Information Technology (IT) Intern Recruitment in an FMCG Company

CornerStone Staffing – Our client, a big player in the FMCG Industry, is looking to recruit the services of:

Job Title: Information Technology (IT) Intern

Location: Lagos

Details

  • The IT Support Intern will assist the helpdesk with providing user support and customer service on company-supported computer applications and platforms – including troubleshooting problems and advising on appropriate solutions.

Requirements

  • Basic Support (Network & Troubleshooting) Skills
  • B.Sc in Computer Science, Computer and Electronics Engineering or any related field.
  • Open to learning
  • Prior experience in IT Support is an added advantage

Responsibilities

  • Installing and configuring computer hardware operating systems and applications
  • Monitoring and maintaining computer systems and network connectivity
  • Taking staff or clients through series of actions, either face-to-face or over the telephone, to Help set up systems or resolve issues
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults
  • Supporting the roll-out of new applications
  • Setting up new users’ accounts and profiles and dealing with password issues
  • Responding within agreed time limits to call-outs
  • Working continuously on a task until completion (or referral to third parties, if appropriate)
  • Prioritizing and managing many open cases simultaneously
  • Rapidly establishing a good working relationship with customers and other professionals.
  • Testing and evaluating new technology
  • Shift and on-call work may be required


How to Apply

Interested and qualified candidates should:
Click here to apply online

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