IT and Communications Assistant Job at AS Operations West Africa Limited

AS Operations West Africa Limited (ASO), is a Nigeria-registered subsidiary of Adam Smith International (ASI). ASO provides operational support to three DFID-funded projects in Nigeria, i.e. NIAF, GEMS and ENABLE. Operational services include IT and Communications; Residential and Hotel Accommodations; Administrative Support; Domestic Ground and Air Transportation; International Travel and Protocol; and, Security Services.
We are recruiting to fill the position below:
Job Title: IT and Communications Assistant
Location: Abuja
Job Type: Fixed Term Contract
Start Date: 4th June, 2018.
Education and Experience
  • First Degree in Information Technology from a recognized University or College
  • At least 5 years experience working in a large office environment with 50 plus clients to whom you were providing support services

Knowledge, Skills and Abilities:
  • Advanced knowledge of Microsoft Office Suite
  • Knowledge of Active Directory
  • Excellent customer service skills
  • A very good eye for detail
  • Ability to prioritize multiple tasks
  • Familiarity with Microsoft Azure
  • Advanced knowledge of Windows 7, 8 and 10 operating systems (Macbook is highly desirable)
  • Ability to run backups on servers
  • Knowledge of Server 2008 and 2012

 Responsibilities
Mobile Phone Account Management:
  • Preparing bills for approval, rectifying unwarranted charges, matching numbers to names.
  • Providing and registering voice and data lines
  • Building close relationships with key vendors to ensure that problems are addressed quickly
  • Providing credit limit adjustments, additional data requests, rectifying barred or suspended lines
  • Migrating lines between projects
Desktop Support:
  • Microsoft Outlook: Setup, troubleshooting and desktop user assistance, client side mailbox management on PCs and mobile devices
  • Add new users/devices to network, configure network printers on new client computers
Servers:
  • Run regularly scheduled server backups
  • Be conversant with server 2008, 2012
  • A high degree of familiarity with Active directory is required
Networking:
  • Ability to setup and manage a local area network. (DHCP, DNS ,maintain security policies
  • VPN knowledgeable with VPNs (Virtual private Network)
  • Shared file storage
Hosted Services:
  • Familiarity with Microsoft Azure and Office 365
Hardware:
  • Must be able to perform system upgrades (RAM etc)
  • Ability to trouble shoot hardware related problem on IT equipment such as Printers , Laptops and desktops.
How To Apply
Interested and qualified candidates should send their Application package, which must contain three documents: Your up to date CV; a Covering Letter highlighting how you meet the skills and abilities requirements of the position, to: gm@asoperations.com clearly stating in the subject line: “IT and Communications Assistant”.
Application Deadline 22nd May, 2018.
Note
  • You must meet the Education and Experience requirements to apply for this position and you must provide evidence of this in your application package
  • Provide a list of three recent work-related references
  • Be sure to include all your application documents as noted above.
  • If your application package is received after the deadline, it will not be included.

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