Type to search

General Hospitality / Travel / Tourism

New Job Vacancies at Lilygate Hotel, 18th April, 2018

Share
Lilygate Hotel located in the heart of Lekki Phase 1 is a new luxurious four star hotel with 74 rooms including 6 suites and a full range of facilities.
We are recruiting to fill the position below:
 Job Title: Food & Beverage Supervisor
Location: Lagos
Reports To: Food and Beverage ManagerPosition Summary

  • Food and Beverage supervisors are generally responsible for all of the business operations of a dining establishment.
  • Duties typically include interviewing, hiring, training, scheduling and managing employees, as well as overseeing inventory, including food and beverages, supplies and other restaurant equipment.
  • Supervisors are also responsible for resolving customer complaints regarding food quality and service and making sure the business complies with health and food safety regulations.
Duties and Responsibilities
  • Maintain knowledge and ensure compliance with departmental policies and standard service procedures.
  • Supervise efficient upkeep of tools through proper usage of equipment and devices.
  • Analyze all guest requirements and prepare plans resolve customer care related issues and satisfy guests.
  • Monitor and ensure optimal cleanliness, sanitation for all growth oriented organizational projects.
  • Manage and administer supply of linen cloths and uniforms to staff members for cleaning rooms and other private suits.
  • Perform regular investigation on design and provide all materials and devices to ensure enhancement of better services.
  • Assist all room service staff members to work properly and provide maximum facilities to guests to outlet.
  • Monitor all phone calls to room service department to ensure timely resolution for same.
  • Facilitate procedures to take orders from visitors in systematic way and ensure compliance to all regulations and standards of department.
  • Monitor bar set-up maintenance programs, check buffet/reception tables and coffee breaks process plus initiate plans to enhance beauty of hotels.
  • Coordinate with various departments and ensure staff set up and supply remains according to departmental standards.
  • Monitor and ensure completion of orders, administer all maintenance projects plus communicate with engineering staff for all repairs.
  • Prepare documents and maintain adherence to departmental standards.
  • Monitor status of assignments and any follow-up in association with manage plus supervisor in waiting list.
  • Overhaul and monitor archives plus check price list of food and drinks inclusive and analyze on food and drinks.
  • Inspect food and beverage product preparation programs and maintain goodwill of company.
Prerequisites
  • Education: B.Sc. Graduate must speak, read. Write, and understand English language.
  • Experience: Previous hotel-related experience desired.
  • Physical: Requires fingering, grasping, writing, standing, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 25KG.

Job Title:
 Human Resources Manager
Location:
 Lagos
Reports To: General Manager
Position Summary
  • As Human Resources Coordinator you will work under the general guidance of the Hotel HR Manager and be responsible for supporting the HR team on their day to day operation. He/she executes the hotel’s Talent Development strategy by planning Company and hotel training programs and the recruiting of non-management roles in the hotel.
  • Also coordinating the administration support to the Human Resources team in accordance with the Hotel’s standard and procedures and to ensure that staffing needs are met in a timely manner, from placing ads to interviewing and hiring.
HR Managers Duties and Responsibilities
  • Assists with the organisation of the staff social events.
  • Coordinating Hotel Associate events and activities.
  • Compiling payroll / Absence data.
  • Coordinating HR Dashboard / Statistics.
  • Coordinating staff food festivals and entertainment programs.
  • Co-ordinating staff daily transportation to and fro from staff accommodation.
  • Assist and resolve hotel staff and management queries.
  • Updating salary and benefits information.
  • Developing job descriptions, short listing, interviewing and selecting candidates, preparing personal files of the colleagues.
  • Developing policies on issues such as working conditions, performance management, equal opportunities, disciplinary procedures and absence management.
  • Helps employees identify specific behaviours that will contribute to service excellence.
  • Responsible for the on the job orientation for new hires.
  • Assist with Internship or training program and ensuring that all Interns are receiving the necessary support and guidance during their industrial exposure training.
  • Manage HR administration such as starters and leavers process.
  • Complete monthly and fortnightly paperwork to be submitted to the Payroll team.
  • Ensure up to date and accurate information is fed into the Human Resources Software.
  • Assist with employee relation issues in the hotel in a confidential manner, including disciplinarians, grievance and capability.
  • Ensure recruitment and selection process is adhered to and that all the relevant immigration checks are carried out correctly.
  • Manage HR administration such as contracts, letters and personnel files.
  • Full usage of HR System including running of Payroll, Change of Status Requests and other amendments as required that are for HRD Approval.
  • Maintenance of HR email account and ensures prompt response.
  • Analyze staff turnover and sick leave with the aim of implementing strategies for reduction.
  • Assists the general manager in Budget preparation where required and is fully aware of all Budgeted Positions and hiring approvals.
  • Establish and maintain a group of contacts with Hospitality Colleges to set up a system for entry-level employment.
  • Full coordination of employment residence visa, renewals, visa medicals and termination of employment along with the PRO team.
  • Ensure compliance with all HR legislation and keep up to date with changes to local authorities.
  • Provide staff counselling, guidance, career planning, and oversee disciplinary matters up to and including dismissal and oversee any Grievance Complaints made as required.
  • Supporting the hotel with departmental training requirements including inductions, work experience, careers fairs, and training materials.
  • Ensures confidentiality is maintained at all times, and provides information only to those with a need to know.
  • To know and follow the Health & Safety at Work Act and comply with the hotel’s Health & Safety policy.
Prerequisites
  • Confidence in working independently and part of a team.
  • Flexibility to respond to a range of different work situations.
  • Effective written and oral communications skills including the ability to prepare reports, proposals , policies and procedure.
  • Education: Bachelor’s degree or Masters in Human Resources.
  • Experience: At least 2 year of experience in an International Luxury Brand Hotel in the same / similar field.
How to Apply
Interested and qualified candidates should send thier CV’s to: kehinde.badmus@lilygatelagos.com
Application Deadline 30th April, 2018.

Tags:

Leave a Comment

Your email address will not be published. Required fields are marked *

Subscribe to FREE Job Alert

Click verification link sent to your inbox to complete subscription!