverage the Business.
  • 3 years of recent Sales & Business Development experience, business-to-business sales ideally selling into telecoms OEMs, wireless operators & government.
  • Expert level experience building dynamic & positive customer relationships at senior decision making levels, as well as front line influencing levels.


Responsibilities
  • Developing and executing sales strategy for the organization to boost new business revenue and profitability.
  • Manages the Client Engagement Process from bidding to payment.
  • Understand the business, its capabilities and product and service offerings and serves as a missionary to take the service benefits and value propositions to target markets and accounts.
  • The CRM shall define, drive and own the customer satisfaction business requirements towards improving services and its delivery.
  • Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending “go or no-go” decisions.
  • Develop new customer relationships to boost sales pipeline and conversion rates.
  • Contribute to new products/solutions design, development and delivery.
  • Manage the order-to-cash cycle, including PO Collection, Customer Acceptance and Invoicing and Payments.
  • Responsible for bidding processes with support from Sales, Technical and Finance functions.
Expected Outputs:
  • Periodic Sales Targets Reports.
  • Key Customer Account Management Report.
  • Account Lifecycle Tracking Report – Project and Finance.
  • Prospective Customer Pipelines.
  • Customer Satisfaction Feedback ratings
  • Competitor Analysis report

How To Apply
Interested and qualified candidates should send their Applications to: careers.ng@telinno-consulting.com Using the position as the subject of the mail

Application Deadline  9th March, 2018.

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