IT and Telecoms

Customer Service/Sales Representative Job at Aframero Limited

Aframero Limited – We offer the widest range of decors & colours and include 3D design rendering and material optimization in our range of services. Also, we offer smart space solutions and innovative storage options to maximize efficiency in your living and work spaces.

We are recruiting to fill the position below:

Job Title: Customer Service/Sales Representative

Location: Lagos

Job Description

Provide current and prospective customers with information about products sold by the company in the areas of pricing, usage, benefits, durability, quality and availability of company’s products
Assign and coordinate the job functions of team Members
Ensure key performance indices (KPI) including sales target of the department is realized
Maintain the customer relationship software and help generate information and decision that will improve meeting customer needs and satisfaction
Ensure all reports (daily, weekly and monthly reports) are submitted as requested
Develop and ensure effective communication and compliance with standards of operation
Ensure that routine and recurring administrative duties associated with departmental functions of the company are carried out
Take order and final invoices as necessary
Make frequent clients calls to update customers on available products and follow up/feedback calls
Ensure that the department maintains an up-to-date price and stock position of all company’s products
Provide client support service in accurate and timely fashion
Ensure both new and old team members are adequately trained in the manner and procedure that aligns with the company
Verify and document changes in customer requirements and update management on new trends in consumer behaviour in the market place
Follow directives as relating towards increasing sales.
Responsible for focusing external image and significantly increasing product awareness.
Perform other duties as assigned
Job Requirements

Minimum of 3 years Sales/Customer Service Experience
A degree in Business Administration, or any related discipline
Experience in a furniture company an added advantage
Must be Goal-oriented
Must be smart with excellent interpersonal skill
Skilled in the use of MS Office – Excel, Word and Powerpoint
Resident in Lekki or its environs

Deadline: 25th May, 2018.

Method of Application
Interested and qualified candidates should forward their Resumes and Cover Letters to: Subject of email should be the position applied for.

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