9mobile, is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.
We are recruiting to fill the vacant position below:
Job Title: Manager, Revenue Assurance (Circuit and Packet Switched Networks)
Location: Abuja,NG
Job Summary
- Responsible for developing and implementing a life cycle approach tominimizing revenue across EMTS including:
- Responsibility of for overall assurance of the entire Circuit and PacketSwitched Networks and Value-Added platforms; ensuring that potential revenueleakages/ losses across the platforms are proactively identified and mitigated.
- Providing expert opinion on Revenue impact of Network processes andactivities including new node implementations, integrations, operation changemanagement and downtime.
- Maximizing revenue by reducing leakages and identifying revenueopportunities in relevant processes
- Allocation of resources to investigate, analyze, evaluate and correctrevenue impacting issues that arise throughout the organization
- Responsibility for continuous improvement and special projects toidentify new revenue opportunities and improve revenue assurance practice incompetence development, establishment of methodologies, best practices.
- Review and recommend changes on oil revenue related policies, processes,procedures and business rules to minimize revenue leakage
Principal Functions
Tactical:
- Development of revenue assurance bestpractices for the company
- Creation of revenue assurance KPI on therevenue assurance / fraud management tool(CONNECTIVA SYSTEM).
- Perform root cause analysis of issues onthe Circuit and packet Switched Networks; follow through to resolution andcommunicate to appropriate parties.
- Monitoring of system owners to ensureproper set up of system in order to maximize leakages
- Establish and maintain Relationships with key internal and externalstakeholders
Operational:
- Cross Functional role, providingindependent internal consultancy aimed at protecting the various revenuestreams of the business
- Develop KPIs across functional areas tomonitor revenue maximization
- Develop revenue assurance culture acrossEMTS
- Key role in the revenue management valuestream & Project prioritization of EMTS Nigeria
- Creation of a revenue responsibleorganization, to be alert for revenue leakage, over-billing and revenuemaximizing opportunities
- Acquisition and implementation ofessential automated tolls/ solution, to test for and monitor leakage and theadequacy of business rules
- Embedded technological and organizationalchange into day to day processes, to proactively minimize the possibility ofrevenue leakage
- Quantifiable monitoring mechanisms must beintroduced around the strategies to ensure success in implementation thesestrategies
- Represent the status, current action plansand future direction of revenue Assurance to the revenue Assurance SteeringCommittee
- To be the Revenue Assurance championworking closed with the Revenue Assurance Management members as well as withexecutive management.
- Improving and streamlining current RevenueAssurance tools, processes and procedures
- Identifying new revenue opportunity areaswithin the revenue lifecycle; and
- Enforcement of the Revenue AssuranceManagement Strategy.
- Approval of revenue assurance focusedcriteria used as a standard before a new product or network element isimplemented
- Delegate for the HOD, Revenue Assurance& Fraud Management
- Ensure that the revenue affecting businessprocesses have inbuilt mechanisms to assure revenue streams via visibility,controls and good process design
- Establishing and maintainingreconciliation processes to ensure end-to-end visibility of revenue streams anddata accuracy
- Ensure data integrity in all revenueimpacting systems across EMTS
- Build controls into revenue impactingprojects within EMTS
- Ensure ad hoc review of all rate tableswithin EMTS billing systems
- Manage, co-ordinate and conduct one-offand recurring analyses to test/elicit the suitability of business processes
- Actively seek revenue leakage within EMTSand work with involved parties to plug leakage and ensure future revenues areassured
- Benchmarking KPIsacross the industry
Educational Requirements
- Bachelor’s degree in a numerate field
- Relevant Professional Certifications (ACA,CISA, CRISC, OCA, OCP, OCM, CCNA etc)
Experience,Skills & Competencies:
- Minimum of 9 years relevant work experience.
- Good knowledge of Relational Database Management systems
- Excellent understanding of GSM Network Architecture
- Analytical and Problem solving; technical
- Passion for excellence
- Integrity
- Empowering people
- Growing people
- Teamwork
- Customer Focus
Interested and qualified candidates should:Click here to apply
Job Title: Analyst, Revenue Assurance
Location: Abuja,NG
Job Summary
- Undertake initiatives to identify quantity andprevent revenue leakage, reduce cost, increase revenue and minimize loss; withprimary focus on strengthening and/or building revenue assurance processescontrol.
Principal Functions
Tactical:
- Implementation of revenueassurance best practices across the revenue value chain
- Implementation and monitoringof single and multi-source KPIs, alarms and reconciliation on the integratedRevenue Management System
- Perform root cause analysis onidentified revenue assurance issues and follow through to resolution.
- Monitoring of system owners toensure proper set up of system in order to minimize leakages.
Operational:
- Facilitate cross-departmentalco-ordination of RA activities and prompt escalation of material incidents;Analyse and follow up on RA incidents until resolution as well as definition ofmeasures to forestall future occurrence of such error scenario.
- Have responsibility for theday-to-day operation of RA tool; including monitoring of predefined keyperformance indices (KPIs), alarms and resolution of alarms triggered.
- Perform reviews of servicenods (Mediation, MSC, IN, HLR, GGSN & SGSN) to ensure that potentialrevenue leakages/losses across the streams are proactively identified andmitigated.
- Follow-up on reported revenue impacting issuesidentified; ensuring that prompt remedial actions are taken by the relevant operationsdepartment and providing adequate briefs/report on such to the Manager, CS/PSNetwork.
- Act as direct point of contactwith Business Segment, IT, Network Operations, Wholesale & CarrierRelations Teams and produce monthly revenue assurance reports.
- Undertake constant review ofsubscriber profiles on the network to ensure completeness accuracy andintegrity of service provisioning and billing
- Review of promotions/servicesoffered by the company to individual and corporate customers with a view toensuring that risks are effectively mitigated.
- Perform varying degrees ofcross-platform TTFile/CDR analysis, research and reconciliations using multipledata sources in order to ensure TTFile/CDR transport integrity as well asbilling completeness and accuracy.
- Report on and perform valueadding reconciliation on revenue streams such asPostpaid/Prepaid/Roaming/Interconnect/ VAS activity to identify weaknesses,leakages, and produce reports to senior management for action.
- Perform validation of thirdparty payment schemes in order to ensure compliance with subsisting agreementsand ensure completeness, accuracy and validity of transactions, revenue earnedand payout figures.
- Perform analysis, research andprocess documentation of the processes for revenue assurance and identifynecessary control point.
Educational Requirements
- Bachelor’s Degree in Finance,Engineering, IT, or other related fields
- Advanced PC skills withMicrosoft Excel, Access and good knowledge of data analysis/SQL/query tools.
- Relevant professionalcertifications (ACA, ACCA, CISA, OCA, CCNA)
Experience,Skills & Competencies:
- Minimum of 2 years relevantwork experience
- Good knowledge of architectureand business operations of GSM networks
- Ability to multi-taskeffectively
- Excellent, clear verbal and written communication andreporting skills (in English).
Interested and qualified candidates should:Click here to apply
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