Ongoing Recruitment at Center for Community and Health Development International (CHAD INT'L)

The Center for Community and Health Development International is a non-discriminatory, non-governmental organization with a mandate to improve the health and quality of life of Nigeria's rural children and women. CHAD was establish in 2002 by a group of women from different religious and ethnic background in Gombe state, North East Nigeria.

We are recruiting to fill the position below:

Job Title: Family Tracing and Reunification (FTR) Manager

Location
: Borno

Position Summary
  • The Family Tracing and Reunification(FTR) Officer conduct FTR works with FTR case workers at field level to provide identification, documentation, Tracing, reunification, follow ups and interim family based care services to unaccompanied, separated and missing children as well as supporting caregivers.
  • The incumbent plays a key role of managing FTR caseload through CPIMS database system by collaborating with FTR Database Manager.
  • The FTR manager organizes and conducts FTR field missions and support to FTR caseworkers by also collaborating with FTR Coordinator at National level.
Primary Duties and Responsibilities
  • Develop weekly FTR schedules and assign cases to FTR caseworkers, debrief them on progress and troubleshoot any particular follow-up, tracing or documentation challenges.
  • Prioritize and manage cases of unaccompanied and separated minors (UASC) with great focus of UASC in extremely vulnerable situations
  • Conduct tracing actions and temporary care monitoring (TCM) in line with National FTR Working Group SOPs
  • Document all registered cases in the CPIMS (including registration, TCMs, tracing actions, reunification's, cases referrals, etc.) within 7 days of visit
  • Conduct weekly meeting with FTR caseworkers and FTR Database Manager to review case progress and ensure data entry is completed accurately and verified
  • Ensure the FTR caseworkers raise awareness on prevention of family separations and available FTR services and spread relevant prevention messages in accordance with FTR WG SOP
  • Ensure that the FTR data is provided for the 5 Ws monthly reports and the CPSC IMO on time
  • Facilitate CPIMS caseload audit to ensure quality of documentation, reporting and case management Perform any other duty as ma be assigned to him/her by the Supervisors
  • Perform any other duties as may be assigned to him/her by the Project Manager.
Requirements, Skills, Knowledge and Abilities
  • University Degree in Social Work, Counseling, Psychology, Child Development or other related field
  • Strong technical knowledge in key areas of child protection such as children in conflict, child recruitment by armed forces, separated and unaccompanied children, orphaned and vulnerable children, sexual and gender-based violence, child marriage and child labor and child abduction
  • Must have strong and polished interpersonal, written and oral communication skills.
  • Strong knowledge of computer software applications and database management tools
  • Fluent in speaking English, Hausa and other local languages
  • Database management experience.
  • Able to work with various age groups.
  • Flexible; readiness to working on ‘hard-to-reach areas’.
Other Required Qualifications:
  • At least 3 years of experience in international organizations and humanitarian settings, specifically in Child Protection or GBV sectors
  • Experience managing teams
  • Experience providing on the job coaching and mentoring and building capacity of staff
  • Computer Literacy (Microsoft Word, Excel and PowerPoint)
  • Comfortable in a multicultural environment, flexible and able to handle pressure well
  • Fluency in Hausa and English Language
  • Previous experience managing large teams
  • The tasks and responsibilities defined in this job description are not exhaustive and can evolve depending on the project needs.




We are recruiting to fill the position below:

Job Title: Alternative Care Support Officer

Location
: Borno

Job Description
  • To provide quality care for children through provision of alternative care to children who are deprived of parental care, in line with UN’s Guidelines on alternative care of children.
Responsibilities
  • Provides and take control of alternative care provision to children who are deprived of parental care, in line with UN’s Guidelines on alternative care of children.
  • Regulate and monitor the quality of the alternative care solution provided to children who are deprived of parental care and / or
  • Support the Transition from institution to community-based care
  • Prevent the unnecessary separation of children from their parent.
  • Reporting and Documentation.
  • Design and Planning Support Programmes according to the project specifications and CP minimum standard.
Requirements/Qualifications
  • University Degree in Social Work, Counseling, Psychology, Child Development or other related field
  • Excellent knowledge of Child Protection and GBV minimum standards and basic principles
  • Excellent knowledge of psychosocial support basic principles and PSS key messages to vulnerable children and caregivers
  • Excellent knowledge of child and adult development and learning
  • Excellent knowledge of basic facilitation skills
  • Excellent knowledge of safe identification and referral principles
  • Good knowledge of GBV and Child Protection case management
  • Ability to maintain confidentiality, respect, non-discrimination and safety of client at all times
  • Excellent interpersonal and problem-solving skills, creativity and flexibility
  • Flexible working hours’ availability
Other Required Qualifications:
  • At least 3 years of experience in humanitarian settings, specifically in Child Protection and Alternative Care Support System
  • Experience managing teams
  • Experience providing on the job coaching and mentoring and building capacity of staff
  • Computer Literacy (Microsoft Word, Excel and PowerPoint)
  • Comfortable in a multicultural environment, flexible and able to handle pressure well
  • Fluency in Hausa and English Language




