Current Job Openings at Cloud Interactive Associates (CIA)

Cloud Interactive Associates (CIA) is a Digital Solutions organization specialized in developing innovative productsot and services for users in the Middle East and African Region.

We currently require the services of an experienced and dynamic candidate in the capacity below:

Job Title: Mobile Product Developer

Location: Lagos

Job Description

• We currently require the services of an experienced and dynamic Mobile Product Manager
• The ideal candidates must have a proven track record of achievement in similar roles. Experience in the telecommunications industry will be an added advantage.

Principal Responsibilities and Accountabilities 

• Periodically engage in Market research and product research to identify the key requirements for a new product or a product upgrade.
• Provide information for management by preparing periodic short-term and long-term product sales forecasts and special reports, analysis, Develop, measure and track Return On Investments (ROI) of products.
• Introduce and market new products by developing time-integrated plans with sales, marketing, analyse and troubleshoot product issues in a timely fashion.
• Sharp focus on revenue and margin opportunities that fit the company’s strategy and core competencies.
• Regularly Communicate new product ideas and concepts to Manager, Manage the entire product lifecycle from strategic planning to tactical activities.
• Completes operational requirements by scheduling and assigning employees; following up on work results.
• Determines customers’ needs and desires by specifying the research needed to obtain market information.
• Brings new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with various departments in the company
• Constantly Ensure a market driven and well thought out product offering, including pricing, placement, and promotion.
• Regularly Assess market competition by comparing the company’s product to competitors’ products.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Ensure Coordination in preparing product design documents and specifications and identify the features that can be incorporated.
• Obtains product market share by working with sales director to develop product sales strategies.
• Complete product development projects within allotted budgets and timelines.
• Work with external third parties to develop partnerships and opportunities.
• Perform other duties and responsibilities as required to fulfil the job functions or as assigned

Job Competencies and Capabilities 

• 4-7 years of hands-on product management or product development experience
• Experience using product management tools like stage – gate, Agile
• Results-oriented and good project management skills.
• Good written and verbal communication skills; ability to Write exceptional original material, edit, proofread, and finalize written material.
• Ability to Gather and report numerical data and produce statistical reports.
• Excellent collaborative skill;
• Attention to detail; Comfortable working in a loosely structured organization;
• Highly professional, with the ability to deliver solid work on tight schedules;
• Be eager to learn;
• Extensive knowledge of Microsoft Package

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Football Content Developer and Portal Manager

Location: Lagos

Job Description

• The ideal candidates must have a proven track record of achievement in similar roles. Experience in the Sports and betting industry will be an added advantage.

Principal Responsibilities and Accountabilities 

• In Charge of Management of the sport based service portal and Social Media Engagements
• Manage and update Platform blog with recent and relevant content
• Regularly Upload Images and multimedia content on the portal
• Contact winners in different game categories as per pre-defined schedule
• Moderate comments on the portal and develop engaging materials for discussion
• Generate interesting and engaging quiz for the portal
• Manage relationships with third party service providers
• General platform management and update
• Manage all the social media accounts of the service
• Create relationships with professionals in the field of sport and improve the business by taking advantage of already existing relationships.
• Carry out any other related functions with regards to the productivity of the service portal

Job Competencies and Capabilities

• 1-2 years of hands-on content development/ Portal management experience
• Background in Mass Communication is an added advantage
• Experience managing social media accounts is an added advantage
• Results-oriented and good project management skills.
• Good written and verbal communication skills; ability to Write exceptional original material, edit, proofread, and finalize written material.
• Ability to Gather and report numerical data and produce statistical reports.
• Excellent collaborative skills
• Attention to detail; Comfortable working in a loosely structured organization;
• Highly professional, with the ability to deliver solid work on tight schedules;
• Be eager to learn;
• Extensive knowledge of sport, betting and the industry.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Software Developer

Location: Lekki, Lagos

Job Description

• We currently require the services of an experienced and dynamic Software Developer.
• The ideal candidates must have a proven track record of achievement in similar roles. Experience in the telecommunications industry will be an added advantage.
• Participate in every stage of feature development from design and brainstorming through feature implementation, including fixing that last critical bug under a tight release deadline.
• Work as part of a dynamic team collaborating closely with other developers, developers’ teams and product marketing.
• Review requirements and provide input
• Create functional specifications and designs
• Implement major features from scratch
• Create unit tests for features
• Work with QA to ensure the quality of the feature
• Contribute to design & overall product architecture.

