Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development.
We are recruiting to fill the position below:
Job Title: VAS Lead (Music & Sports)
Locations: Lagos
Responsibilities
The role holder will be responsible for the following tasks:
- Development of Music and Sports commerce vertical
- Study Music and Sports industry and identify the potential areas of strategic and revenue growth
- Explore potential business opportunities and partnerships that are innovative and customer-centric
- Collaborate with other functional teams to implement within set timelines and develop launch & G2M plans
- Develop Product Strategy (mid/long term) and tactical (short-term) plans in line with Business Strategic direction
- Create and manage an effective pipeline/ roadmap of Digital Products as well as the entire product line life cycle
Product Development:
- Lead Development plans and activities from concept to launch, with focus on first time right and timely delivery of assigned products
- Ensure that all Digital Products developed actively are used by target segments/ customers and that engagement is prompt and professional
- Develop ways to position Airtel Portals and APPs for Music, Sports, Games sites etc.
- Develop products and services in line with set targets
- Manage daily operations and take responsibility for the services to grow service
- Build relationships and collaborate with other internal teams for speedy and smooth change implementation
- Liaise with required teams to ensure marketing promotions
Evaluate:
- Monitor the post-launch performance of products in relation to generated revenue and customer satisfaction
- Evaluate, continuously innovate and improve service experience
- Track, report and analyze revenue performance on a daily basis, identify gaps and implement changes as required
- Track performance of all Digital products and services against established objectives and analyze variances for improvement
- Monitor competitor’s product offerings by running regular marketing intelligence efforts on Music, Sports, Games, etc.
Data Analysis & Reporting:
- Run revenue trends analysis and identify possible revenue enhancements with regular Pre and Post trends analysis
- Ensure implementation of the relevant [reformance reports
- Launch new schemes for enhanced value proposition and creation of new revenue streams for the future.
Revenue Realization:
- Ensure realization of latest annual Annual Operating Plan (AOP) expectations
- Execution of Revenue plans and product campaigns
- Enhance monetization of new and exiting products.
Specific KPIs:
- Month-on-month increase in revenue with an on AOP
- Launch of new products and services relevant to the portfolio
- Conversion of non-users to users services
- Timely and First time right products
- Product lifecycle management
- Competitive Assessment.
Desirable Skills and Knowledge
- A recognized university degree (B.Sc)
- Minimum 5 years’ work experience in Telecommunications, Internet, Advertising, or VAS with a focus on product development
- Minimum of 2 years lower/mid -management experience
- Affinity with and technical knowledge of the latest technologies and services used within the industry and affiliated industries
- Business strategy
- Innovative skills
- Creativity and entrepreneurial skills
- Passion and drive
- Can-do spirit
- Self-starter.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Key Account Manager
Location: Nigeria
Employment type: Full-time
Job Purpose
- To acquire and retain more post-paid customers and generate revenue for the business.
Duties and Responsibilities
Responsible for the implementation, acquisition & retention strategy for prospective and existing accounts in sector of assignment:
- Responsible for the implementation, acquisition & retention strategy for prospective and existing accounts in the zone
- Visit a minimum of 5 Corporate Organizations per day, 25 visits per week, 100 visits per month, therefore for 6 months = 600 visits
- Create opportunities to run presentations of our Corporate products to sector of assignment
Responsible for evolving account development plan and relationship management process for accounts in sector of assignment guided by the signed service level agreement:
- Drive the sale and activation of the above products across the sector
- Grow the usage of Corporate products in the sector allocated to you
- Create exceptional opportunities to sell special products like E1’s, Blackberry’s and data cards in the sector
Responsible for analysis of competitor’s activities as well as relevant market development and proposing pre-emptive countermeasures:
- Monitor the activities of competition and develop or recommend countermeasures to win competition
Responsible for the day to day management of all Airtel relationships in the sector:
- Maintain a sound relationship with all business functions in order to ensure satisfaction in the use of IT systems and manage expectations
- Ensure that satisfaction scorecards are administered with all functions to gauge service levels
Responsible for the weekly and monthly reports on post paid subscribers activities, bill delivery and collection in the sector of assignment:
- Report timely, of all initiatives, potential prospects, queries, challenges, call plan and new sales made in your sector Every Friday 4.30pm
- Maintain and manage database of all Corporate customers in your sector
Establish and maintain excellent relationship management with existing Post-paid subscribers within the sector:
- Encourage and develop opportunities to have Airtel presence in all CORPORATES, POST-PAID RETAIL & SME COMPANIES in your sector
- Encourage ALL existing customer to pay their bills timely to avoid barring, increase debt portfolio and churn within sector
- Create symbiotic relationships in events sponsorship with Corporate Accounts with the view to drive the sale of our corporate products and revenue growth.
Educational Qualifications
- A University Degree in Business Administration, Marketing or related course
- 3-5 years preferably in FMCG, Consumables & telecom
Other requirements (Behavioural etc.):
- Achieving Results, & Delighting the Customer
- Team Player; Independent, Confident, and Objective
- Attention to detail/ excellent oral and written communication skills
- Good presentation skills
- Ready to achieve beyond set target
- Committed to common goals and values of the organization
How to Apply
Interested and qualified candidates should:
Click here to apply online
Deadline: 7th June, 2018.
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