GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
We are recruiting to fill the position below:
Job Title: Service Sales Manager
Ref Id: 3059382
Location: Lagos
Job Function: Sales
Business Segment: Healthcare Sustainable Solutions
Role Summary
- Leads the Service Sales team on a daily basis in a defined territory. Manages strategic relationships
- Presents and sells One GE Healthcare Service Contracts at Point of Sale and at Renewal (maximize Capture rate)
- Identifies new prospects across all modalities and feeds to appropriate Service/Sales Team members
- Delivers objectives in terms of growth revenues for the assigned zone
Qualifications/Requirements
Required Qualifications:
Required Qualifications:
- Selling and negotiation skills
- Strong customer skills
- Effective communication skills and interpersonal skills
- A valid NYSC discharge or exemption certificate will be required (please indicate clearly on your resume)
- Must have valid authorization to work full-time without any restriction in Nigeria
- Board level negotiator
- Cardiology/Radiology or Healthcare professional
- Comprehensive knowledge of Service products and equipment modalities
- Service Environment knowledge
- Installed base knowledge
- Language proficiency in English
Desired Characteristics:
- High work standard and quality
- GE Healthcare policies and process knowledge
- Business and results oriented.
- Effective problem solving
- Effective personal organization skills
Essential Responsibilities
Key Responsibilities/Essential Functions Include:
Key Responsibilities/Essential Functions Include:
- Leads and coaches the Service Sales force in his/her zone for customer accounts in a defined territory
- Identifies business opportunities to increase share and maximize One GE Healthcare service sales revenues
- Follows up on contracts with the Business Operations Teams
- Develops customer relationships at all levels from system operators to Board level to promote Service offerings
- Provides inputs to Region Service Marketing Manager to increase strategies efficiency.
- Responsible for Service Sales campaigns execution
- Promotes and sells Service image and tools (Customer Service Center, Academy…)
- Responsible for prospecting and sales
- Responsible for Revenue for all service segments
- Proactively works with Zone Sales Managers and their teams
- Participates in and develops customers account strategies with Product Service Sales Specialists, Director of Service and their teams
Quality Specific Goals:
- Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
- Complete all planned Quality & Compliance training within the defined deadlines
- Identify and report any quality or compliance concerns and take immediate corrective action as required
- Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l and/or local Law is broken
- Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible
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