Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents.
Job Title: Head-Business-Development
Job Description
We are seeking a Head, Business Development who will be responsible for defining the strategic direction for the Business Development function which aligns with the overall strategic goals of the HealthPlus Group. The Head, Business Development Manager reports directly to the CEO/CCO
Key Elements Of The Role
Strategy
Define the strategic direction for the Business Development function which aligns with the overall strategic goals of the HealthPlus Group
New Business Development
Identify new trends, new products, services, new channels of distribution for HealthPlus division working in collaboration with all stakeholders
Apply in-depth knowledge of analytics, information management and business intelligence to evaluate new business development opportunities in order to determine commercial viability
Business Development Planning
Ensure an accurate and complete inventory database
Attend industry functions, events, exhibitions and conferences, and provide feedback and information on market and creative trends
Support the implementation of exciting marketing strategies and promotions for the HealthPlus Group
Work with the marketing and communication department to develop and implement digital marketing initiatives: website, mobile and social media marketing
Develop strategies for knowing customers’ needs and expectations
Develop and implement planograms and merchandising across the retail outlet to optimize customer experience and shelve uptake
Relationship Management
Identify, initiate and develop networks and partnership opportunities for business growth
Internal Business Processes
Complete compliance to SOPs
Others
Ensure that data is accurately entered and managed within the company’s ERP or other sales management system
Prepare, administer and monitor the budget for the department and ensure appropriate cost saving
Desired Qualities
A good degree, an MBA is an added advantage.
At least 10 years relevant experience in the Retail, Banking, FMCG or Pharmaceutical Industry
Membership of a recognized professional body is an added advantage
Excellent financial acumen
Strong forecasting and planning skills; able to correctly assess the needs of the business
Must have demonstrated ability to take initiative and manage multiple competing priorities while consistently meeting deadlines
Excellent organisational and interpersonal skills
Good negotiation and analytical skills
Excellent written and verbal communication skills
Good problem solving and decision making skills
Strong time management skills
Ability to work well under pressure
Ability to build and manage relationships with organizational stakeholders; seeking expert advice on a variety of situations or circumstances
General knowledge of the uses and applications of MS Office suite; Word, PowerPoint, Excel, Outlook etc
Job Title: Head, Retail Operations
Job Description
We are seeking a Head, Retail Operations who will be responsible for developing and implementing strategic goals for the Retail Operations Department, ensuring these strategies align with the overall goals of the organization. The Head, Retail Operations reports directly to the CEO/CCOWe are seeking a Head, Retail Operations who will be responsible for developing and implementing strategic goals for the Retail Operations Department, ensuring these strategies align with the overall goals of the organization. The Head, Retail Operations reports directly to the CEO/CCO
Key Elements Of The Role
General Strategy
Work with the CEO and other Departmental Heads to influence the development and communication of company strategy, business priorities and targets
Develop and implement strategic goals for the Retail Operations Department, ensuring these strategies align with the overall goals of the organization
Translate the strategic goals into retail operational plans in order to provide extraordinary Customer Satisfaction and enhance customer loyalty and drive sales
Identify and optimize opportunities for business development which involves creation of long term value from customers, markets and relationships
Work with Business Development team, visit trade exhibitions to source cutting-edge products and services that meet the needs of company customers and differentiate company from its competitors
Identify and optimize promotional opportunities ensuring they are coordinated with relevant departments
Generate ideas about future retail activities to ensure a cutting-edge strategy and maintain up-to-date knowledge of the market place, competitors and trends
Use feedback from other departments to ensure the integration of the retail strategy with the company’s other activities
Influence and support the retail element of the annual budget process ensuring understanding and buy-in from the retail team
Constantly review financial data and support the Chief Financial Officer in providing realistic input into the sales budgets
Take decisions on matters relating to the day-to-day retail operations including the strategic planning of resources
Regularly produce and present a range of financial/non-financial reports for Senior Management and the Board of Directors as required
Personnel
Ensure that the retail team complies with all regulatory requirement, branch standards, company policies and procedures; influence any changes necessary to meet statutory requirements, ensuring minimum risk to staff members and the business
Spend time in each outlet with the branch teams and customers to understand and identify important business issues in order to develop and implement effective retail strategies
Take a lead role in building a strong sales management culture within the retail team; spend time coaching staff, identifying skills and opportunities for development; provide advice and guidance on store management issues when needed
Work with the Human Resources team to ensure people management issues are satisfactorily resolved and relevant HR policies and procedures are adhered to
Proactively manage and review the performance and progress of staff, set objectives and targets; work with the Human Resources team to develop individual training plans for the team
Recruit, train and develop staff ensuring adherence to company policies and procedures
Merchandising
Work with the Procurement department to ensure optimum inventory management
Work with the Marketing and Business Development departments to develop and implement planogram and merchandising strategies
Ensure that all products are labelled with up-to-date prices in the stores
Discharge all duties according to laid down Standard Operating Procedures (SOP’s) to ensure smooth running of the business
Perform any other duties as may be assigned to the position
Desired Qualities
Desired Skills & Experience
A good degree, an MBA is an added advantage
At least 10 years relevant experience in the Retail, Banking, FMCG or Pharmaceutical Industry
Membership of a recognized professional body is an added advantage
Excellent leadership & influencing skills
Excellent organisational and interpersonal skills
Good negotiation and analytical skills
Excellent written and verbal communication skills
Good problem solving and decision making skills
Strong time management skills
Ability to work well under pressure
Ability to adapt to and manage change
Ability to build and manage relationships with organizational stakeholders; seeking expert advice on a variety of situations or circumstances
General knowledge of the uses and applications of MS Office suite; Word, PowerPoint, Excel, Outlook etc
Job Title: Head Marketing
Job Description
Report to the Chief Commercial Officer
Responsible for creating, implementing and measuring the success of a comprehensive marketing, communications and public relations program that will enhance the Group’s image and position within the marketplace and the general public, and facilitate internal and external communications.