Job Title: Psychosocial Support (PSS) Team Lead

Location
: Borno

Job Description
  • The PSS Team Leader is responsible for the overall supervision and coordination of the psychosocial support activities aimed at enhancing the psychosocial well-being of unaccompanied and separated children and otherwise vulnerable children and their families living in the Borno State areas.
  • Responsibilities include the direct management of a team consisting of PSS workers and PSS volunteers.
  • The post holder is also responsible to provide on-going technical support to ensure quality and relevance of the overall psychosocial intervention strategy.
Key Responsibilities and Tasks
  • Supervision of psychosocial support activities for children, adolescents and caregivers living in Borno State areas
  • Liaise with the partner organization focal points and community members for the identification of available spaces to conduct psychosocial support activities
  • Conduct an initial assessment of the psychosocial well-being of targeted beneficiaries in all the project’s locations
  • Under the supervision of the line manager and based on the assessment’s findings, design an array of age and gender appropriate psychosocial interventions for children, adolescents and caregivers using CHAD existing tools and guidelines, including material produced by the verified and reputable sources such as UNICEF, IASC, CPWG and others
  • Support the PSS workers to draft a weekly activity schedule and revise it regularly as to make it adaptable to the evolving needs on the ground and according to the logistic needs and constraints
  • Ensure a close supervision of daily activities, support the staff in prioritizing interventions if needed, overcoming challenges and seeking synergies with other actors
  • Provide daily guidance and support to the staff, suggest change, updates and improvements of relevant psychosocial activities when needed
  • Conduct technical follow-up sessions to provide and receive feedbacks, share impressions aiming at improving quality and effectiveness of interventions
  • Ensure that signs of mental health and psychosocial distresses are identified, registered and cared for in timely and quality manner, through referrals when appropriate
  • Seek the support of the Case Management Team leader to train PSS workers on basic concepts of case management in order timely refer cases of children at risk and of affected by protection concerns
  • Facilitate initiatives aiming at supporting the reintegration of targeted beneficiaries within communities, empowering them to make use of available existing resources and services
  • Closely coordinate with partner’s organization focal points to ensure smooth exchange of information and seek synergies to ultimately benefit targeted beneficiaries
  • Contribute to the elaboration of any technical tools or documents
  • Ensure that project beneficiaries' files up-to-date, monitoring system documents and tools are well understood and regularly submitted to the line manager
  • Carry out all the procedures connected with the accomplishment of the planned activities (administrative and logistical)
  • Ensure proper use of equipment and other material resources available to the project
  • Submit purchase requests and other logistics team documents according to procedure and authorization level
  • Ensure regular communication with the line manager about updates, achievements and challenges through meetings, reports and ad hoc communication upon request and needs
  • Design and conduct evaluation process of the project activities for lessons learned exercise and reporting purposes
HR Management:
  • Provide appropriate training, mentoring, coaching and capacity building of the team under her/his responsibility
  • Organize team meetings and provide weekly program update and staff planning
  • Follow up staff attendances, leaves and provide monthly attendance sheets to her/his manager to facilitate payroll process
  • Ensure regular feedback to the staff under her/his responsibility and appraisal process when needed and facilitate good communication within the teams under his/her responsibility
  • Support disciplinary measures application if needed
Child Protection:
  • Promote, and ensure project activities are in line with child protection principles and humanitarian principles
  • Ensure the project activities are well-integrated into the Northeastern Nigeria child protection system and humanitarian coordination practices and guidelines
  • Ensure CHAD Child Safeguarding Policy and Child Protection Minimum Standards are mainstreamed through all the programmatic activities
  • Report serious cases of abuse committed against children to the Child Protection Project Manager. Strict confidentiality must be respected.
Coordination and Representation:
  • Work in close collaboration with CHAD partners and other key actors
  • Coordinates with other CHAD sectors to ensure implementation of standardized activities and with other departments (programme and support) of CHAD Nigeria
  • Participate in fora and meetings held at site level in her/his field of expertise, when relevant and necessary
Security:
  • Comply with CHAD Security Regulations
  • Contribute to updating the security plan on his/her area(s) of intervention
Other:
  • Fully comply with CHAD Code of Conduct and ensure Child Safeguarding Policy is upheld at all times
  • Ensure adherence to CHAD standards and quality requirements in all the project activities.
  • Adhere to and ensure the team under her/his responsibility follows CHAD administrative and logistical regulations and procedures
Academic Qualifications / Competencies
  • Bachelor's Degree in Social Work, Counseling, Psychology, Child Development or other related field
  • Excellent knowledge of Child Protection and GBV minimum standards and basic principles
  • Excellent knowledge of psychosocial support basic principles and PSS key messages to vulnerable children and caregivers
  • Excellent knowledge of child and adult development and learning
  • Excellent knowledge of basic facilitation skills
  • Excellent knowledge of safe identification and referral principles
  • Good knowledge of GBV and Child Protection case management
  • Ability to maintain confidentiality, respect, non-discrimination and safety of client at all times
  • Excellent interpersonal and problem-solving skills, creativity and flexibility
  • Flexible working hours’ availability
Other Required Qualifications:
  • At least 3 years of experience in international organizations and humanitarian settings, specifically in Child Protection or GBV sectors
  • Experience managing teams
  • Experience providing on the job coaching and mentoring and building capacity of staff
  • Computer Literacy (Microsoft Word, Excel and PowerPoint)
  • Comfortable in a multicultural environment, flexible and able to handle pressure well
  • Fluency in Hausa and English Language
  • Previous experience managing large teams
  • The tasks and responsibilities defined in this job description are not exhaustive and can evolve depending on the project needs.




