Customer Service Officer Job at Grand Lead Heritage
Grand Lead Heritage started its’ journey in 2011 with its focus on rendering Entrepreneurial Services. We are a service company that offers a truly Entrepreneurial experience in a fast paced yet structured environment. We work within a proudly Nigerian company built by young talented and dynamic Entrepreneurs.
We are recruiting to fill the position below:
Job Title: Customer Service Officer
- Open and maintain customer accounts by recording account information
- Maintain financial accounts by processing customer adjustments
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem.
- Selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize and manage time effectively.
- High school diploma or equivalent; college degree preferred.
Deadline: 23rd March, 2018.
How to Apply
Interested and qualified candidates should send their Applications to: firstname.lastname@example.org