Oversee all marketing and communications activities of the organization: branding & advertising, internal & external communications, product marketing, market research, corporate social responsibility, public relations etc.
Work closely with the Chief Commercial Officer to develop and revise effective marketing & communication strategies for the business.
Understand market trends and customer values in order to extract insights from best practices
Assist in developing the department’s strategic plan, which addresses critical issues in the marketing and communications area. The plan will set out objectives for each strategic area of the department and outlines plans for achieving those objectives
Provide strong, effective and highly visible leadership to the Marketing and Communications team in order to capitalize on the full potential of this most critical resource. Ensure that all employees are stimulated, motivated and guided to contribute fully to the realization of the Group’s mission, vision, goals and objectives. Empower employees to identify innovative approaches to enhance organizational performance.
Responsible for the development and implementation of an annual, strategic, special events calendar that ensures that efforts and resources are utilized in a manner that provides the greatest return to the organization.
Ensure all events are planned to capture the attention of the intended audience and the media. Manages the production of each event ensuring all appropriate sponsorships are achieved and all details are managed in a creative, timely and cost efficient manner.
Provide ongoing media training to the marketing and communications team. Ensures marketing and communications team have the skills and confidence to deliver appropriate messages during meetings with both internal and external stakeholders.
Work closely with other heads of departments on various company projects.
Contribute to marketing effectiveness by identifying short-term and long-range issues that must be addressed.
Grow market share by developing marketing and communication plans and programs for the business.
Provide short- and long-term market forecasts and reports through occasional market research.
Engage media agencies for different marketing activities where necessary.
Responsible for preparing, implementing and managing organization’s annual marketing budget.
Manage all aspects of the Group’s marketing (traditional and digital) and communications plan.
Develop and maintain a strong and productive relationship with both print and electronic media. Ensure the organization is understood by the media and the media are interested in presenting information to the public in a manner that informs and educate them on the organization.
Articulate and lead a transformational vision for the use of digital technologies to drive engagement and interaction with our online and physical customers.
Introduce an internal communications strategy to effectively disseminate information within the marketing and communications teams and the organisation as a whole.
Represent the organisation at events and build relationships with key external stakeholders
Lead crisis communications preparedness and issues management; developing organization wide structures and messaging.
Report to the Chief Commercial Officer
Responsible for creating, implementing and measuring the success of a comprehensive marketing, communications and public relations program that will enhance the Group’s image and position within the marketplace and the general public, and facilitate internal and external communications.
Oversee all marketing and communications activities of the organization: branding & advertising, internal & external communications, product marketing, market research, corporate social responsibility, public relations etc.
Work closely with the Chief Commercial Officer to develop and revise effective marketing & communication strategies for the business.
Understand market trends and customer values in order to extract insights from best practices
Assist in developing the department’s strategic plan, which addresses critical issues in the marketing and communications area. The plan will set out objectives for each strategic area of the department and outlines plans for achieving those objectives
Provide strong, effective and highly visible leadership to the Marketing and Communications team in order to capitalize on the full potential of this most critical resource. Ensure that all employees are stimulated, motivated and guided to contribute fully to the realization of the Group’s mission, vision, goals and objectives. Empower employees to identify innovative approaches to enhance organizational performance.
Responsible for the development and implementation of an annual, strategic, special events calendar that ensures that efforts and resources are utilized in a manner that provides the greatest return to the organization.
Ensure all events are planned to capture the attention of the intended audience and the media. Manages the production of each event ensuring all appropriate sponsorships are achieved and all details are managed in a creative, timely and cost efficient manner.
Provide ongoing media training to the marketing and communications team. Ensures marketing and communications team have the skills and confidence to deliver appropriate messages during meetings with both internal and external stakeholders.
Work closely with other heads of departments on various company projects.
Contribute to marketing effectiveness by identifying short-term and long-range issues that must be addressed.
Grow market share by developing marketing and communication plans and programs for the business.
Provide short- and long-term market forecasts and reports through occasional market research.
Engage media agencies for different marketing activities where necessary.
Responsible for preparing, implementing and managing organization’s annual marketing budget.
Manage all aspects of the Group’s marketing (traditional and digital) and communications plan.
Develop and maintain a strong and productive relationship with both print and electronic media. Ensure the organization is understood by the media and the media are interested in presenting information to the public in a manner that informs and educate them on the organization.
Articulate and lead a transformational vision for the use of digital technologies to drive engagement and interaction with our online and physical customers.
Introduce an internal communications strategy to effectively disseminate information within the marketing and communications teams and the organisation as a whole.
Represent the organisation at events and build relationships with key external stakeholders
Lead crisis communications preparedness and issues management; developing organization wide structures and messaging.
Desired Qualities
A graduate of Marketing, Communications or a related field
Minimum of 5 years working experience in a Brand Management and Marketing Communications
Experience in Retail, Pharma or the FMCGs industry will be an added advantage
Creative, innovative and able to think outside the box
Social media savvy
Graphic design skills is an advantage
Excellent verbal and written communication skills
Analytical skill
How to Apply
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