ARM Life is the insurance subsidiary of Asset & Resource Management Company Ltd (ARM). Its parent company, ARM is one of the largest non-bank financial services firms in Nigeria with a focus on asset management. Established in 1994, ARM started operations as a traditional asset management company specialising in the management of quoted equities and fixed income securities.
We are recruiting to fill the position below:
Job Title: Customer Experience Officer (Graduate Trainee)
Locations: Aba-Abia /Abeokuta-Ogun/Calabar-Cross River/Edo/Ondo/Bayelsa
Job Type: Full-Time
Job Summary
Locations: Aba-Abia /Abeokuta-Ogun/Calabar-Cross River/Edo/Ondo/Bayelsa
Job Type: Full-Time
Job Summary
- Attend customer enquiries/complaints – Maintain good customer relations This role is location specific and is open to ONLY people who reside in the stated locations (Aba/Abeokuta/Calabar/Edo/Ondo/Bayelsa)
Education Qualification
- Minimum – B.Sc, HND
- At least 1 – 5 years experience
Other Requirements:
- Data Analystics
- Good Interpersonal skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office tools
- Good multitasking capabilities
- Attention to detail
Principal Duties and Responsibilities
- Attention to all issues identified by a client using product knowledge
- Provide support to the Business Development Team within your location
- Ensure timely and factual communication with clients
- Prompt resolution of all complaints received and escalate where necessary
Application Deadline 15th June, 2018.
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