Job Competencies and Capabilities

• Minimum of 3 years mobile and web application development
• First Degree in Computer science, mathematics or any related science discipline;
• Good understanding of OOP and good knowledge of Java or .NET and PHP technologies with scripting & scheduled jobs development;
• Experience in software development and familiarity with latest server technologies frameworks such as MVC, NHibernate/Hibernate, Entity Framework, Restful API, Laravel, Code igniter etc.
• Experience in mobile development with frameworks like cordova, ionic native, reactNative etc.
• Experience in unit testing, code reviews, continuous integration, git, UML, UI design and usability, reactive programming, working with external teams, scrum;
• Experience with developing web applications both independently and as part of a team;
• Hands-on experience with VAS (USSD, SMS, IVR, WEB) technologies development & deployment on mobile network platform
• Understanding of both Relational and Non-Relational databases and;
• Good written and verbal communication skills;
• Excellent collaborative skill;
• Attention to detail; Comfortable working in a loosely structured organization;
• Highly professional, with the ability to deliver solid work on tight schedules;
• Be eager to learn new technologies and solutions;
• Sound knowledge on IT Application architecture, Design methodologies across multiple platforms;
• Be intimately familiar with continuous integration and delivery.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Key Account Manager

Location: Lekki Phase 1, Lagos
Job Type: Full Time 

Principal Responsibilities and Accountabilities 
Drive and Develop Business Strategic Goals:

• Through observation, survey, and analysis result in the local market; the individual is expected to provide viable business insight to the business development manager.
• Maintain effective external interface with business and technology partners, government agencies and commercial professional bodies.
• Work with the business development manager to close deals with Vendors / Operators and B2B, B2C clients to ensure product quality is in line with the demand.
• Create new product strategies and go to market plan.
• Achieve revenue target from BTL campaigns (SMS, USSD push, IVR, OBD etc.)

Project Management:

• Define the scope of each project in cloud’s project pipeline in collaboration with senior management
• Create a detailed work plan which identifies and sequences the activities needed to successfully complete each project in the pipeline
• Determine the resources (time, money, equipment, etc.) required to complete each project
• Develop a schedule for project completion that effectively allocates the resources to the activities
• Review project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required
• Determine the objectives and measures upon which the project will be evaluated at its completion

Content development for new products and services:

• Generate content as necessary and appropriate for new products and services until transferred to the account team.
• Work with content management team and media partner’s on content quality and provisioning for new products and services
• Monitor all content activities for new services and ensure content availability at all times.

Documentation:

• Assist the business development manager in designing the road map and work flow process of each project where it relates to technical, business and legal matters.
• Support the business development manager in the roll out of all projects including developing policies and procedures as they pertain to strategic partnerships.
• Develop service agreements and terms of reference for clients and service providers: Oversee the preparation of commercial documents including business proposals, contracts and NDAs.

Client Account Management:

• Management of revenue growth through campaigns and promotions.
• Liaise with finance to ensure all pending invoices and requisitions are processed and payments received/made accordingly
• Follow up on all pending payments with partners.
• Prepares monthly revenue reports for partners, third party content providers and management board
• Responsible for sending monthly payout reports to all partners
• Work with content coordinators to ensure all needed reports are completed and submitted and contents uploaded on time
• Other task as may be assigned by your supervisor

Requirements, Competencies and Capabilities 
Educational Qualifications & Functional / Technical Skills:

• Minimum of Bachelor’s degree in Project, Business and Account Management or equivalent degree/experience.
• Understanding of operator infrastructure, capabilities and network protocols especially VAS, Operator billing, etc.
• Excellent project management and business skills

Relevant Experience (Type of experience and minimum number of years):