Job Title: Centre Animator Volunteer

Location
: Borno

Job Description
  • The PSS Volunteer facilitates the day to day psychosocial support service activities with children at school.
  • The PSS Volunteer supports teachers in the implementation of psychosocial and recreational activities.
Key Responsibilities and Tasks
  • Co-animate and support children’s play and recreational activities as per the work schedules set in consultation with the PSS Workers and PSS Team Leader
  • Facilitate the provisions of age and gender-specific psychosocial and life skills activities
  • Ensure a safe and child friendly atmosphere within the recreational space and that children feel comfortable, safe and respected in the child friendly space
  • Ensure a variety of structured, local and traditional games and activities cater to the needs of children of different age, genders and abilities
  • Ensure the children participation and input form the basis of the activities
  • Be a positive role model and demonstrate conflict solving behaviours
  • Ensure daily attendance registration of children participating in the psychosocial and recreational activities
  • Conduct weekly feedback session with children on the psychosocial support activities implemented
  • Identify cases of vulnerable and at-risk children and refer to the case worker for support and referral
  • Inform the PSS Team Leader of challenges faced in doing the work and if additional support is needed
  • Monitor that children experiencing distress have improved their emotional well-being and has positively re-engaged in social relations
  • Submit weekly progress reports and plans to the PSS Team Leader
  • Ensure that children feel comfortable, motivated, safe, and respected within their community and at the recreational, educational, and psychosocial activities
  • Participate in training workshops and thematic exercises on the Child Protection-related themes as per needs identified
  • Inform line manager of challenges faced in doing the work, and if additional support is needed;
  • Maintain the highest standards of confidentiality and ensure child safeguarding concerns are reported and followed up;
  • Perform other tasks as assigned by the line manager
Other:
  • Fully comply with CHAD Code of Conduct and ensure Child Safeguarding Policy is upheld at all times
  • Ensure adherence to CHAD standards and quality requirements in all the project activities.
  • The tasks and responsibilities defined in this job description are not exhaustive and can evolve depending on the project needs.
Qualifications/ Requirements
  • Completion of secondary school or its equivalent
  • Initial work experience in fields related to child protection
  • Understands key elements of the community based care and protection mechanisms
  • Works within a framework of clearly understood humanitarian values and ethics.
Key Competencies:
  • Animation skills
  • Planning and organizational skills
  • Negotiation skills
  • Critical thinking and creativity
  • Strong interpersonal and communication skills
  • Experience in working with children
  • Knowledge of best practices in child protection
  • Knowledge of local languages




