Stresert Services Limited – Our client is into the sales and distribution of electrical appliances such as Air Conditioners, Automatic Voltage Stabilizers. They also offer after sales services such as Installation, Servicing and Repairs.
They are recruiting to fill the position below:
Job Title: Sales Executive (Electrical Appliances)
Location: Lagos
Department: Sales & Marketing
Reports to: General Manager
Supervision: None
Basic Function
- To sell Company products and facilitate collection of receivables.
Principal Responsibilities
- To sell company products and achieve sales target for assigned outlet / territory
- To market company’s customer service products to customers, including Installation of new products and Annual Service Contract for new and existing products
- To identify and create new outlets for Company products in the assigned territory
- To liaise with Head Office to ensure adequate stocks in the outlets and prompt customer service (installation, repairs and maintenance) at customer’s request
- To ensure professional merchandising of Company products in the outlets
- To manage all in-store promotional activities in the assigned territory
- To monitor competitive activities in assigned territory and provide relevant feedback to management on market development
- To manage all customer complaint emanating from trade
- To document all sales in accordance with the Company’s Financial Control Guidelines
- To ensure compliance to Company Financial Control Guidelines as it relates to Accounts Receivables
- To follow set management routines including reporting requirements
- And carry out any other related duties, as required.
Key Contacts:
- Retailers
- Installers
- In-Store Customers
- Project Owners / Consultants
Management Routine:
- Call Reports
- Weekly Sales Activity Report
- Monthly Balance Sheet
Job Requirements
Education:
- A good First degree from a reputable Institution.
- Working knowledge of Microsoft Excel, Word and PowerPoint is a requirement.
Experience:
- 1 – 2 years post graduation experience in sales and marketing is required.
- Experience in Dealer Management (especially in Electric Home Appliances) will be an advantage.
Our ideal candidate will have the following additional attributes:
- Passion for selling
- Self-driven
- Good Communication Skills
- Customer Service Orientation
Salary
Gross salary per month is N93,500.
Job Title: HVAC Mechanical Service Engineer
Location: Lagos
Department: Technical
Reports to: General Manager
Supervision: Senior Technicians / Technicians / Installers
Basic Function
- To manage the after sales business unit, including Installation, Routine maintenance and Repairs of air conditioners.
Principal Responsibilities
- To prepare BOQ for CAC projects
- To prepare quotation for installation works
- To present and defend project cost estimates
- To supervise installation of RAC and CAC products
- To establish and maintain a database of all customers in the annual maintenance program
- To schedule routine maintenance services for subscribing customers and liase with customers to facilitate the service
- To respond appropriately to customer service calls with appropriate resources and ensure prompt closure
- To supervise the repair of all units brought into the workshop
- To work with Accounts to ensure that all services are billed and receivables tracked and collected
- To enlist new customers into the annual maintenance program
- To ensure that tools are properly deployed, maintained and accounted for
- And carry out any other related duties, as may be required.
Job Requirements
Education:
- A good first Degree in Mechanical Engineering from a reputable university
- Working knowledge of Microsoft Excel, Word and PowerPoint is a requirement.
Work Experience:
- 2-3 year experience in HVAC environment (Installation, Maintenance & Repairs) at supervisory level.
Additional Skills Required:
- Good communications skills
- Very good telephone manners
- Customer Service Orientation
- Project Management
- Problem Solving
- Team Leadership
Salary
Gross salary per month is N93,500.
Deadline: 25th June, 2018.
Method of Application
Interested and qualified candidates should forward their CV’s to: recruitment@stresertservices.com using ‘FSE1’ as subject of mail.
Note: Shortlisted candidates will be invited for interviews.
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