• Experience working in the mobile industry, with demonstrated deep knowledge/hands-on experience in sales and marketing, operations or business development.
• Demonstrated ability to improve products growth with partners
• Demonstrated ability to multitask and meet deadlines
• Demonstrated ability to manage a project end-to-end
• Ability to handle the pace and ambiguity that comes with working in a start-up environment
• Previous experience working at mobile value-added servicing company is an added advantage.
• Demonstrate achievement of measurable revenue target

Attitude and Behavioral Traits:

• Great problem solving and analytical skills
• An effective team player with excellent communication and interpersonal skills
• Excellent PowerPoint and Excel skills
• Excellent organizational and project management skills.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: IT VAS Executive

Location: Lekki Phase 1, Lagos

Job Description

• The ideal candidates must have a proven track record of achievement in similar roles. Experience in the telecommunications industry is required.
• Planning:
• Conceptualize, design and monitor procedures to manage all VAS & Digital platforms; preparation/ analysis of Logs (Short codes, SMS, Downloads, etc.)
• Participate in a team-based, collaborative development process that starts with in-depth high-level design and ends with solution review.
• Participate in review of Designing & Developing mobile and web applications
• Develop documentation process and procedures for managing VAS network and provide the necessary information required for implementation
• Planning/ implementation of systems and network checklists- perform engineering level network planning and design for all WANS and LANs installed
• Develop a global security plan to ensure safety of data and access to the platform
• Define and implement proof-of-concepts for proving new technologies and/or architecture patterns
• Define comprehensive test strategy and plans aligned with scope, budget, and quality targets
• Evaluate new tools, and unify approaches for deployment of services while considering alignment with industry standards and practices
• Deploy new products and services.

Operations:

• Manage all IS infrastructure and security as well as implementation of network upgrades
• Ensure systems/ servers are always up, running and backed up
• Liaise with technical partners on interface issues with the telecommunication networks
• Liaise with 3rd party partners for service delivery/deployment and management
• Participate in vendor selection process including: requirements gathering, RFQ issuance, vendor evaluation, procurement, etc.
• Ensure 24/7 service availability of mobile media content and infrastructures
• Ensure that all Service Level Agreements are in place and adhered to by technical services team of the business.
• Instruct, assign and direct the activities of the business support and technical staff to ensure that the work performed meets the needs of the application users/vendors.
• Interface with users to capture and analyze business requirements if required

Business Development:

• Provide new services/solutions according to marketing requirements after inspection for availability with the current network structure and standards
• Exploit new technologies and keep abreast of all new developments in the field of telecommunication and digital business.
• Prepare weekly activity and progress reports to senior and executive management.

Educational Qualification and Experience

• Minimum of a bachelor’s degree in Computer Science/ Electronic Engineering/ Technology related field.
• Very strong technical background with a flair for technology management; minimum of 3 years experience in VAS space.

Requirements:

• Familiar with VAS equipment and platforms – exposure SMS, USSD, IVR and other VAS channels development and their workings
• Familiar with telecommunication technology architecture & protocols – SMPP, CUAG, SS7
• In-dept knowledge and understanding of both NCC VAS code of conduct and telcos rules of customer engagement in relation to VAS service deployment – DND, DNC, DOI etc.
• Working knowledge of Microsoft IIS and ASP.NET; Web/ Internet content filtering.

Competencies:

• Stakeholder- relationship management skills
• Planning, analytical and project management skills
• Domain name, service configuration and management; antivirus management and firewall configuration
• Network Optimization: High speed LANs based on fast Ethernet technologies, Local to WAN connections, wireless LAN, TCP/IP and other protocols
• Programming skills (Visual, Basic and / Java); Operating systems/Database: Windows (2003, XP, Vista, Red-Hat Linux (Shell Scripting), Oracle DB, SQL, PHP, Java)
• Microsoft Application Suites: Office (English), Visio and Project
• Hardware: Administration and setup of Intel / Dell servers and PC systems with the following peripherals: mouse, monitors, multimedia systems, memory and network cards
• Good communication skills and strong customer – centric focus

How to Apply
Interested and qualified candidates should:
Click here to apply online

Deadline:21st July, 2018.