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Customer Service Officer Job at Grand Lead Heritage


Grand Lead Heritage started its’ journey in 2011 with its focus on rendering Entrepreneurial Services. We are a service company that offers a truly Entrepreneurial experience in a fast paced yet structured environment. We work within a proudly Nigerian company built by young talented and dynamic Entrepreneurs.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Lagos

Job Description

  • Open and maintain customer accounts by recording account information
  • Maintain financial accounts by processing customer adjustments
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem.
  • Selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution


  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize and manage time effectively.
  • High school diploma or equivalent; college degree preferred.

Deadline: 23rd March, 2018.

How to Apply

Interested and qualified candidates should send their Applications to: grandleadheritage1@gmail.com

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