Xerox H.S (Nigeria) Limited came into being on 1st of January, 1996, as a result of the need for Xerox to maximize local market opportunities and become more responsive to customer requirement. Prior to this, Xerox business has been managed by Rank Xerox (Nigeria) Limited for over twenty- two (22) years.
Xerox H.S (Nigeria) Limited has her Head Office in Lagos at No 12/14 Fatai Atere Way Matori where a stream of experts are located, able to work with customers to provide the exact solution to their documents management requirements.
We are recruiting to fill the position below:
Job Title: Regional Sales Manager
Location: Rivers
Job Responsibilities
Job Responsibilities
- Manages customers of large complexity relationships through the sales cycle and executes sales plans to achieve revenue and profitability goals within a large sized assigned sales territory and high complexity market.
- Roles aligned to this position may be eligible for a Sales Compensation program.
- Sells highly complex company products and services by developing new prospects and accounts.
- Achieves revenue and margin targets and ensures customer satisfaction through execution of a sales cycle from lead to sale.
- Develops very complex relationships to generate customer goodwill and loyalty.
- Conducts negotiations according to company guidelines.
- Identifies, researches, and contacts prospective customers and builds positive relationships that will generate future sales and repeat business.
- Responds to highly complex customer concerns about the company and its products and services.
- Oversees very complex projects, programs and business relationships with assigned accounts and/or territory and/or market segment.
- Maintains accurate reporting and forecasting through utilization of XHS tools and processes.
- Seeks opportunities to utilize Customer Focus Six Sigma and Customer Support Excellence Tools to concurrently grow the business and increase loyalty.
- Assures good communication and coordination between account management, field sales, upstream influencers, sales management, inside sales and sales analysts (as applicable) to attain the goals of the sales strategy and culture, management of customers, sales talent management and sales operations.
- Has the potential to manage sales function personnel including field sales and/or account manager positions.
- Assists with the collection of receivables from accounts/customers.
Desired Skills and Experience
- Communication Skills – Verbal communication and presentation skills utilizing telephone and web technologies.
- Possesses listening and written communication skills. Can use these skills to accomplish required job tasks.
- Focus on Customer Needs – Familiar with key XHS customers. Awareness of business strategies, organizational structures, geographic footprints, financial results, internal processes, and primary needs for effective segmentation.
- Anticipates and takes action to meet customer needs. Continually searches for ways to increase customer satisfaction.
- Knowledgeable of vital customer information required to make informed business decisions.
- Able to leverage customer contact to both attain customer specific information to provide a match between Customer needs and XHS offerings to maximize sales opportunities.
- Consistently demonstrates ability to establish rapport, meet commitments, and develop effective working relationships with customers.
- Sales Cycle – Can develop, manage, measure and coach a lead-to-sale sales cycle appropriate for segment responsible for.
- Sales Negotiation – Identifies, recognizes, and uses negotiating tactics.
- Understands and knows how to develop and leverage power in a negotiation.
- Can coach others on the utilization of negotiating skills.
- Uses the Customer Market Profitability tools that support customer negotiations.
- Lead negotiator on major accounts.
- Account Planning – Is able to develop strategies to grow business, formulate marketing plans, identify support needs and measure progress.
- Understands what strategies need to be put in place to strengthen customer relationships.
- Uses the Customer Market Profitability tools that support account planning as well as customer loyalty tools and process.
- Product Knowledge – Business-specific knowledge of what XHS is trying to sell (features, benefits, applications, etc.).
- Knowledge of products and product lines. Able to represent the features and benefits to sell the products.
- Able to recognize customer needs and suggest product applications to solve problems and create benefits for the customer.
- Able to teach others to formulate effective messages and represent the features and benefits of the product.
- Can serve as a subject matter trainer/mentor for new department members.
- Coach and develop – Accurately evaluates the strengths and development needs of direct reports; determines the appropriate coaching approach to use based on the situation and the needs of the individual.
Qualifications
- University Degree/ HND in relevant courses.
- Minimum of 7 years experience in the field of Sales or Marketing, or an acceptable combination of education and experience. MBA desirable but not required.
Job Title: Group Product Manager
Location: Lagos
Location: Lagos
Job Purpose
- The Group Product Manager is a key member of the XHS Product Management team and will be responsible for all the group products and solutions offerings and mapping client business requirements to systems/technical requirements to ensure that XHS maintains a superior position in the market share of the various product groups.
Job Responsibilities
- Develop annual operating plans for the various product categories
- Formulate strategies and tactics to achieve sales volume and market share objectives.
- Constantly monitor product performance and make recommendation to management on ways of achieving plan.
- Develop and review pricing plans in the light of competitive activities, economic issues and costs.
- Plan, execute and monitor appropriate promotional activities and support programs for the product categories.
- Lead the Product Launch Team to ensure successful introduction that will lead to expanded MIF base.
- Produce discounts and margin analysis with a view to recommending appropriate actions to achieve set plans.
- Develop and formulate strategies and tactics to achieve Paper Business Target
- Ensure Paper Business Target is regularly achieved.
- Develop and manage marketing programmes for the group products portfolio.
- Develop and update strategic marketing plans.
- Communicate, monitor the implementation and control marketing programmes.
- Analyze and interpret market activities, to make appropriate recommendations to management and take necessary actions.
- Maintain knowledge of competition, analyze competitive information and develop appropriate strategies.
- Develop and coordinate support activities including relationship with advertising agencies, research agencies and agents.
- Monitor and control sales trend in order to ensure attainment of sales target, profit and growth objectives of the Products.
- Ensure that the sales effort is aligned with and focused on core marketing strategies.
Desired Skills and Experience
- 10 years or more experience in the products marketing and solutions.
- Good product knowledge and brand management.
- Extensive experience with all aspects of customer relationship management, project management.
- Must be an individual that shows personal commitment to constant improvement through lessons learnt from experience as well as through others and structured learning.
- Strong understanding of customer and market dynamics and requirements.
- Ability to operate in a fast-paced and changing market environment.
- Knowledge of local market and competition
- Results and Goals oriented
- Proven solutions consulting experience in large enterprises.
- Strong presentation and communication skills.
- Ability to understand business requirements and convert them into solution designs.
- Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes clients’ activities, business constraints and technological realities.
How to Apply
Interested and qualified candidates should send their updated CV’s stating “Job Title” as the subject of the email to: recruitvacancies1@gmail.com
Interested and qualified candidates should send their updated CV’s stating “Job Title” as the subject of the email to: recruitvacancies1@gmail.com
Application Deadline 31st July, 2018.
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