Job Title: Child Protection Officer

Location
: Borno

Job Description
  • Be accountable for the professional technical contribution of project design, planning, administration, monitoring and evaluation of Child Protection Programme /project activities, data analysis and progress reporting, and commitment for enhancement of team work and capacity building, in support of achievement of planned objectives of the work plan, aligned with the program goals and strategy.
Main Responsibilities
  • Daily coordination of case management activities in the various communities
  • Management of the referral pathway ensuring coordination with partners on referrals
  • Supervision of child protection team leaders and the database officers
  • Organize and facilitate periodic planning and program reviews meetings
  • Participate in management of complex or high risk child protection cases including managing a limited number of cases requiring specialized interventions
  • Participate in the family level interventions with social workers and team leaders to more effectively manage outcomes or interventions; including participation in selected follow ups
  • Review triages and guiding social workers in determining the best course of action in case management
  • Support in the conduction of community mobilization for child protection including work with child protection committees
  • Work closely with child protection psychosocial counselor to identify high risk cases / children in distress for psychosocial and mental health support
  • Participate in need assessments and project evaluations aiming at contributing to the development of the child protection program strategy.
  • Organizing and conducting training for partners
  • Organize and facilitate weekly internal case conference meetings
  • Represent CHAD at camp level case management and coordination meetings
  • Develop field reports on a periodic basis
  • Support documentation activities in the project by development of case studies and best practices from the field
Requirements, Qualification and Experience
  • Minimum of 3 years’ experience in case management
  • Experience in the case management process and knowledge of BIA/BID
  • Experience in mental health and psychosocial support programming
  • Team management experience
  • Project reporting and evaluation experience
  • Strong training experience required
  • Good computer skills: MS Word and Excel
Education:
  • Has advanced University degree or equivalent experience in Social Work, the Social Sciences or relevant discipline.
Work Experience:
  • Has significant experience of working in the Child Protection sector.
  • Has basic understanding of the main principles and approaches to child Protection programming
Languages:
  • Excellent communication skills in English and Hausa are essential; other North-Eastern language is an asset.
Competencies
Core values:
  • Commitment
  • Diversity and Inclusion
  • Integrity
Core Competencies:
  • Communication
  • Working with people
  • Drive for results
Functional Competencies:
  • Formulate Strategies and Concepts
  • Analyzing
  • Applying Technical Expertise
  • Learning and Researching
  • Planning and Organizing.




Job Title: Family Tracing and Reunification Case Worker

Location
: Borno

Job Description
  • The Family Tracing and Reunification (FTR) Caseworker perform FTR activities in the field by conducting identification, documentation, tracing, reunification, follow ups and interim family based care services to unaccompanied, separated and missing children as well as supporting caregivers.
  • The incumbent plays a key role of managing cases at field level by filling all the FTR data into the FTR paper forms, initiate tracing actions, temporary care monitoring and reunification exercises
Primary Duties and Responsibilities
  • Adhere to weekly FTR schedules and implement cases assigned to him/her per a week.
  • Work to achieve of FTR case management (tracing actions, TCMs, reunification's) assigned to him/her per a week
  • Participate in multiple 1-2 week or more FTR missions in the County
  • Manage according to priority cases of unaccompanied and separated minors (UASC) with great focus of UASC in extremely vulnerable situations
  • Conduct tracing actions and temporary care monitoring (TCM) in line with Global FTR and Case Management SOPs
  • Document all registered using Paper Forms (including registration, TCMs, tracing actions, reunification's, cases referrals, etc.) within 7 days of the visit.
  • Participate in weekly meeting with FTR Managers/ FTR Database Manager for review of case progress and ensure data entry is completed accurately and verified.
  • Raise awareness on prevention of family separations and available FTR services and spread relevant prevention messages in accordance with FTR WG SOP.
  • Perform any other tasks as may be assigned to him/her by the Supervisors.
Qualifications / Competencies
  • HND or Diploma in Psychology, Community Studies, Social Work or related disciplines.
  • Strong technical knowledge in key areas of child protection such as children in conflict, child recruitment by armed forces, separated and unaccompanied children, orphaned and vulnerable children, sexual and gender-based violence, child marriage and child labour and child abduction.
  • Must have strong and polished interpersonal, written and oral communication skills.
  • Strong knowledge of computer software applications and database management tools.
  • Fluent in speaking English, Hausa and other local languages in Borno
  • Database management experience. (Encouraged)
  • Able to work with various age group.
  • Flexible.





