Supermart.ng, Nigeria’s leading online supermarket. If you desire to work in a fast paced environment, and experience rapid personal and career growth while making a tremendous impact in society, then this might be the company for you. We offer a truly entrepreneurial experience in a fast paced, yet structured environment, work within a proudly Nigerian company built by young, talented and dynamic entrepreneurs. We operate a structured yet fun and easy-going work environment and also a management trainee and in-house entrepreneurial mentor-ship program.
We are recruiting to fill the position below:
Job Title: Digital Marketing Executive
Location: Victoria Island, Lagos
Job Type: Full Time
Job Type: Full Time
Job Description
- Lead the planning and execution of the digital marketing strategies to promote Supermart services to customers.
- Plan, organize and manage all e-mail campaigns, events, social media pages and relevant creative content per the marketing calendar to drive traffic and increase conversions on the website.
- Manage online customer acquisition and retention programs including SEO, email, affiliate, and graphics and social marketing.
- Investigate, recommend and implement new enhancements that can increase revenue, brand awareness and improve overall customer experience by analyzing the results of ongoing efforts.
- Interview and recruit new staff and onboard them.
- Responsible for meeting or exceeding marketing revenue targets and developing plans to make up for any shortfalls in revenue
- Use Google Analytics and other business tracking tools to make strategic and tactical recommendations
- Benchmark, measure and analyze results of online and offline marketing initiatives such as e-mail campaigns, events, promotions, SEO marketing, affiliate program and future online marketing initiatives.
- Cooperate with the web developers to make necessary changes in the website if necessary
- Perform keyword research in coordination with Supermart business objectives to optimize existing content and uncover new opportunities
- Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pages
- Provide recommendations and execute/manage strategies for content development in coordination with SEO goals – general and keyword specific
- Help to create and support marketing content to socialize and use for social media purposes (e.g. customer videos briefs, customer case studies, blog posts, posts from analysts and customers)
Qualifications
- Bachelor degree, preferably but not necessarily in Marketing
- 1-3 years working in SEO, Social Media Marketing and basic Graphics Design in a data-driven marketing team.
Additional Information:
- Ability to take a project, break it down into deliverables and due dates, assign responsibility to team members and follow through till the project is delivered on time
- Proven SEO/SEM experience managing PPC campaigns across Google, Yahoo and Bing.
- Solid understanding of performance marketing, conversion, and online customer acquisition
- Proven experience with website analytics tools (e.g, Google Analytics, NetInsight, Omniture, WebTrends, Google Adwords, Keyword Planner, Search Console).
- Working knowledge of HTML, CSS, and JavaScript development and constraints.
- Proficiency in Graphics Designing, MS Excel, PowerPoint, and Word.
- Experience in generating and executing on marketing ideas.
- Understanding of our target audience and how to reach them
- Understanding of Lagos marketing terrain ((Press, Communities, Events & Conferences, Social Media, etc.)
Interested and qualified candidates should:Click here to apply
Job Title: Fulfillment Associate
Location: Victoria Island, Lagos
Job Type: Full Time
Job Description
Location: Victoria Island, Lagos
Job Type: Full Time
Job Description
- Manage the picking and sorting of items in good condition and without defects at a rate of 30 seconds per item while abiding by customers instructions and suggesting replacements when items are unavailable.
- Negotiate best rates and prices with logistics service providers and suppliers.
- Organize dispatch of Delivery Drivers to pick up items from branches as well as to deliver completed items to customers.
- Determine the best delivery method for each delivery.
- Diligently apply company’s standard operating procedures in all operations
- Conduct regular analysis of key metrics and implement lasting solutions and best practices to improve performance where necessary and reduce issues.
- Constant review of processes following review procedure to ensure efficient processing and early delivery of customers’ orders.
- Documenting necessary information about activities and providing real-time updates to Supervisor.
- Perform quality and quantity checks before dispatching the order.
- Resolution of issues in a very swift and proactive manner as they arise from Personal Shoppers, Delivery Drivers, Customers and Retail Partners.
- Prepare end-of-day process report with accurate and complete information and reconciliation of all expenses.
- Lead or participate in cross-functional initiatives.
Qualifications
- Bachelor’s degree in any relevant field.
- 1-year working experience, preferably but not necessarily in retail, supermarket, ecommerce.
Additional Information
Soft-Skill Expectations:
Soft-Skill Expectations:
- Ability to work with minimal or no supervision.
- Strong interpersonal communication skills
- Extensive attention to detail.
- Strong problem-solving skills.
- Demonstrated ability in teamwork, team leadership and taking responsibility.
- Strict adherence to processes and process review procedure.
- Demonstrated propensity to learning new processes and self-teaching.
- Demonstrated propensity to building the team and personal efficiency and self-management.
- Positive long-term oriented problem-solving attitude and ability to be creative in new situations.
- Team Playing Spirit
- Ability to work under pressure.
Task-Related Skill Expectations:
- Technical Abilities with Devices
- Picking Speed and 100% Accuracy
- Team Playing Spirit
- Written Communication
- Ability to make sound and good decisions in a short time under pressure.
Interested and qualified candidates should:Click here to apply
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