Job Title: PSS Facilitator / Youth Mentor

Location
: Borno

Job Description
  • The main purpose of the position is to carry out an array of age and gender appropriate psychosocial activities for the most vulnerable and at-risk children and adolescents as well as for caregivers in respect to their culture and contextual sensitivities.
  • The activities will be well-integrated into Northeastern Nigerian child protection system and humanitarian coordination practices and guidelines.
  • The activities will be carried out in Borno State areas according to the evolving needs of the project. Therefore, the post holder is required to accept workplace flexibility.
Key Responsibilities
  • Conduct specific child-focused activities for psychosocial well-being and building resiliency for the most vulnerable and at-risk children and adolescents by ensuring a variety of activities that include active games, sports, expressive/creative activities, life skills educational activities;
  • Mobilize adolescent boys and girls to launch empowering activities and that suit their interest, promote their psychosocial well-being and create an opportunity for their direct social engagement at community level;
  • Conduct emotional group support sessions for adults with a particular focus on women;
  • Conduct awareness sessions on child protection issues and issues affecting the protection and well-being of children;
  • Support and empower children and caregivers in accessing and benefiting from services and activities that enhance their integration within the host community;
  • Provide basic counseling sessions to support children and their caregivers to better cope with difficulties, distress and enhance their resiliency;
  • Identify vulnerable children in need of protection or support and conduct referral the case management team;
  • Establish and maintain positive and efficient relations with target beneficiaries, community members, partner’s staffers and all the other key actors;
  • Make sure to have material available for the activities at all times and ensure that at the end of the day the material is securely stored;
  • Seek for synergies to optimize resources and time and strengthening services for the beneficiaries whenever possible;
  • Prepare weekly activity schedule, keep record of newly registered beneficiaries, fill beneficiaries daily’s attendance lists and other reports as required by the line manager and ensure accuracy and timely submission;
  • Under the guidance of the PSS Team Leader, conduct participatory monitoring activities to collect beneficiaries’ feedback and opinions on the quality and satisfaction of activities;
  • Participate in surveys and data collection when required;
  • Perform any other job-related duties as requested by the line manager;
  • Keep professional boundaries;
Child Protection:
  • Promote inclusion and equal access for every child, paying particular attention to the most vulnerable and at-risk children;
  • Identify potential cases of children victims and/or at heightened risk of violence, abuse, exploitation and neglect and any other child protection concern or threat and report to the Case Worker;
  • Maintain strict confidentiality regarding information and data of beneficiaries at all times;
  • Ensure CHAD Child Safeguarding Policy and Child Protection Minimum Standards are mainstreamed through all the programmatic activities;
  • Report serious cases of abuse committed against children to the Child Protection Project Manager. Strict confidentiality must be respected.
Coordination and Representation:
  • Coordinates with other CHAD sectors to ensure implementation of standardized activities and with other departments (programme and support) of CHAD Nigeria as necessary
  • Represent CHAD project in fora and meetings held at site level in her/his field of expertise.
Other:
  • Fully comply with CHAD Code of Conduct and ensure Child Safeguarding Policy is upheld at all times
  • Ensure adherence to CHAD standards and quality requirements in all the project activities.
  • The tasks and responsibilities defined in this job description are not exhaustive and can evolve depending on the project needs.






Deadline: 14th April, 2018.

How to Apply

Interested and qualified candidates should send their updated CV's and Cover Letters to: recruitment@chadintl.org

Note: Submitted CVs will be processed on an ongoing basis. Only qualified applicants will be shortlisted and contacted for interview.

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